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Ideate and execute end-to-end CRM campaigns to boost user engagement using music content. Monitor and report on performance metrics while collaborating with cross-functional teams to align with company objectives.
Seeking a proactive, data-driven individual with a creative mindset and experience in digital marketing or project management. Proficiency in English and knowledge of CRM platforms, specifically Braze, is required.
From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.
At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further!
We believe music is all about embracing the things that make us different.
Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration.
Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world.
Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives!
Join Us
We are currently seeking a highly motivated individual to join our team as a CRM Engagement Apprentice. In this role, you will have the exciting opportunity to develop tailored CRM campaigns to support engagement initiatives, making a tangible impact on our business’s goals. You’ll drive end-to-end processes to deliver innovative, personalised communications across all channels, with ownership of these topics.
You will have the chance of working closely with various departments within our organisation, including Marketing, Editorial, Artist Relations, Data and Copywriting/Graphic Design.
We are looking for someone who’s accountable, proactive, autonomous, and data-driven!
What you will do
Ideate and execute CRM campaigns to boost engagement, leveraging music content. Own the development of these campaigns from end-to-end, including reporting to the concerned stakeholders. You will have responsibility over the scope, with an expectation centred around autonomy and proactive decision making!
Work closely with different teams across the organisation, to ensure the successful execution of CRM campaigns and alignment with company objectives.
Be data-driven: Having the ability to back up decisions based on a rigorous data-driven approach.
Monitor, analyse and report on CRM performance metrics, and communicate learnings to the stakeholders.
Find new and innovative ways to engage with users, effectively using our channel mix.
In this role, you’ll also support ideating, creating and iterating CRM ongoing automations with a focus on AB testing - again, with a data-driven approach!
This is a 1-year apprenticeship offer to be started in January 2027
Based in Paris, mandatory
This role is excellent for a person with:
Genuine enthusiasm for customers, a data-driven approach, and a critical and creative mindset, with experience in project management and/or digital marketing.
Strong sense of ownership with a proactive mindset.
A real team player spirit, someone who enjoys working within an international team.
Knowledge of CRM platforms (ideally Braze).
Working proficiency in English.
Passion for music and understanding of the streaming industry is a plus.
At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need.
If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou
Regular Diversity & Inclusion internal and external talks
Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+
Multiple e-learnings and mandatory training sessions for all managers
English and French courses for all, so that everyone can connect and feel included
A Deezer premium family account for free
Access to gym classes
Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong
Deezer parties several times a year and drinks every thursday
Allowance for sports, travelling and culture
Meal vouchers
Mental health and well-being support from Moka.Care
Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo!
Hybrid remote work policy
If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!
Deezer is one of the world’s largest independent music experiences platforms, connecting fans with artists and creating ways for people to Live the music. The company provides access to a full-range catalog of high quality music, lossless HiFi audio and industry-defining features on a scalable platform available in 180+ countries. Founded in 2007 in Paris, Deezer is now a global company with around 550 people based in France, Germany, UK, Brazil and the US, all brought together by their passion for music, technology and innovation. By building strategic partnerships in key markets across Europe and the Americas, Deezer keeps delivering brand value and end-user engagement across a wide variety of industries, including telecommunications, media, audio hardware and e-retail. As an industry thought leader, Deezer was the first platform to introduce a new monetization model since the inception of music streaming, designed to better reward the artists, and the music that fans value the most. Deezer is listed on Euronext Paris (Ticker: DEEZR. ISIN: FR001400AYG6) and is also part of the Euronext Tech Leaders segment, dedicated to European high-growth tech companies, and its associated index.
Offices: 24, Rue de Calais, Paris, Île-de-France 75009, FR · Berghem Mews, London, England W14 0, GB · Neue Schönhauser Straße, Berlin, 10178, DE
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