City of Westminster, England, United Kingdom · On-site
$70k–$96k/yr
Senior$2.5B raised
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
City of Westminster, England, United Kingdom · On-site
$70k–$96k/yr
Senior$2.5B raised
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Data Product Management, Commercial Analytics, Marketing Mix Modelling, Next Best Action, Business Analysis
City of Westminster, England, United Kingdom · On-site
$70k–$96k/yr
Senior$2.5B raised
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Data Stewardship, Data Governance, SQL, R, Python
City of Westminster, England, United Kingdom · On-site
$70k–$96k/yr
Senior$2.5B raised
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
City of Westminster, England, United Kingdom · Hybrid
Senior$151M raised
Who We Are FintechOS is the AI-fluent Unified Product Operations platform for financial services. We help institutions launch financial products — lending, deposits, origination, wealth — without ripping out the core. Wh…
City of Westminster, England, United Kingdom · On-site
Senior
Company Description Job Description Do you want to take on responsibility and fulfil customer wishes? As a Senior Branch Manager at SIXT, you’ll lead your team, manage the fleet, and ensure top-notch quality. Use your sa…
Skills: Branch Management, Sales, Customer Service, Team Leadership, Performance Management
City of Westminster, England, United Kingdom · Hybrid
Senior
About Us Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently — pushing boundaries with purpose, inspiring creativity, and …
City of Westminster, England, United Kingdom · Hybrid
Senior+
About us At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, E…
Skills: Microsoft Alliances Management, Dynamics 365 F&O, Dynamics 365 CE, Power Platform, Go-To-Market Strategy
City of Westminster, England, United Kingdom · Hybrid
Senior$589M raised
About Us Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture, and fortification products that remove calo…
Skills: Data Synthesis, Hypothesis-led Problem Solving, Strategic Analysis, Stakeholder Engagement, Market Intelligence
City of Westminster, England, United Kingdom · Hybrid
Senior
Role: Project Manager/Senior Project Manager Location: London Role Overview: We’re looking for a proactive, results-driven Project Manager/Senior Project Manager who thrives in a collaborative environment. You’ll be buil…
City of Westminster, England, United Kingdom · On-site
Mid level
We have an exceptional opportunity to join our Pastry Kitchen Team at The Lanesborough. Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harr…
Skills: Classic Patisserie, Baking, Chocolate Work, Fine Dining, Section Management
Pre-Sales Solutions Lead - Microsoft Dynamics 365 F&O/ PropTech
City of Westminster, England, United Kingdom · Hybrid
Senior
About us. At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, …
Skills: Pre-Sales, Solution Engineering, Microsoft Dynamics 365 Finance & Operations, PropTech, Real Estate Property Management
City of Westminster, England, United Kingdom · On-site
Senior
We are currently recruiting for a Sous Chef to join Harrods’ passionate and high-performing Dining team within an exciting new outlet opening in our iconic Knightsbridge store. This is a fantastic opportunity to play a k…
Skills: Culinary Expertise, Kitchen Leadership, Production Planning, KPI Tracking, HACCP
City of Westminster, England, United Kingdom · Hybrid
$45k–$55k/yr
Mid level
About us Pythia Sports is a fast-growing technology company, delivering innovative solutions to the gaming industry since 2014. Our business is all about predictive sports modelling, underpinned by extensive use of a wid…
City of Westminster, England, United Kingdom · Hybrid
Senior$823M raised
Who we are: We're one of Europe's fastest-growing fintech companies – on a mission to create the world's most empowering way to pay. We launched the product in 2020 and achieved double unicorn status, valued at $2 billio…
City of Westminster, England, United Kingdom · Hybrid
Senior
We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hear…
City of Westminster, England, United Kingdom · Hybrid
$68k–$73k/yr
Senior+
We are the UK's leading premium publisher, home to iconic and influential media brands including Esquire, Men's & Women's Health, ELLE, Good Housekeeping, Harper's Bazaar, Digital Spy, Cosmopolitan, Red and more. At Hear…
City of Westminster, England, United Kingdom · Hybrid
Senior+
About us. At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, …
City of Westminster, England, United Kingdom · On-site
Mid level$3M raised
We are looking to hire a recently qualified ACA/ACCA Financial Accountant to join our Europe Finance team based in London. The Europe Finance team is responsible for all statutory accounting and reporting matters in the …
City of Westminster, England, United Kingdom · Remote OK
Senior$4.8B raised
Company Description For almost 90 years, Securitas has increased security in a world where risks are constantly changing. Every day our employees protect what matters most to our customers. That’s why Securitas is the se…
Skills: HR Process Design, Process Harmonisation, Stakeholder Engagement, Change Management, HR Operations
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$70k–$96k/yr
Full-time
bachelor degree
Posted 35d ago
~40 hrs/week
Responsibilities
The Digital CX Lead drives the adoption and optimization of omnichannel engagement and content capabilities across Commercial, Medical, and DD&T teams in the UK & Ireland. The role focuses on improving business outcomes through AI-enabled engagement, content innovation, and continuous capability maturity assessments.
Requirements
Requires a Bachelor's degree and over 5 years of CRM or technology experience within the pharmaceutical or life sciences industry. Candidates must possess strong stakeholder management skills and knowledge of UK GDPR and ABPI Code of Practice.
Full job description
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Digital CX Lead – UK & Ireland
Opportunity
The Digital CX & Content Lead is responsible for enabling the successful adoption, utilization, and value realization of customer engagement and content capabilities within the UK & Ireland.
Working closely across Commercial, Medical and DD&T, this role drives adoption of omnichannel engagement capabilities, Content Factory services, content innovation capabilities, and emerging customer engagement solutions. The role serves as a key business-facing DD&T partner, ensuring global capabilities are effectively deployed, adopted, and optimized to support customer engagement objectives within the UK & Ireland.
The role is accountable for capability enablement, maturity assessment, best-practice sharing, and continuous improvement of digital customer engagement and content capabilities while helping identify opportunities to improve business outcomes through the effective use of data, digital, AI-enabled, and content-driven engagement approaches.
Job Responsibilities
Customer Engagement & Omnichannel
• Drive adoption of customer engagement and omnichannel capabilities.
• Support local adoption of NBA and Voice of Customer capabilities.
• Enable effective utilization of digital engagement platforms and services.
• Partner with business teams to improve customer engagement outcomes.
Content & Content Factory
• Drive adoption of Content Factory capabilities and services.
• Enable use of Content Hub, AssembleIQ, and modular content approaches.
• Promote content reuse and content best practices.
• Monitor adoption and identify opportunities to improve value realization.
Capability Innovation & Continuous Improvement
• Support adoption of AI-enabled customer engagement capabilities and emerging solutions.
• Identify opportunities to improve customer engagement and content effectiveness.
• Share successful practices and lessons learned across teams and markets.
• Gather user feedback and recommend capability improvements.
Stakeholder Partnership
• Partner with Commercial, Medical, MCE, and DD&T teams.
• Support rollout and adoption of new capabilities and enhancements.
• Provide market feedback and local insights to global teams.
What you bring to Takeda
• Bachelor's degree in Business, Marketing, Technology, Life Sciences, or related field.
• Experience in digital engagement, omnichannel, customer experience, content management, or marketing technology.
• Understanding of customer engagement capabilities, content management approaches, and digital channels.
• Experience working across business and technology organizations.
• Strong stakeholder management and communication skills.
• 5+ years of relevant CRM/technology experience in pharmaceutical/life sciences, in roles such as CRM Product Owner, CRM/Technology Manager, Project Manager, Analyst, or Business Partner.
• Knowledge of data privacy, consent management, and compliance requirements in a regulated environment, including UK GDPR and the ABPI Code of Practice.
• Customer-focused and outcome-oriented.
• Strong collaborator and relationship builder.
• Drives adoption and continuous improvement.
• Promotes knowledge sharing and best practices.
• Demonstrates curiosity for emerging digital and AI-enabled capabilities.
At Takeda we unite in diversity.
Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.
Locations
Paddington, Great Britain
Base Salary Range:
£70,100.00 - £96,360.00
For information about our benefits, please click here.
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Related keywords
Digital CXOmnichannelContent FactoryContent HubAssembleIQModular ContentNBAVoice of CustomerCRMPharmaceuticalsLife SciencesUK GDPRABPI Code of PracticeAIDD&TMCE
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities.
Read our community guidelines: https://takeda.info/communityguidelines
Offices: Tokyo, JP · 1 Takeda Parkway, Deerfield, Illinois 60015, US · 40 Landsdowne St, Cambridge, Massachusetts 02139, US · Avenida das Nações Unidas, 14.401, Torre Jequitibá - 10°, 11° e 12° andares, São Paulo, 04794-000, BR · 43 Old Oak Rd, Bellville, Western Cape 7550, ZA
How many Management & Leadership jobs are open in City of Westminster, United Kingdom right now?
There are currently 409 open management & leadership positions in City of Westminster, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in City of Westminster, United Kingdom?
Companies currently hiring include Harrods, Greene King Brewery, American Express, PA Consulting, BaxterStorey, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in City of Westminster, United Kingdom?
Yes — 218 of the 409 open management & leadership positions offer remote or hybrid work (10 remote, 208 hybrid).
How do I apply for Management & Leadership jobs in City of Westminster, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.