Customer and Sales Support Specialist (Rural Products)
Toowoomba, Queensland, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Wollongong City Council, New South Wales, Australia · On-site
Entry level
Job Description A BlueScope Cadetship lets you study while gaining real experience at our Port Kembla Steelworks. The work here supports the materials and products used in homes, hospitals, bridges, stadiums, renewable i…
Wollongong City Council, New South Wales, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Wollongong City Council, New South Wales, Australia · On-site
Entry level
Job Description A BlueScope Cadetship lets you study while gaining real experience at our Port Kembla Steelworks. The work here supports the materials and products used in homes, hospitals, bridges, stadiums, renewable i…
Wollongong City Council, New South Wales, Australia · On-site
Senior
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Leadership, Team Management, Continuous Improvement, Coaching, Mentoring
O'Sullivan Beach, South Australia, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Wollongong City Council, New South Wales, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Mechanical Fitting, Preventative Maintenance, Corrective Maintenance, Fault Finding, SAP
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Wollongong City Council, New South Wales, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Electrical Repairs, Mechanical Motor Repairs, Fault Finding, Planned Maintenance, AC/DC Motor Equipment
Wollongong City Council, New South Wales, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Electrical Repairs, Mechanical Motor Repairs, Fault Finding, Planned Maintenance, AC/DC Motor Equipment
Novar Gardens, South Australia, Australia · On-site
Mid level
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Purlin Mill Operation, Roll Forming Machinery, Forklift Operation, Teamwork, Communication Skills
Job Description Our Fielders business is looking for a Customer Service Representative / Storeperson to join the TEAM based in Port Noarlunga. With a proud history starting in Adelaide, today Fielders manufactures and ma…
Job Description Our Lysaght business is looking for a Customer Service Representative to join the Customer Service team based in Lyndhurst Victoria. Made in Australia since 1921, Lysaght manufactures and markets steel bu…
Skills: Customer Service, Communication, Problem Solving, Relationship Management, Time Management
Wollongong City Council, New South Wales, Australia · On-site
Senior
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Construction Safety, HSE Governance, Incident Investigation, Site Auditing, Safety Inspections
Wollongong City Council, New South Wales, Australia · On-site
Senior
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Construction Safety, HSE Governance, Incident Investigation, Site Auditing, Safety Inspections
Wollongong City Council, New South Wales, Australia · On-site
Senior
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Construction Safety, HSE Governance, Incident Investigation, Site Auditing, Safety Inspections
Job Description Our Lysaght business is looking for a Customer Service Representative to join the Customer Service team based in Lyndhurst Victoria. Made in Australia since 1921, Lysaght manufactures and markets steel bu…
Skills: Customer Service, Communication, Problem Solving, Relationship Management, Time Management
Wollongong City Council, New South Wales, Australia · On-site
Senior
Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovat…
Skills: Construction Safety, HSE Governance, Incident Investigation, Site Auditing, Safety Inspections
Customer and Sales Support Specialist (Rural Products)
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Full-time
Employment Assistance Program, Employee Real Deals, Ongoing Learning And Training, Work-life Flexibility (B-flex Program)
Posted 4h ago
~40 hrs/week
Responsibilities
The specialist will manage customer inquiries, quotes, and sales opportunities via phone and email to grow business relationships. Additionally, they will assist with stock control and the presentation of the retail space.
Requirements
Candidates should have experience in a customer service or sales environment with strong communication skills and attention to detail. Basic proficiency in Microsoft Office and a proactive approach to relationship building are required.
Full job description
Job Description
BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
Metalcorp is looking for a Customer and Sales Support Specialist (Rural Products)(the position internally is known as Customer Service Officer)to join the Sales Team,based in Toowoomba. Metalcorp is a steel and aluminium distributor also specialising in rural products. It is the rural brand for the land with branches in regional locations and is trusted by customers for the quality of its products and the service of its people. The tailored product range includes specialised livestock handling equipment, building materials, structural and tubular steel, fencing, roofing, aluminium and more.
As a Customer Service Officer, you will be one of the faces of Metalcorp for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries.
You will have access to various health and well-being initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training.
What Will You Do?
As part of our sales team, you will:
interact with our customers over the phone and email managing quotes and queries
follow-up on quotations and inquiries converting these into sales opportunities
nurture and grow business relationships with customers
continuously look at new ways of improving the customer experience
assist with stock control and presentation of the retail space
More About You
With a strong customer focus and willingness to grow and develop yourself in the role you will bring:
experience working in a customer service/sales environment
high attention to detail and ability to complete multiple tasks simultaneously
excellent communication and interpersonal skills
confidence to resolve issues effectively and efficiently
a proactive approach in building constructive and effective relationships
basic knowledge with Microsoft office and a willingness to undergo relevant training
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:
Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.
At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
Bring your energy and make your mark, as, together, we drive Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
With over 16,500 people across 15 countries, BlueScope is a leading international supplier of steel products and solutions for building and construction markets. Australia’s largest manufacturer, BlueScope’s portfolio of brands includes COLORBOND®, ZINCALUME® and TRUECORE® steels and the LYSAGHT® range of building products.
Steel plays a critical role in sustainable development. To BlueScope, sustainability means developing, manufacturing and selling steel products and solutions in a way that provides for a sustainable future, with a focus on continuous improvement, adopting new operating methods and anticipating new products for the future.
BlueScope’s long-term growth is underscored by the sustainability of steel and the critical role it will play in supporting a sustainable society. We take a life-cycle approach, looking at the impact of a product over its entire life and focusing on the four principles of a circular economy: reduce, reuse, remanufacture and recycle.
Our steel products and services ensure that we contribute to the opportunities and challenges of society’s move to a lower-carbon economy. To deliver long-lasting value and meet the expectations of all of our stakeholders, our business must transform on all fronts. Read BlueScope's latest Sustainability Report at bluescope.com/sustainable-steel.
Interested in an exciting career at one of Australia’s most reputable companies with a track record of making things happen? Learn more at bluescope.com and watch regular video stories here on LinkedIn—produced in-house with our people around the world.
Offices: 120 Collins Street, Melbourne, Victoria 3000, AU · 76 Lysaght St, Brisbane, QLD 4110, AU
With over 16,500 people across 15 countries, BlueScope is a leading international supplier of steel products and solutions for building and construction markets. Australia’s largest manufacturer, BlueScope’s portfolio of brands includes COLORBOND®, ZINCALUME® and TRUECORE® steels and the LYSAGHT® range of building products.
Steel plays a critical role in sustainable development. To BlueScope, sustainability means developing, manufacturing and selling steel products and solutions in a way that provides for a sustainable future, with a focus on continuous improvement, adopting new operating methods and anticipating new products for the future.
BlueScope’s long-term growth is underscored by the sustainability of steel and the critical role it will play in supporting a sustainable society. We take a life-cycle approach, looking at the impact of a product over its entire life and focusing on the four principles of a circular economy: reduce, reuse, remanufacture and recycle.
Our steel products and services ensure that we contribute to the opportunities and challenges of society’s move to a lower-carbon economy. To deliver long-lasting value and meet the expectations of all of our stakeholders, our business must transform on all fronts. Read BlueScope's latest Sustainability Report at bluescope.com/sustainable-steel.
Interested in an exciting career at one of Australia’s most reputable companies with a track record of making things happen? Learn more at bluescope.com and watch regular video stories here on LinkedIn—produced in-house with our people around the world.
Offices: 120 Collins Street, Melbourne, Victoria 3000, AU · 76 Lysaght St, Brisbane, QLD 4110, AU