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Full-time
Posted 19d ago
~40 hrs/week
Responsibilities
The Technician's Assistant supports field service technicians by handling materials, stabilizing products during repairs, and assisting with logistics during in-field appointments. The role also involves maintaining service vehicle organization and providing support for warehouse tasks when field service demand is low.
Requirements
Candidates should possess strong interpersonal skills, a positive attitude, and the physical ability to lift up to 50 lbs. Previous experience in construction, labor, or service-related roles is considered an asset but is not strictly required.
Full job description
Company Description
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.
Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.
At Ply Gem Canada, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader.
Job Description
Cornerstone Building Brands is seeking a Technician’s Assistant to support Warranty/Field Service Technicians in delivering exceptional customer service during in-field service appointments for window and door products.
This role is a hands-on support position focused on assisting technicians with physical tasks, logistics, and customer interaction. The Technician’s Assistant will help ensure service calls are completed efficiently, safely, and to a high standard of customer satisfaction.
This position does not perform technical repairs independently but plays a key role in improving productivity, reducing reliance on third-party contractors, and enhancing the overall customer experience.
Assist Service Technicians during in-field service visits.
Support handling and positioning of door slabs, windows, and other materials (excluding glass handling).
Act as a “second set of hands” for repairs and replacements (holding, stabilizing, moving product).
Load and unload materials, parts, and tools from service vehicles.
Maintain cleanliness and organization of the service vehicle and job site.
Assist with basic preparation and cleanup before and after service work.
Help ensure all required tools, parts, and materials are available for each service call.
Provide courteous and professional interaction with homeowners, contractors, and dealers.
Support safe work practices at all times, including use of PPE and proper lifting techniques.
Follow direction from the Service Technician to ensure efficient completion of service calls.
Assist with documenting basic job details if required.
Support warehouse activities when field service demand is lower, including moving packages, staging materials, and assisting with general warehouse tasks.
Qualifications
Customer-focused with strong interpersonal and communication skills
Positive attitude and willingness to support a team environment
Ability to lift up to 50 lbs consistently
Physically capable of working in various weather conditions
Ability to perform manual tasks including lifting, carrying, and assisting on ladders (as required)
Reliable, punctual, and adaptable
Previous construction, labour, or service-related experience is considered an asset but not required
Additional Information
Ply Gem Canada is committed to an inclusive, equitable and accessible workplace. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Shift: AM Shift
Related keywords
Field ServiceWarranty SupportConstructionManufacturingBuilding ProductsWindow InstallationDoor InstallationWarehouse OperationsMaterial HandlingSafetyPPECustomer InteractionLogisticsManual LaborRepair and Remodel
Cornerstone Building Brands is a leading manufacturer of exterior building products serving the residential and low-rise non-residential markets across North America. Through our expansive footprint and comprehensive product portfolio, we are uniquely positioned as a one-stop-shop for vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories — all available through our trusted product brands to support a wide range of needs and end-uses.
Our success is driven by our dedicated team members and strong partnerships across the building industry. We continually invest in our brands and capabilities to create mutual value — leveraging our core strengths, executing with excellence and consistently seeking new solutions to the challenges our customers face every day.
From family homes to large-scale commercial structures, our products are the cornerstone of the communities where people live, work and play. That’s why we are committed to becoming a premier building solutions company that better serves its customers and helps build stronger communities.
Follow us on:
Instagram: @cornerstone_buildingbrands
Facebook: @CornerstoneBuildingBrands
YouTube: @cornerstonebuildingbrands
DISCLAIMER
Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.
Offices: 5020 Weston Pkwy, Cary, North Carolina 27513, US
How many Logistics jobs are open in Calgary, Canada right now?
There are currently 1,070 open logistics positions in Calgary, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Calgary, Canada?
Companies currently hiring include Shoppers Drug Mart, Loblaw Companies Limited, Walmart, BEUMER Group, De Havilland Aircraft of Canada Limited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Calgary, Canada?
Yes — 48 of the 1070 open logistics positions offer remote or hybrid work (3 remote, 45 hybrid).
How do I apply for Logistics jobs in Calgary, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.