Cranberry Township, Pennsylvania, United States · On-site
$45k–$70k/yr
Mid level
Join our team! We are looking for a motivated, detail-oriented Customer Service Representative to join our team in the industrial tool manufacturing industry. This position is ideal for someone who enjoys working directl…
Skills: Customer service, Order processing, Communication skills, Attention to detail, Organizational skills
Cranberry Township, Pennsylvania, United States · Hybrid
$103k–$129k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Skills: Mechanical engineering, Reactor vessel internals, Finite element analysis, Ansys, ASME Section III
Cranberry Township, Pennsylvania, United States · Remote OK
$112k–$141k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Skills: Demand Planning, Issue Resolution, Executive Communications, Global Sourcing, SAP
Cranberry Township, Pennsylvania, United States · Remote OK
$101k–$129k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Cranberry Township, Pennsylvania, United States · Hybrid
$103k–$129k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Cranberry Township, Pennsylvania, United States · Hybrid
$69k–$87k/yr
Mid level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Cranberry Township, Pennsylvania, United States · Hybrid
$85k–$107k/yr
Mid level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven com…
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Shift: 6pm - 6am** $20.68/ hr + $1 Shift Differential **For 12 hour shift, it rotates days on and off, week 1 work 36 hours then week 2 work 48 hours (mandatory overtime can occur on top of this). Kawneer is a large comm…
Skills: Manufacturing, Production, Forklift operation, Crane operation, Side loader operation
Cranberry Township, Pennsylvania, United States · Hybrid
$58k–$73k/yr
Mid level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Cranberry Township, Pennsylvania, United States · On-site
$74k–$114k/yr
Mid level
Description Nuclear Power is a carbon-free energy source. We offer you the opportunity to utilize and expand your academic background in engineering by digitizing nuclear power plants: You will work on a multi-discipline…
Skills: Instrumentation and controls, Nuclear engineering, Control theory, Digital controllers, Process sensors
Cranberry Township, Pennsylvania, United States · Hybrid
$145k–$222k/yr
Senior+
Description This role offers a hybrid work arrangement. You will spend three days a week in the office, giving you the flexibility to work remotely for two days. Our electric power generation clients are seeking to incre…
Cranberry Township, Pennsylvania, United States · Hybrid
$1565k–$1956k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Co-op: Mechanical Engineer, New Product Development (Spring 2027)
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven com…
Co-op: Mechanical Engineer, New Product Development (Summer 2027)
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven com…
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Cleveland Brothers Caterpillar is seeking an entry level Rental Shop Technician. A Rental Shop Technician will perform routine maintenance and minor repairs to rental fleet and customer equipment. The main focus of this …
Cranberry Township, Pennsylvania, United States · Remote OK
$103k–$129k/yr
Senior$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
Skills: Product Lifecycle Management, Data Analytics, Data Visualization, Workflow Automation, Business Case Development
Cranberry Township, Pennsylvania, United States · On-site
$40/hr–$55/hr
Mid level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, …
Skills: Power plant operations, Control room operations, Equipment troubleshooting, Lockout/Tagout, DCS
Cranberry Township, Pennsylvania, United States · On-site
$40/hr–$50/hr
Mid level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, …
Cranberry Township, Pennsylvania, United States · Hybrid
$58k–$73k/yr
Entry level$1.6B raised
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to i…
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$45k–$70k/yr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Paid vacation
Posted 22d ago
~40 hrs/week
Responsibilities
The Customer Service Representative will manage customer inquiries, process quotes and orders, and coordinate with internal departments to ensure accurate delivery. They are also responsible for handling returns, warranty claims, and maintaining order data within the ERP system.
Requirements
Candidates must have at least 3 years of customer service experience, preferably in a manufacturing or industrial setting. Proficiency in Microsoft Office and experience with ERP or order management systems are required.
Full job description
Join our team!
We are looking for a motivated, detail-oriented Customer Service Representative to join our team in the industrial tool manufacturing industry. This position is ideal for someone who enjoys working directly with customers, solving problems, and coordinating with multiple departments to make sure orders are handled accurately and efficiently.
What You'll Do
Respond to customer inquiries by phone and email in a timely, professional manner
Prepare and process customer quotes, purchase orders, and returns
Provide customers with pricing, product information, availability, and lead times
Monitor open orders and communicate shipment updates and changes
Work closely with Sales, Production, Engineering, Purchasing, and Shipping
Assist customers with product selection and technical questions
Process RMAs, warranty claims, and product returns
Maintain accurate customer and order information in the ERP system
Drive sales growth and generate additional revenue within existing customer accounts through proactive relationship management, identification of customer needs, and recommendation of value-added solutions
Assist with inventory inquiries and product availability
Follow up on outstanding quotes and customer requests
Help identify opportunities to improve customer service processes
Provide a positive, professional experience for every customer
What We're Looking For
3+ years of Customer service experience; manufacturing or industrial experience is a plus
Strong written and verbal communication skills
Excellent attention to detail and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with numbers, pricing, and order information
Proficiency with Microsoft Office, particularly Outlook and Excel
Experience with an ERP or order management system is preferred
Ability to learn technical products and understand customer requirements
Strong problem-solving skills and a customer-first attitude
High school diploma or equivalent required; additional education is a plus
What We Offer
Competitive compensation based on experience
Medical, dental, and vision insurance
401(k) matching
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Group Term Life Insurance and Accidental Death and Dismemberment (AD&D)
Voluntary Life Insurance
Short and Long-Term Disability
Annual bonus eligibility
Merit increase eligibility
Paid vacation and holidays
Professional growth and development opportunities
A collaborative and supportive team environment
The opportunity to work with quality industrial products used by customers around the world
About Continental Tool Group
Continental Tool Group is a manufacturer and supplier of professional-grade industrial tools and components. Our products are used in demanding applications where quality, reliability, and performance matter. We take pride in providing our customers with dependable products and exceptional service.
EOE
Related keywords
Customer ServiceManufacturingIndustrial ToolsERPOrder ManagementPurchase OrdersRMAWarranty ClaimsMicrosoft OfficeOutlookExcelInventoryLead TimesPricingTechnical Support
Founded in 1974, P.F. Industries Inc. is specialized in the 2nd softwood (spruce – fir) transformation, dedicated to the outdoor fencing market, mattress manufacturing industry and the precise cut to size lumber components market.
Working mainly with very dense Québec lumber essences, we’re proud to offer you fences, bed frame components and cut to size products, recognized for their strength, reliability and esthetic.
The management teams have, throughout the past 40 years, made some alliance with strategic suppliers, resulting in the increase of our exceptional clientele, as well as a growing devoted and professional team of employees.
Offering our clientele, a quality product and outstanding service at a competitive pricing, is the new management team’s priorities.
Offices: 69, 4e rue Ouest, Saint-Martin, Québec G0M1B0, CA
How many Manufacturing jobs are open in Cranberry Township, PA right now?
There are currently 215 open manufacturing positions in Cranberry Township, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Cranberry Township, PA?
Companies currently hiring include Westinghouse Electric Company, MSA - The Safety Company, Emerson, Cleveland Brothers Equipment Co, Industries P.F., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Cranberry Township, PA?
Yes — 113 of the 215 open manufacturing positions offer remote or hybrid work (19 remote, 94 hybrid).
How do I apply for Manufacturing jobs in Cranberry Township, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.