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$15/hr–$26/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Commuter Benefit, Pet Insurance, 401k Plan
Posted 89d ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between Outside Sales Representatives and partner accounts to drive customer satisfaction and sales growth. Responsibilities include managing quotes, analyzing sales data, and coordinating with internal teams to resolve customer issues.
Requirements
Requires 3+ years of experience in account management, sales support, or customer service, preferably within the distribution industry. Proficiency in Salesforce and MS Office is essential.
Full job description
We are seeking a proactive and detail-oriented Partner Success Specialist to serve as a key liaison between our Outside Sales Representatives (OSRs) and partner accounts. This role will be the primary point of contact for our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing partner accounts, activities, facilitating internal processes, and deepening customer relationships.
JOB DUTIES:
Account Management & Sales Support
Serve as the primary support for Outside Sales Reps, addressing high-level customer inquiries and assisting in account management to maximize revenue & gross margin on assigned book of business.
Prepare and manage quotes, proposals, and business reviews to support the sales process.
Conduct customer research to identify opportunities for deeper engagement and account growth (eg cross sell, margin expansion, revenue growth)
Sales Operationsl Excellence
Manage Salesforce data, including account updates, pipeline tracking, and reporting to support sales representatives.
Resolve customer issues by coordinating with internal teams to ensure timely and effective resolution.
Analyze sales data to identify trends, opportunities, and areas for improvement
Customer Success & Retention
Cultivate strong relationships with existing customers & suppliers to drive satisfaction, loyalty, and retention.
Adapt day-to-day activities to meet the unique needs of customers.
Team Collaboration & Coordination
Partner closely with sales reps and other sales roles, including EB Sales Engineers and store counter sales teams, to deliver a seamless and high-quality customer experience.
Facilitate effective handoffs and communication between teams to maintain account continuity and satisfaction.
Assist with scheduling and coordinating partner meetings with outside sales representatives.
YOU MUST HAVE:
3+ years of experience in account management, sales support, or customer service, preferably in distribution or related industries.
Familiarity with Salesforce or similar CRM platforms.
Proficient in MS Office (Excel, Word, PowerPoint, Outlook)
Experience working with a distributor-based sales model a plus
WE VALUE:
Exceptional organizational and multitasking abilities to manage diverse responsibilities.
Strong analytical skills to interpret sales data and generate actionable insights.
Excellent written and verbal communication skills for engaging with customers and internal teams.
Customer-focused mindset with a commitment to delivering high levels of satisfaction.
Collaborative team player who thrives in a dynamic, fast-paced environment.
Detail-oriented and proactive in managing tasks and resolving issues.
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
401K plan with up to 7% company match
Four weeks parental leave without using vacation time
Employee discounts on company products and other retail/service providers
Opportunity to progress within a global business
Product and leadership mentoring to ensure you are set up for success
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
Related keywords
SalesforceCRMAccount ManagementDistributionSales OperationsCustomer SuccessRevenue GrowthGross MarginPipeline TrackingCross SellBusiness ReviewsMS OfficePartner SuccessWholesale DistributionSensing And Control Solutions
ADI | Snap One is a premier distributor serving 110,000+ customers worldwide with comprehensive security, audiovisual, and smart living solutions. With over three decades of industry expertise, we've built lasting partnerships as the preferred choice for professionals across the technology integration sector.
Comprehensive product portfolio Our curated selection spans 400,000+ products from 1,000+ trusted brands, complemented by exclusive in-house manufactured solutions. From residential home automation to commercial-grade infrastructure, we deliver innovative technologies that prioritize reliability and exceptional user experiences.
End-to-end support and services We provide expert guidance throughout the entire project lifecycle — from initial design and configuration to ongoing technical support. Our flagship OvrC Remote Management platform enables seamless device management, configuration and troubleshooting across networks, supporting both our exclusive brands and leading distributed products.
Additional services include: Systems design consultation, comprehensive training programs, rewards initiatives, project registration support, and dedicated technical assistance.
Flexible purchasing solutions Customers enjoy convenient shopping options through our retail locations and online platform, with multiple delivery methods and in-store pickup available to meet diverse operational needs.
Our commitment to innovation, quality, and customer success makes ADI | Snap One the trusted technology partner for today's connected world.
Offices: ADI Global Distribution, 263 Old Country Road, Melville, NY 11747, US · 712 Brook St, Unit# 1, Rocky Hill, Connecticut 06067, US · 4380 Alexander Blvd NE, Albuquerque, New Mexico 87107, US · 4205 S Shackleford Rd, Unite E, Little Rock, Arkansas 72204, US · 10 Walker Way, Albany, New York 12205, US
Wholesale DistributionDistributorVideo SurveillanceAccess ControlFireIntrusionSmart Home SolutionsCommercial AVResidential AVStructured Cabling
How many Logistics jobs are open in Irving, TX right now?
There are currently 678 open logistics positions in Irving, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Irving, TX?
Companies currently hiring include Keurig Dr Pepper Inc., Amazon, 7-Eleven, McKesson Canada, Sonepar USA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Irving, TX?
Yes — 48 of the 678 open logistics positions offer remote or hybrid work (11 remote, 37 hybrid).
How do I apply for Logistics jobs in Irving, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.