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Skills: Team Leadership, Facilities Management, Service Coordination, Coaching, Mentoring
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Full-time
Birthday Leave, Paid Parental Leave, Career Development, Employee Assistance Program, Wellbeing Initiatives, Leadership Development
Posted 2d ago
~40 hrs/week
Responsibilities
Lead, coach, and mentor a team of Service Coordinators to ensure high-quality facilities maintenance service delivery. Manage workflow, scheduling, and client relationships while driving continuous improvement and operational excellence.
Requirements
Requires proven leadership experience within facilities management or a fast-paced service environment. Candidates must possess strong operational, planning, and stakeholder management skills with a customer-first mindset.
Full job description
Adelaide CBD – Hub Adelaide, Pirie Street | Competitive Salary | Birthday Leave | Paid Parental Leave | Career Development | Supportive Leadership Team
Lead a High-Performing Team. Shape the Future of Service Delivery.
Are you a people-first leader who thrives on coaching teams, improving performance and creating exceptional customer experiences?
At Modus Projects, we deliver commercial construction, fit-out and facilities maintenance services to organisations across Australia. As our business continues to grow, we're looking for an experienced Team Manager to lead our Service Coordination team in South Australia.
This is more than a people management role—it's an opportunity to influence how we deliver service, develop future leaders and drive continuous improvement across a growing national business.
If you enjoy empowering others, making decisions that create real business impact and working in an environment where your ideas are valued, we'd love to hear from you.
Why Join Modus?
We're committed to creating a workplace where our people can do their best work.
When you join Modus, you'll enjoy:
📍 Modern office at Hub Adelaide on Pirie Street, in the heart of the CBD.
🌱 Genuine career progression with a growing national organisation.
🤝 A supportive leadership team that values collaboration and fresh ideas.
🎂 Birthday Leave to celebrate your special day.
❤️ Employee Assistance Program (EAP) with confidential wellbeing support.
🌿 Wellbeing initiatives that promote a healthy work-life balance.
📚 Ongoing leadership development, training and career growth.
💡 The opportunity to influence processes, improve performance and make a real impact.
🏆 Recognition for delivering results and developing high-performing teams.
About the Role
You'll lead a team of Service Coordinators responsible for delivering responsive, high-quality facilities maintenance services to clients across Australia.
Success in this role is about more than meeting KPIs—it's about building an engaged, high-performing team that consistently delivers exceptional customer outcomes.
Your responsibilities will include:
Leading, coaching and mentoring a team of Service Coordinators to achieve their full potential.
Driving team engagement, accountability and performance through regular coaching and feedback.
Managing workflow, scheduling and service delivery to achieve customer and contractual KPIs.
Building trusted relationships with clients, subcontractors and internal stakeholders.
Identifying opportunities to improve processes, productivity and customer experience.
Analysing operational data to support informed decision-making and continuous improvement.
Supporting new client onboarding and implementing best-practice service delivery.
Promoting a culture of safety, collaboration and operational excellence.
About You
You're an experienced leader who enjoys bringing out the best in people and creating an environment where teams can thrive.
You'll bring:
Leadership experience within facilities management or another fast-paced service environment.
A proven ability to coach, mentor and develop high-performing teams.
Strong operational, planning and problem-solving skills.
Excellent communication and stakeholder management abilities.
A customer-first mindset with a passion for delivering exceptional service.
Confidence using Microsoft Office and service management systems.
Most importantly, you'll be someone who takes ownership, leads by example and inspires others to succeed.
Apply today and help lead the next chapter of our continued growth.
Australia’s leading providers of construction, fit-out & facilities maintenance.
#WeAreModus
Industry
Facilities Services
Company size
201-500 employees
Founded
2010
Headquarters
Sydney, NSW
LinkedIn followers
6,134
We are a leading provider of construction and facilities management across Australia.
Trusted by clients nationwide to manage their building operations and maintenance programs, Modus has a steadfast commitment to quality. We take complete ownership of our clients’ projects, guaranteeing the highest standards of workmanship, innovation and service.
Whether we’re talking about a construction project or the ongoing management of your properties, our aim is to take care of every detail, so you can breathe easy, knowing your project is being taken to the next level of workmanship, safety and innovation.
METICULOUS FACILITIES MANAGEMENT
For our facilities management clients, this means meticulously scheduled maintenance checks, with a rapid response team ready for anything that needs attending to, from electrical to general maintenance: any time, on time.
INNOVATIVE BUILDING PROJECTS
For our building project clients, this means we don’t just take your brief and blindly execute it. It means we take the time to think it through, exploring ways to make it ever more sustainable, economical and innovative: across all aspects of the project, including electrical work.
FOCUSED ON SAFETY
At Modus we take an uncompromising approach to work health and safety. ISNetWorld (A–Grade) and CM3 accredited, Modus satisfies even the most stringent WHS industry standards.
And our commitment to WHS doesn't stop at the office door. Modus maintains a strict focus on quality and safety for every site we attend. A fully audited Quality Management Plan ensures that anyone connected to a Modus-managed site can expect the safest working conditions. We are proud to consistently lead the industry in our WHS credentials.
A COMMITTED TEAM
Our people are known for their drive and passion, their speed and responsiveness, and their can-do attitude. We don’t just make things happen: we make them happen when you need it, how you need it, and with an outstanding level of workmanship.
Offices: Sydney, NSW 2229, AU · PO Box 1126, Cronulla, NSW 2230, AU · Unit 16, 25 Cook Road, Mitcham, VIC 3132, AU · Unit 2, 3/8 Navigator Place, Hendra, QLD 4011, AU · PO Box 10043, Adelaide BC, SA 5000, AU
How many Logistics jobs are open in Adelaide, Australia right now?
There are currently 194 open logistics positions in Adelaide, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Adelaide, Australia?
Companies currently hiring include CMV Group, George Weston Foods, JB Hi-Fi, Downer, Fortiline Waterworks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Adelaide, Australia?
Yes — 14 of the 194 open logistics positions offer remote or hybrid work (0 remote, 14 hybrid).
How do I apply for Logistics jobs in Adelaide, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.