Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
GCB 5 Contribute to Business Banking’s success by designing and executing customer engagement initiatives driven by data-led insights. Such initiatives should uphold customer satisfaction, foster customer loyalty and dri…
Skills: Data Analytics, Customer Intelligence, Business Acumen, Stakeholder Management, Project Management
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Job Purpose Channel Experience is crucial to the distribution network to drive channel customer experience and maximise Distribution Network channel strength by introducing new channels, enhancing existing channels, impl…
Skills: Omni-channel Strategy, Project Management, Stakeholder Management, Digital Activation, Customer Experience Design
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
GCB 4 Sr Associate Director, Data & Analytics — Data Delivery Lead / Business Architect (B4, IC) Organisation: Data Tech Asia & Middle → Data Tech Hong Kong Location: Hong Kong (hybrid) Role purpose This B4 individual co…
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Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Some careers have more impact than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Our GCIO organisation plays a critical ro…
Skills: Portfolio Management, Program Management, Stakeholder Management, Financial Planning, Business Case Development
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Insurance Hang Seng Ba…
Skills: Channel Performance Management, Sales Enablement, People Leadership, Insurance Distribution, KPI Design
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Design and execute data-driven customer engagement initiatives to drive revenue growth and customer loyalty. Identify growth opportunities by analyzing portfolio performance and commercializing digital assets for Business Banking.
Requires strong business acumen in commercial or SME banking and solid quantitative skills to translate data into actionable insights. Proficiency in data tools like SAS, Python, and SQL is preferred, along with experience in cloud-based data platforms.
GCB 5
Contribute to Business Banking’s success by designing and executing customer engagement initiatives driven by data-led insights. Such initiatives should uphold customer satisfaction, foster customer loyalty and drive revenue growth. You’ll identify untapped opportunities, support the commercialisation of digital and beyond banking capabilities, and execute initiatives to improve customer experience and deliver measurable business outcomes.
We are currently seeking a high calibre professional to join our team as a Vice President Customer Intelligence.
In this role you will:
To be successful you will need:
Opening up a world of opportunity
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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
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There are currently 185 open management & leadership positions in Kowloon City, Hong Kong S.A.R. listed on Clera. New openings are added daily as companies post roles.
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