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Jobs at Wysocki Family Farms (Now Hiring) — 6 open

Wysocki Family Farms logoWysocki Family Farms

Customer Service Representative

Bancroft, Wisconsin, United States · On-site

Mid level

Position Summary The Customer Service Representative serves as a key member of the Sales team, supporting customer satisfaction through accurate order management, invoicing, customer communication, and data administratio…

Skills: Order Management, Invoicing, Customer Communication, Data Administration, Microsoft Office

Wysocki Family Farms logoWysocki Family Farms

Farmer

Plainfield, Wisconsin, United States · On-site

Mid level

Position Summary The Farmer ensures the delivery of safe, high-quality crops that meet customer requirements by assisting other members of the farm team in planting, growing, harvesting and shipping crops grown by WPF. T…

Skills: Crop Production, Watering Practices, Chemical Application, Heavy Vehicle Operation, Seed Preparation

Wysocki Family Farms logoWysocki Family Farms

Production Supervisor

Bancroft, Wisconsin, United States · On-site

Senior

Position Summary The 2nd Shift Production Supervisor is accountable for leading and coordinating daily packaging operations to ensure safe, efficient, and high-quality processing of potatoes with on-time delivery. Day-to…

Skills: Production Supervision, Team Leadership, Staffing Scheduling, Quality Control, Process Improvement

Wysocki Family Farms logoWysocki Family Farms

Director, Plant Operations

Bancroft, Wisconsin, United States · On-site

Senior

Position Summary The Director, Plant Operations is responsible for leading all aspects of plant operations (Paragon Plant & Chip Plant) to ensure the efficient production of high-quality washed and packaged potato produc…

Skills: Plant Operations, Production Planning, Operational Excellence, Financial Acumen, Talent Development

Wysocki Family Farms logoWysocki Family Farms

Temporary Harvest Truck Driver - Bulk Truck and Semi-Truck

Plainfield, Wisconsin, United States · On-site

Entry level

Temporary Bulk Truck Driver – Sept 15 - Oct 15 Are you ready to play a vital role in Wisconsin’s harvest season? Wysocki Family Farms is seeking reliable Seasonal Harvest Drivers to join our team and help mov…

Skills: Bulk Truck Operation, Semi-Truck Driving, Vehicle Inspection, Basic Maintenance, Tarp Securement

Wysocki Family Farms logoWysocki Family Farms

Farm Logistics Associate

Plainfield, Wisconsin, United States · On-site

Entry level

The Logistics Associate, reporting to the Logistics Manager, is a versatile team member responsible for supporting the efficient operation of Wysocki Family Farms. This position provides operational support through a var…

Skills: Equipment Operation, Semi-truck Driving, Crop Production, Agricultural Maintenance, Logistics Support

Wysocki Family Farms logo

Customer Service Representative

Wysocki Family Farms

Bancroft, Wisconsin, United States • On-site

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Mid level

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  • Full-time
  • associate degree
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role manages the end-to-end customer order process, from entry and procurement to delivery and invoicing. It also involves coordinating between plant managers and customers to ensure operational excellence and financial risk mitigation.

Requirements

Candidates need a post-secondary degree or equivalent experience and at least two years of experience in customer service or sales. Proficiency in Microsoft Office and the ability to work in both office and agricultural environments are required.

Full job description

Position Summary

The Customer Service Representative serves as a key member of the Sales team, supporting customer satisfaction through accurate order management, invoicing, customer communication, and data administration. Reporting to the Co-CEO, Commercial who also serves as the Director of Sales, this role works closely with Account Managers and internal departments to ensure a seamless customer experience from order entry through delivery and invoicing. The Customer Service Representative plays a critical role in helping the organization deliver exceptional service, build strong customer relationships, and achieve business objectives through operational excellence and attention to detail.

 

Qualifications

  • Post-secondary degree or equivalent combination of training and experience
  • Two years of experience in customer service or sales career field
  • Microsoft Office Skills

Accountabilities

  • Fulfills customer orders or upsells to increase annual sales revenue. This work includes receiving orders from various modes of communication, entering orders in the system, sourcing and procuring potato supply inventory to fulfill customer order quality and quantity specifications. Also serves as a liaison with plant managers and customers (examples: McCain/Frito Lay/Grimmway Produce Group) to ensure Wysocki operations can effectively fulfill the orders.
  • Monitors/tracks customer orders from origination to customer receipt and creates plans for corrective action when bottlenecks are identified, which prevent quality on-time delivery. Works closely with Director of Sales when changes are needed in other operational areas. Includes monitoring product quality data, potato inventory management, estimating time of carrier arrival, verifying loads are packed and shipped within contract requirements and elevating any concerns to appropriate stakeholders with a sense of urgency. 
  • Communicates accurately and timely with all customer stakeholders in written and verbal formats, with a strong emphasis to active listening to draw questions and learn facts pertaining to customers and the Wysocki organization. Stakeholders include but are not limited to sales team, customers, potato growers, internal quality and storage and plant operations. 
  • Mitigates risk for financials by continually reviewing accounts receivable and grower-returns. Includes report generation, researching and working with accounting staff to understand customer payable procedures, and works to resolve payment delays.
  • Prepares and distributes reports or other data needed pertaining to sales and customer accounts to meet target dates of request.
  • Maintains acceptable organization of work records to enable coworkers to serve as back up for all work duties.
  • Performs other duties as assigned to support departmental and company goals, adapting to business needs with flexibility and teamwork.
  • Demonstrates Wysocki Family Farms Core Values through everyday actions, communication, and decision-making to foster a respectful, collaborative, and high-performing workplace.

 

Physical Activities/Demands: This position is approximately 75% sedentary, involving executing typical office related tasks (computer work, communication, analyzing data, etc.). The remaining balance of this position, approximately 25% requires working in/around indoor and outdoor manufacturing and agricultural environments. This position requires the ability to occasionally: ascend/descend various types of ladders, stairs and equipment; move oneself into different positions in various environments for observation of activity (sometimes tight and confined); bend, stoop, squat and kneel; reach for and lift objects to shoulder level up to 25 pounds; walk distances on firm, uneven and soft terrain; drive a vehicle. This position requires the ability to constantly: communicate with others via voice, listening and response; read and write to receive instruction, document work and heed safety warnings; repeat motions with the wrists, hands and fingers; visually inspect work in near/distant scenarios; sit for extended periods. 

 

Environmental Conditions: Physical activities may be performed in both indoor (office/shop/production areas) and outdoor environments (fields/storage areas) which could include…low and high temperatures; precipitation and wind; noisy environments; potential exposure to chemicals/pesticides; dusty or poorly ventilated environments; darkness/low light. 

Wysocki Family Farms is an EEO Employer. 

Related keywords

Order EntrySupply ChainPotato SupplyAgricultural OperationsCustomer SatisfactionFinancial RiskLogisticsAccount ReceivablesManufacturing EnvironmentOperational Excellence

About Wysocki Family Farms

LinkedInVisit site

A 4th generation, family-owned farm growing high-quality Wisconsin potatoes for seed, fresh, processing, & chip markets.

Industry
Farming
Company size
201-500 employees
Founded
1953
Headquarters
Bancroft, WI
LinkedIn followers
4,120

Wysocki Family Farms is a fourth-generation, family-owned agricultural operation with more than 70 years of experience growing fresh produce in Wisconsin. Our organization includes Eagle River Seed Farm, Wysocki Produce Farm, and Paragon Potato Packing, allowing us to manage the full lifecycle of potato production across 27,000 acres. We grow potatoes for seed, fresh, processing, and chip markets, using advanced practices and a commitment to regenerative agriculture to deliver consistent, high-quality products nationwide. Our success is driven by our people. We offer career opportunities across agriculture, operations, agronomy, mechanics, maintenance, business functions, and more. We are committed to safety, integrity, teamwork, dedication, and excellence in everything we do. We believe in the legacy of family farms and our role in feeding the world.

Offices: 8550 Central Sands Road, Bancroft, WI 54921, US

PotatoesFood ProductionFarmingand AgricultureFarmers MarketFarmingFood DeliveryAgricultureSupply Chain ManagementFood and Beverage
View all jobs at Wysocki Family Farms

About Wysocki Family Farms

LinkedInVisit site

A 4th generation, family-owned farm growing high-quality Wisconsin potatoes for seed, fresh, processing, & chip markets.

Industry
Farming
Company size
201-500 employees
Founded
1953
Headquarters
Bancroft, WI
LinkedIn followers
4,120

Wysocki Family Farms is a fourth-generation, family-owned agricultural operation with more than 70 years of experience growing fresh produce in Wisconsin. Our organization includes Eagle River Seed Farm, Wysocki Produce Farm, and Paragon Potato Packing, allowing us to manage the full lifecycle of potato production across 27,000 acres. We grow potatoes for seed, fresh, processing, and chip markets, using advanced practices and a commitment to regenerative agriculture to deliver consistent, high-quality products nationwide. Our success is driven by our people. We offer career opportunities across agriculture, operations, agronomy, mechanics, maintenance, business functions, and more. We are committed to safety, integrity, teamwork, dedication, and excellence in everything we do. We believe in the legacy of family farms and our role in feeding the world.

Offices: 8550 Central Sands Road, Bancroft, WI 54921, US

PotatoesFood ProductionFarmingand AgricultureFarmers MarketFarmingFood DeliveryAgricultureSupply Chain ManagementFood and Beverage
View all jobs at Wysocki Family Farms

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