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About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
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About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, Office Setup, Facility Maintenance, Inventory Management, Microsoft Outlook
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, Office Setup, Facility Maintenance, Inventory Management, Microsoft Outlook
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, Office Setup, Facility Maintenance, Inventory Management, Microsoft Outlook
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, Office Setup, Facility Maintenance, Inventory Management, Microsoft Outlook
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, 401(k), Educational Support
Posted 52d ago
~40 hrs/week
Responsibilities
The specialist manages the e-commerce post-purchase lifecycle by collaborating with 3PL warehouses to ensure fulfillment, shipping, and returns SLAs are met. They are responsible for analyzing carrier costs, managing inventory reporting, and resolving operational issues to improve the customer experience.
Requirements
A bachelor's degree in business, logistics, or a related field is required along with 2-3 years of analytical experience. Proficiency in Microsoft Excel, specifically with complex formulas and large datasets, is essential.
Full job description
At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation, and customer service is legendary.
We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?
Jockey is seeking a Direct to Consumer Operations and Fulfillment Analyst to join our E-Commerce team!
JOB SUMMARY
The DTC Operations & Fulfillment Analyst will work collaboratively with both internal teams and our 3PL warehouse to ensure excellent service and accurate processes are being upheld across the entire ecommerce post-purchase lifecycle, including fulfillment, shipping, delivery and returns. The analyst will ensure our internal and partner SLAs are being met, including marketplace and carrier performance, order processing, cycle counting, and reverse logistics operations. This role will be responsible for identifying operational issues, alerting management, and supporting effective solutions to improve efficiency, scalability, and the overall customer experience.
JOB EXPECTATIONS
Develop and manage 3PL scorecards and invoices, identifying trends and reporting findings to management.
Analyze carrier invoices and propose solutions and projects that eliminate assessorial fees and reduce costs.
Manage the flow of outbound orders for eCommerce storefronts and verify that consumer SLAs are met.
Facilitating communication between internal and external teams, ensuring that SLAs are being met for all North American marketplaces, including Amazon
Develop and manage reliable inventory control reporting processes that include cycle counting, adjustments, inventory reconciliations and donations.
Partner cross-functionally with planning teams and 3PL partners to manage and execute ongoing operational initiatives, including re-ops, kitting programs, and other continuous process improvement projects
Analyze consumer feedback and report trends within fulfillment and shipping to management
Partner with consumer relations and warehouses to resolve order issues and customer service issues.
Support consumer returns processes, including warehouse performance and internal reporting maintenance and validation.
Process credit card and return settlement errors.
Gather and manage carrier and product expenses for PR orders
Track carrier time in transit from shipment to delivery on an ongoing basis, managing large data sets, and reporting findings
MINIMUM QUALIFICATIONS
Bachelor’s degree required with preferred area of study in business, logistics, supply chain, operations or the equivalent.
2-3 years of analytical on the job experience
Proficiency in Microsoft Excel required, including complex formulas, pivot tables, look-ups, data analysis, and managing large datasets; working knowledge of Microsoft Office applications (Word, Outlook) also required.
Excellent organizational, problem solving, analysis, detail orientation, multi-tasking, and time management skills.
Excellent interpersonal and communications skills.
High degree of self-motivation and initiative.
Ability to work both independently and in a team environment.
Must be open to either working onsite at Jockey's corporate office (Kenosha, WI) or offsite remote in Midwest Region.
Must be willing to travel occasionally.
PREFERRED
Preferred area of study in business, logistics, supply chain, operations or the equivalent.
In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), educational support, paid Volunteerism program, fitness club discounts, onsite health & wellness programs, generous employee discounts, a business casual work environment, a challenging work environment and exciting career growth opportunities!
Celebrating 150 years of crafting comfort. #MyJockey
Industry
Retail
Company size
1,001-5,000 employees
Founded
1876
Headquarters
Kenosha, WI
LinkedIn followers
40,477
At Jockey, caring and providing comfort is our responsibility. It drives everything we do. It drives us to listen, innovate and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly.
It's been our motivation since 1876 when our company was founded as a sock company by a retired minister to serve the community. Not because manufacturing socks was a glamorous endeavor, but because Reverend Samuel T. Cooper simply believed the feet of hardworking people deserved better. He vowed to make a difference, and he did.
For nearly 150 years, our third-generation, family-owned company is still driven to do things better.
Today, Jockey products are sold in more than 140 countries. Our heritage of quality, craftsmanship, and care influences everything we touch — from the fabric of each garment to the lives in communities around the globe. We provide comfort and care because it’s our responsibility. It’s in the fabric of who we are. To experience the quality and craftsmanship, visit Jockey.com.
Offices: 2300 60th Street, Kenosha, WI 53140, US · 264 Nolley Road, Cooleemee, NC 27014, US · No. 17 Kai Cheung Road, Unit 1803, 18/F, The Bay Hub, Kowloon Bay, HK 00000, HK · 501 7th Avenue, Suite 220, New York, NY 10018, US · Vogtshalde 5, Balingen, Baden-Württemberg 72336, DE
WI basedApparelRetailIntimatesUnderwearShapewearand WRAPLifestyleLeisureE-Commerce
Based on 625 listings with disclosed salaries, most logistics jobs in Wisconsin pay between $59k–$128k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Wisconsin right now?
There are currently 8,085 open logistics positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Wisconsin?
Companies currently hiring include Domino's, O'Reilly Auto Parts, Dollar Tree Stores, Uline, WM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Wisconsin?
Yes — 284 of the 8085 open logistics positions offer remote or hybrid work (50 remote, 234 hybrid).
How do I apply for Logistics jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.