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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
The Business Development Manager will manage major account relationships and support the execution of technical solutions for semiconductor products. They are responsible for aligning customer roadmap requirements with internal stakeholders and ensuring high levels of customer satisfaction regarding system performance.
Requirements
Candidates must hold a Bachelor's degree and possess at least 10 years of experience within the semiconductor industry. The role requires strong technical communication skills and the ability to navigate complex stakeholder environments.
Full job description
Introduction to the job
Deal with major account customer OR standard service deals OR set of problems with clear scope. Finds solutions to problems with a defined scope and support execution. These may be new problems but are usually defined by a contained nature or a limited level of variables or uncertainties Customer Stakeholder Management Customers at engineering and management level Communication is focused on responding to queries and providing sound technical rationales to support plans and business cases
Role and responsibilities
Customer Roadmap Enablement Supports customers’ roadmap Enablement for future products by responding to inquiries on roadmap priorities and identify opportunities in local context; for IB&S, by identifying opportunities, leveraging analyses on fab operations and IB&S performance in local context Collects and communicates the current and near future technical requirements of customer. Supports collection and consolidation of customer input for ASML’s roadmap and share this with senior stakeholders to include customer voice, and/or to prepare for senior customer meetings (e.g., TRM). Supports technical feasibility assessment, customer-specific product configuration, and validation of system performance for new products and/or IB&S product performance. Collaborates with CS Apps in the field
Internal Stakeholder Management Interaction with peers within ASML. Communication is focused on alignment and coordination. Has a contribution on TRM discussions
Business Development Pipeline Supports in demonstrating how performance or cost gaps can be resolved by new products in the local customer context, by working together with the New Systems Account Manager; by IB&S products in the local customer context, by working together with the IB&S Account Manager. Supports negotiations on product specifications and/or on SLAs and adjustments to the customer’s installed base. Supports the follow-up with customers on satisfaction of technical performance. Supports on CS node transition requirements (e.g., support on CS resource availability for upgrades)
Represent Voice of Customers Supports to bring voice of the customer towards BLs / sectors on customer requirements. Supports senior managers and Sales Operations to prepare for PGP meetings by providing customer roadmap requirements on new systems and/or IB&S. Supports discussions with BLs on D&E investment for new systems and/or Installed Base & Service
Customer Satisfaction Ensures customer satisfaction on meeting technical requirements for new products. Ensures performance of installed base & Service products in customer fabs
Education and experience
Bachelor Degree, 10 or more years of semiconductor work experience
Other information
Inclusion and diversity: ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
This position requires access to controlled technology, as defined in theUnited StatesExport Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Who are we?
ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.
What do we do?
We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.
Who are our people?
While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.
If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.
Join us!
Offices: De Run 6501, Veldhoven, 5504DR, NL · Matheson Street 1, Times Square Tower Two, Suites 3704-6, Hong Kong, HK · 2650 W Geronimo Pl, Chandler, Arizona 85224, US · 77 Danbury Road, Wilton, CT 06897, US · 11F, No.1, Sec 3, Gongdao 5th Road, Taifei ONE, Hsinchu City, 30069, TW
semiconductortechnologyhardwaresoftwarelithography machineand innovationTest and MeasurementMachinery ManufacturingElectronicsSemiconductor
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