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Full-time
high school
Paid time off, Paid holidays, Overtime pay, Commission, Bonus and incentive opportunities, Car reimbursement
Posted 32d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
The Hospital Liaison coordinates patient discharges by facilitating the delivery and setup of respiratory and DME equipment. They also educate patients and caregivers on equipment use while maintaining strong relationships with hospital staff.
Requirements
Candidates must have a high school diploma or GED, with a preference for three years of experience in a healthcare or medical equipment setting. A valid driver's license with a clean driving record is required for travel to patient homes.
Full job description
About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Hospital Liaison – Respiratory & DME Services
Job Summary Are you passionate about patient care and experienced in healthcare coordination? We’re looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you’ll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You’ll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
Educate patients and caregivers on proper equipment use and maintenance
Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
Support emergency equipment needs and troubleshoot issues as they arise
Participate in quality improvement initiatives to meet company and JCAHO standards
Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
Provide in-service training and CEU programs as needed
Represent the company at trade shows and professional events
Travel to patient homes for equipment setup and follow-up using a company vehicle
Why Join Us?
Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home care
Work in a collaborative healthcare environment with supportive leadership
Receive training on specialized respiratory and DME equipment
Enjoy a dynamic role that blends clinical coordination, patient education, and fieldwork
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
High school diploma or GED equivalent, required
Preferred Education and/or Experience
Experience working with medical equipment or in a healthcare setting
Familiarity with medical billing practices and insurance reimbursement
Background in medical administration and record management
Communicate clearly and professionally in English, both verbally and in writing
Interpret and respond to various forms of communication (verbal, written, visual)
Handle sensitive information with discretion and confidentiality
Stay organized, manage time effectively, and solve problems independently
Work well both independently and as part of a collaborative team
Maintain attention to detail while managing multiple tasks
Technical & Equipment Proficiency
Use email and internet for communication and research
Navigate Microsoft Outlook, Word, and Excel
Operate standard office equipment (fax, copier, printer, phone, computer/tablet)
Safely load, unload, and secure equipment according to company policy
Understand and operate home respiratory equipment and supplies
Troubleshoot and perform basic mechanical repairs on equipment
Physical & Environmental Demands
Lifting and transporting equipment (up to 65 lbs)
Sitting, standing, walking, talking, and listening throughout the day
Close visual work with small print on screens and paperwork
Regular contact with patients and equipment, with potential exposure to pathogens
Driving a company vehicle for the majority of the workday
Rotech Information
Benefits
Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations
Make the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
We provide quality home respiratory & medical equipment, helping patients lead a more comfortable and productive life.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Orlando, Florida
LinkedIn followers
22,823
Total funding
$7M
Rotech is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetes self-management solutions, and home medical equipment. We help patients lead a more comfortable and productive life by empowering them to manage their health and treatment at home.
Our team is composed of talented, innovative, and experienced professionals -- respiratory clinicians, customer service representatives, Medicare and insurance experts, patient service technicians, and many more. They dedicate themselves to providing clinical excellence and exceptional, industry-
leading service to our patients and customers. We consistently deliver on our mission to “Get it Right the First Time.”
Rotech is a nationwide provider of respiratory and home medical products with nearly 40 years of experience. Our home health care products and services include:
- Non-Invasive and Invasive Ventilators
- Home Oxygen Therapy
- Sleep Apnea Therapy (CPAP/BiPAP) and Supplies
- Comprehensive Wound Care Solutions
- Diabetic Supplies
- Airway Clearance Therapy
- CarePlus+ Overnight Oximetry
- Nebulizers
- Home Medical Equipment
Rotech only conducts video interviews through official company platforms and will not ask you to interview on Google Hangouts, Facebook Messenger, or Viber. We never require employees to pay training or application fees, pay for supplies, or withdraw money from personal accounts to perform official company financial transactions.
If you have questions about suspicious activity, please contact us via email at [email protected].
Offices: 6251 Chancellor Dr, Suite 119, Orlando, Florida 32809, US
RespiratoryDMESleep DisordersCPAPBiPAPmedical equipmenthome medical equipmentSleep ApneaVeterans AffairsScreening & Diagnostic Coordination
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