Brookfield, Wisconsin, United States · On-site
$52k–$67k/yr
Midwest Shoe Merchants is seeking a full-time E-Commerce Operations & Customer Experience Lead to grow and optimize our online business from our Brookfield, Wisconsin location. This role blends exceptional customer servi…
Skills: Shopify Management, Customer Experience Leadership, Digital Merchandising, HTML/CSS, SEO
Brookfield, Wisconsin, United States · On-site
$18/hr–$21/hr
Job Summary: As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Y…
Skills: Customer Service, Jewelry Styling, Sales, POS Systems, Inventory Management
Brookfield, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics
Brookfield, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics
Brookfield, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Basic Mathematics
Brookfield, Wisconsin, United States · On-site
GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Basic Mathematics
Brookfield, Wisconsin, United States · On-site
The Ed Napleton Automotive Group is looking for our next Automotive Detailer. Located at Napleton's Toyota of Brookfield, the Automotive Detailer is responsible for cleaning the interior and exterior surfaces on sales an…
Skills: Vehicle Washing, Interior Vacuuming, Textile Stain Removal, Buffing, Polishing
Brookfield, Wisconsin, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the departme…
Skills: Customer Service, Sales Management, Profit Control, Quality Assurance, Bakery Operations
Brookfield, Wisconsin, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activitie…
Skills: Communication Skills, Basic Math, Stress Management, Department Supervision, Customer Service
Brookfield, Wisconsin, United States · On-site
Requisition ID: 934147 Store #: 000032 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Medical Optometry, Billing And Coding, Surgical Care, Leadership, Patient Care
Brookfield, Wisconsin, United States · On-site
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Customer Service, Personalized Styling, Visual Merchandising, Point-of-Sale (POS) Systems, Omnichannel Shopping
Brookfield, Wisconsin, United States · On-site
With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong m…
Skills: Music Instruction, Curriculum Implementation, Student Retention, Customer Service, Communication
Brookfield, Wisconsin, United States · On-site
Job Description CSR ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexibl…
Skills: Customer Service, Order Processing, Cash Handling, Food Preparation, Telephone Communication
Brookfield, Wisconsin, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Cost Control, Inventory Management, Cash Handling, Customer Relations, Staffing
Brookfield, Wisconsin, United States · On-site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
Brookfield, Wisconsin, United States · On-site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
Brookfield, Wisconsin, United States · On-site
$12/hr–$22/hr
Stan's Shoes in Brookfield, WI is looking for a full-time Shoe Sales Associate to join our team. In this role, you'll work one-on-one with customers to deliver our signature sit-and-fit experience-assessing size and fit,…
Skills: Customer Service, Footwear Fitting, Problem Solving, POS Systems, Sales
Brookfield, Wisconsin, United States · On-site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Hospitality, Customer Service, Food Preparation, Cash Handling, Multitasking
Brookfield, Wisconsin, United States · On-site
Job Requirements Sendik's Food Markets: Join a Century of Excellence. Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." W…
Skills: Customer Service, Inventory Rotation, Stocking, Produce Preparation, Time Management
Brookfield, Wisconsin, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Retail Management, Financial Management, Talent Acquisition, Performance Management, Inventory Control
Brookfield, Wisconsin, United States • On-site
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Lead the day-to-day operations of the Shopify storefront while managing a small team focused on customer service and order fulfillment. Balance technical website maintenance and digital merchandising with direct customer interaction and operational workflow improvements.
Requires a bachelor's degree or equivalent experience and at least 3 years of experience in e-commerce or digital retail. Must have hands-on proficiency with Shopify, basic HTML/CSS, and the physical ability to lift up to 40 lbs.
Midwest Shoe Merchants is seeking a full-time E-Commerce Operations & Customer Experience Lead to grow and optimize our online business from our Brookfield, Wisconsin location.
This role blends exceptional customer service with hands-on ownership of our Shopify storefront and day-to-day e-commerce operations, while leading and supporting a small team responsible for customer service and online order fulfillment.
If you love helping customers, improving digital experiences, and developing people, this is a role where you'll have real impact. You'll balance daily execution with coaching, workflow coordination, and continuous improvement across our e-commerce operations.
This is a working lead role: you'll remain hands-on with customer interactions and website operations, while also setting priorities, coaching team members, and ensuring consistent service standards. The role is ideal for someone who enjoys leading by example, improving processes, and building a strong, customer-focused team.
What the Role Looks Like
Customer Experience Leadership
You'll be a friendly, solution-focused point of contact for our online customers and a leader in delivering consistent, high-quality service. You will:
Every interaction is an opportunity to build trust and reinforce our mission of delivering exceptional fit, comfort, and service.
You'll take hands-on ownership of the day-to-day operation of our Shopify storefront, ensuring the site runs smoothly, accurately, and efficiently. Your responsibilities will include:
This is a hands-on role where your technical judgment and attention to detail directly impact site performance and customer experience.
You'll also partner closely with the Marketing team to support promotions and keep the site fresh and engaging. This includes:
Fulfillment & Operations
While fulfillment is a smaller part of the role, your support keeps operations running smoothly when needed. You'll:
How You Work
No matter the task, you model the Midwest Shoe Merchants' pillars:
What We Offer
Pay & Schedule
Benefits
What You Bring
Required
Desired
Physical Requirements
About Midwest Shoe Merchants
We're a third-generation, family-owned company with seven brick-and-mortar locations across four brands-Stan's Shoes, Goodmiles Running Company, Vionic Store Milwaukee, and Waxberg's Walk Shoppe. For 75 years, we've built our reputation on exceptional fit, great service, and deep community values.
Ready to Join the Team?
If you're looking for a role where you can lead, grow your skills, and make a real impact on a thriving e-commerce business, we'd love to hear from you.
Apply today-our mobile-friendly application takes just minutes.
Improving Lives From The Ground Up. Stan's Shoes, Waxberg's, Vionic Store Milwaukee, & Goodmiles Running Co.
Purveyors of quality footwear sourced from around the world, we serve discerning customers from all walks of life under a portfolio of retail brands. More than just shoe merchants, we curate a broad selection of comfortable, contemporary styles while offering a personalized, high-touch, sit-and-fit experience and remarkable customer service at every location. Our team of experts guarantee that your feet are in good hands.
Offices: 17155 W. Bluemound Rd, Brookfield, Wisconsin 53005, US · 505 W. Silver Spring Dr., Glendale, Wisconsin 53217, US · 7405 W. Layton Ave., Greenfield, Wisconsin 53220, US
There are currently 188 open retail positions in Brookfield, WI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sendik's Fine Foods, DICK'S Sporting Goods, Dry Goods USA, Marcus Corporation, Sendik's Food Market, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
