Rotterdam, South Holland, Netherlands · On-site
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have be…
Skills: Account Management, Strategic Planning, Freight Forwarding, International Logistics, CRM Management
Rotterdam, South Holland, Netherlands · On-site
Looking for your next big move in logistics? This won’t be your typical logistics job, and we’re not your typical forwarder. At MPL, we think beyond the container and always go one step further in everything we do. How? …
Skills: Ocean Freight Forwarding, Team Leadership, Import Operations, Shipping Documentation, Customs Processes
Rotterdam, South Holland, Netherlands · On-site
Beschrijving van het bedrijf Securitas is een internationale veiligheidsorganisatie met ruim 5.000 collega’s in Nederland en actief in 44 landen. Onze missie is helder: we help make your world a safer place. We combinere…
Skills: Access Control, Surveillance, Alarm Response, Communication, Alertness
Rotterdam, South Holland, Netherlands · On-site
Job Req Number: 115581 Time Type: Full Time Move forward as Logistic Coordinator at DSV in Rotterdam From order to delivery, you keep the lines short and ensure logistics keeps moving. Do you have experience in transport…
Skills: Order Processing, Transport Planning, Customer Communication, Logistics Administration, Stakeholder Management
Rotterdam, South Holland, Netherlands · On-site
Job Req Number: 115581 Time Type: Full Time Move forward als Logistiek Coördinator bij DSV in Rotterdam Van order tot levering, jij houdt de lijnen kort en zorgt dat logistiek blijft bewegen. Heb jij ervaring in transpor…
Skills: Logistics Coordination, Order Processing, Transport Planning, Customer Service, Logistics Administration
Rotterdam, South Holland, Netherlands · On-site
Delivers an effective commercial strategy in country. Drives costs and efficiency improvements, ensures staff performance and drives the business strategy in the country. Maersk is a global leader in integrated logistics…
Skills: P&L Management, Commercial Strategy, Contract Logistics, Operational Excellence, Business Development
Rotterdam, South Holland, Netherlands · On-site
Delivers an effective commercial strategy in country. Drives costs and efficiency improvements, ensures staff performance and drives the business strategy in the country. Maersk is a global leader in integrated logistics…
Skills: P&L Management, Commercial Strategy, Contract Logistics, Warehousing Operations, Business Development
Rotterdam, South Holland, Netherlands · On-site
Impact op het snijvlak van business en technologie. De rol Bij Schuberg Philis werken we anders dan de meeste IT‑organisaties. Wij leveren mission‑critical IT met multidisciplinaire, zelfsturende teams die de volledige P…
Skills: IT Consultancy, Cloud Technology, Software Development, Security Services, Data/AI Propositions
Rotterdam, South Holland, Netherlands · Hybrid
Beschrijving van het bedrijf Als Business specialist repair & refurbishment ben je eindverantwoordelijk voor de end-to-end performance van onze repairflow. Je kijkt naar het totaalplaatje: van visie en strategie tot oper…
Skills: Project Management, Stakeholder Management, Data Analysis, Strategic Planning, Process Optimization
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Jouw baan als Verkoopmedewerker Kruidenierswaren Op onze afdeling Kruidenierswaren - die we trouwens als collega’s onder elkaar ook wel afdeling KW noemen – is het een komen en gaan van klanten én van prod…
Skills: Customer Service, Stock Replenishment, Quality Control, Collaboration, Flexibility
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Voor onze Groente en Fruit afdeling zijn wij op zoek naar een medewerker die naast zorgen voor een goed gevulde afdeling, oog voor kwaliteit heeft! Bij Dirk vinden we het namelijk belangrijk dat onze Groen…
Skills: Quality Control, Inventory Management, Customer Service, Hygiene Standards, Stock Replenishment
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Jouw baan als Verkoopmedewerker Kruidenierswaren Op onze afdeling Kruidenierswaren - die we trouwens als collega’s onder elkaar ook wel afdeling KW noemen – is het een komen en gaan van klanten én van prod…
Skills: Customer Service, Stock Replenishment, Quality Control, Collaboration, Flexibility
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Voor onze Groente en Fruit afdeling zijn wij op zoek naar een medewerker die naast zorgen voor een goed gevulde afdeling, oog voor kwaliteit heeft! Bij Dirk vinden we het namelijk belangrijk dat onze Groen…
Skills: Quality Control, Inventory Management, Customer Service, Hygiene Management, Stock Replenishment
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Voor onze Groente en Fruit afdeling zijn wij op zoek naar een medewerker die naast zorgen voor een goed gevulde afdeling, oog voor kwaliteit heeft! Bij Dirk vinden we het namelijk belangrijk dat onze Groen…
Skills: Quality Control, Inventory Management, Customer Service, Hygiene Standards, Stock Replenishment
Rotterdam, South Holland, Netherlands · Hybrid
Beschrijving van het bedrijf Wat doe je als Inkoper bij Coolblue? Als Inkoper maak jij het verschil. Je bouwt duurzame relaties op met toonaangevende leveranciers en bent continu op zoek naar de beste deals voor jouw pro…
Skills: Procurement, Category Management, Supplier Relationship Management, Contract Negotiation, Market Analysis
Rotterdam, South Holland, Netherlands · On-site
Wat ga je doen Voor onze Groente en Fruit afdeling zijn wij op zoek naar een medewerker die naast zorgen voor een goed gevulde afdeling, oog voor kwaliteit heeft! Bij Dirk vinden we het namelijk belangrijk dat onze Groen…
Skills: Quality Control, Inventory Management, Customer Service, Hygiene Standards, Stock Replenishment
Rotterdam, South Holland, Netherlands · On-site
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our…
Skills: Customer Service, Planning, Problem Solving, Coordination, Written Communication
Rotterdam, South Holland, Netherlands · On-site
Do you enjoy solving complex supply chain problems? Are you passionate about adding value to Fortune 500 companies? And are you ready to become part of our global team of supply chain experts? If you answered yes, you mi…
Skills: Analytical Skills, Supply Chain Planning, Basic Programming, Solution Design, Implementation
Rotterdam, South Holland, Netherlands · On-site
Beschrijving van het bedrijf Sportief bezig zijn. Door wasmachines en koelkasten te bezorgen en aan te sluiten. Klanten écht verwonderen. Hier krijg je alle vrijheid, tijd en ruimte voor. Lol hebben. Samen met je buddy n…
Skills: Driving, Appliance Installation, Customer Service, Dutch Language Proficiency, Route Planning
Rotterdam, South Holland, Netherlands · Hybrid
$4k–$6k/mo
Over de functie Bij Certify360 bouwen we aan een toonaangevend platform voor educatie en certificering in gereguleerde markten. We groeien snel en zetten AI steeds slimmer in om onze planning en operatie schaalbaar, effi…
Skills: Workforce planning, Capacity management, Team leadership, Data analysis, Process optimization
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Lead the commercial and operational performance of multinational customers to drive global gross profit and volume growth. Collaborate with regional teams to ensure contract compliance, service excellence, and the expansion of wallet share.
Requires a bachelor's degree and at least 5 years of experience in freight forwarding or global account management. Candidates must possess strong knowledge of international logistics and proficiency in CRM platforms like Salesforce.
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
The Global Key Account Manager (GKAM) is responsible for leading the commercial and operational performance of designated multinational customers across all regions and products. This role drives global Gross Profit (GP) and volume growth, increases wallet share, ensures contract compliance, and delivers service excellence. The GKAM will collaborate closely with regional and global teams including Business Development, Operations, Tender Management, and Customer Service to ensure seamless, high-quality execution.
Serve as the global commercial lead for assigned Global Strategic Customers (GSC).
Build and maintain strong, trust-based relationships across all levels of the customer organization.
Conduct regular business reviews (monthly, quarterly, annual) to evaluate KPIs, performance trends, and action plans.
Proactively resolve service issues and escalations with operational and product counterparts.
Ensure full compliance with contractual commitments and Service Level Agreements (SLAs).
Proactively manage and develop an allocated global customer portfolio.
Act as the primary point of contact and ensure high-quality communication with clients.
Lead customer meetings including KPI discussions, performance reviews, and new product introductions.
Drive issue resolution and maintain high customer satisfaction levels.
Coordinate closely with Global and Local Account Managers to support opportunity qualification and development.
Collaborate with Global Account Owners (Global Leads) as required.
Develop and execute strategic account plans to expand wallet share and profitability.
Identify cross-selling opportunities, new tradelanes, and solution-based growth.
Align customer strategies with global and regional commercial priorities.
Support rate negotiations, contract renewals, and governance processes.
Support onboarding of new business and oversee proper implementation.
Lead operational performance reviews and manage end-to-end service delivery.
Develop and maintain customer-specific Standard Operating Procedures (SOPs).
Monitor and analyze performance data to identify trends, exceptions, and root causes.
Drive process improvement, automation, and data integrity enhancements.
Ensure global alignment with operations and product teams to meet customer expectations.
Manage customer performance reporting including EDI and KPI scorecards.
Maintain accurate CRM documentation (Salesforce or equivalent) on interactions, opportunities, and performance.
Support finance and operations in revenue tracking, GP performance, and DSO management.
Partner closely with Global Account Owners, Regional Product Leads, and Operations leadership.
Align internal stakeholders under a “One Company” approach to deliver seamless service.
Ensure consistent communication across network offices.
Represent the company at customer or industry events as needed.
Year-over-year revenue, GP, and volume growth for assigned accounts.
Achievement of service KPIs and customer satisfaction (e.g., NPS).
Accuracy and timeliness of CRM data and reporting.
Effective execution of account development processes.
Successful SOP implementation and governance.
Retention and expansion of key global customers.
Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
Minimum 5+ years’ experience in freight forwarding, logistics, or account management, including global account responsibility.
Proven ability to lead complex multinational customer relationships and drive strategic growth.
Strong knowledge of international logistics (air, ocean, customs) and trade compliance.
Strong commercial mindset, strategic thinking, and ability to influence globally.
High proficiency in Microsoft PowerPoint, Excel, and CRM platforms (Salesforce preferred).
Experience with EDI/API-based performance management and KPI tracking is an advantage.
Resilient, adaptable, culturally aware, and able to work with high professionalism.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Netherlands and be prepared to undertake pre-employment checks including a criminal history check and medical.Operating an extensive global network, we do more than just logistics. We move the businesses that move the world.
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 29 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Offices: Level 7, 380 St Kilda Road, Melbourne, VIC 3004, AU · Auckland, NZ · Delhi, IN · Jakarta, ID · Klang, MY
There are currently 385 open logistics positions in Rotterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Dirk van den Broek, A.P. Moller - Maersk, Coolblue B.V., Lidl Nederland, Bunge, among others. Browse the listings above to see every active employer.
Yes — 91 of the 385 open logistics positions offer remote or hybrid work (1 remote, 90 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
