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Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Relations, Check-in Procedures, Account Settlement, Up-selling, Problem Solving
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Part-time
Employee Benefit Card, Discounted Rates In Accor Worldwide, Learning Programs Through Academies, Career Development Opportunities, Corporate Social Responsibility Activities
Posted 35d ago
~40 hrs/week
Responsibilities
Responsible for providing high-standard waiter service, taking orders via POS, and maintaining clean dining areas. The role also includes managing room service requests and maximizing sales through product knowledge.
Requirements
Candidates must provide professional and friendly service to guests while maintaining a positive problem-solving approach. Ability to promote hotel facilities and services is required.
Full job description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart, Join us and become a Heartist®.
Job Description
Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). Provides a high standard of service both in terms of welcome and waiter service.
Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
Take orders and send them to kitchen staff through the POS system.
Deliver orders promptly to the kitchen production area.
Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
Keep tables and service areas clean and tidy as per procedure manual.
Maintain hygienic food service techniques during service.
Take responsibility for your designated section and station.
When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Any other reasonable request as required by your Supervisor or Hotel Management.
Qualifications
Provide efficient, friendly and professional service to all guests, making all guests experience positive.
Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
Actively sell and promote, hotel facilities and services
Additional Information
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job-Category: Food & Beverage
Job Type: Permanent
Job Schedule: Part-Time
Related keywords
Food & BeverageHospitalityPOS SystemSuggestive SellingRoom ServiceGuest RelationsFood HygieneAccorHeartistDining Room Service
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Hospitality jobs are open in Sheffield, United Kingdom right now?
There are currently 94 open hospitality positions in Sheffield, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Sheffield, United Kingdom?
Companies currently hiring include Greene King Brewery, Elior, Sweet Carolina's Travel, Whitbread, Legends Global (Europe), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Sheffield, United Kingdom?
Yes — 9 of the 94 open hospitality positions offer remote or hybrid work (7 remote, 2 hybrid).
How do I apply for Hospitality jobs in Sheffield, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.