Queenstown, Otago, New Zealand · On-site
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glo…
Skills: Customer Service, Interpersonal Skills, Written Communication, Verbal Communication, Computer Literacy
Queenstown, Otago, New Zealand · On-site
At thl, we’re all about creating unforgettable journeys. As one of the world’s leading providers of recreational vehicles, our team helps guests get on the road safely, smoothly, and ready for adventure. As t…
Skills: Vehicle Presentation, Attention To Detail, Time Management, Teamwork, Health And Safety Compliance
Queenstown, Otago, New Zealand · On-site
At thl, we’re all about creating unforgettable journeys. As one of the world’s leading providers of recreational vehicles, our team helps guests get on the road safely, smoothly, and ready for adventure. As t…
Skills: Vehicle Presentation, Attention To Detail, Time Management, Teamwork, Health And Safety Compliance
Queenstown, Otago, New Zealand · On-site
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glo…
Skills: Customer Service, Interpersonal Skills, Written Communication, Verbal Communication, Computer Literacy
Queenstown, Otago, New Zealand · On-site
Company Description YOUR PURPOSE Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainabi…
Skills: Opera PMS, Accor ResWeb, Accor DataWeb, Upselling, Reservation Management
Queenstown, Otago, New Zealand · On-site
Company Description Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiati…
Skills: Digital Marketing, Social Media Management, SEO, SEM, Content Creation
Queenstown, Otago, New Zealand · On-site
Tourism Holdings Limited (thl) is New Zealand's top tourism company and the world's largest provider of recreational vehicles. Joining thl gives you the chance to jumpstart your career in NZ's vibrant tourism industry. O…
Skills: Vehicle Servicing, Mechanical Diagnosis, Electrical Fault Diagnosis, Component Repair, Scan Tool Operation
Queenstown, Otago, New Zealand · On-site
About us: At Tourism Holdings Limited (thl), we're all about creating unforgettable journeys. As New Zealand's premium tourism company, we proudly operate iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves, …
Skills: Customer Service, Sales, Merchandising, Inventory Management, Point Of Sale (POS)
Queenstown, Otago, New Zealand · On-site
About us: At Tourism Holdings Limited (thl), we're all about creating unforgettable journeys. As New Zealand's premium tourism company, we proudly operate iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves, …
Skills: Customer Service, Sales, Merchandising, Inventory Management, Cash Handling
Queenstown, Otago, New Zealand · On-site
Tourism Holdings Limited (thl) is New Zealand's top tourism company and the world's largest provider of recreational vehicles. Joining thl gives you the chance to jumpstart your career in NZ's vibrant tourism industry. O…
Skills: Vehicle Servicing, Mechanical Diagnosis, Electrical Fault Diagnosis, Component Repair, Scan Tool Operation
Queenstown, Otago, New Zealand · On-site
About us: At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, W…
Skills: RV Repair, Automotive Mechanics, Vehicle Inspection, Mechanical Repairs, Pre-hire Checks
Queenstown, Otago, New Zealand · On-site
At thl, we’re all about creating unforgettable journeys. As one of the world’s leading providers of recreational vehicles, our team helps guests get on the road safely, smoothly, and ready for adventure. As t…
Skills: Vehicle Presentation, Detailing, Time Management, Attention To Detail, Teamwork
Queenstown, Otago, New Zealand · On-site
At thl, we’re all about creating unforgettable journeys. As one of the world’s leading providers of recreational vehicles, our team helps guests get on the road safely, smoothly, and ready for adventure. As t…
Skills: Vehicle Presentation, Detailing, Time Management, Attention To Detail, Teamwork
Queenstown, Otago, New Zealand · On-site
About us: At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, W…
Skills: RV Repair, Automotive Mechanics, Vehicle Inspection, Mechanical Repairs, Pre-hire Checks
Queenstown, Otago, New Zealand · Remote OK
Senior Web Engineer (React / Next.js) Queenstown HQ or Auckland Remote (NZ) At First Table, we’re changing how people discover and book restaurants. Millions of diners use our platform to find great restaurants across Ne…
Skills: React, Next.js, TypeScript, Tailwind CSS, GraphQL
Queenstown, Otago, New Zealand · On-site
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glo…
Skills: Customer Service, Interpersonal Skills, Written Communication, Verbal Communication, Computer Literacy
Queenstown, Otago, New Zealand · On-site
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glo…
Skills: Customer Service, Interpersonal Skills, Written Communication, Verbal Communication, Computer Literacy
Queenstown, Otago, New Zealand · On-site
Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mounta…
Skills: Cleaning, Attention To Detail, Time Management, Communication, Team Collaboration
Queenstown, Otago, New Zealand · On-site
Company Description Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in pri…
Skills: Supervisory Experience, Team Leadership, Interpersonal Communication, Priority Management, Multicultural Team Collaboration
Queenstown, Otago, New Zealand · On-site
$30/hr–$33/hr
About EVT LyLo Queenstown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of…
Skills: Venue Management, Guest Experience, Event Planning, Hospitality Leadership, Cost Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Guest Experience Host manages vehicle collections and returns while providing travel advice and driving instructions to customers. They are responsible for completing rental paperwork accurately and ensuring high service standards are maintained at the branch.
Candidates should possess strong communication skills, a positive attitude, and the ability to work a rotating roster including weekends. Previous customer service experience and a full driver's license are highly advantageous.
At thl, we're not just about travel; we're all about creating unforgettable journeys. As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally, with a presence in New Zealand, Australia, and the United States. Our impressive array includes renowned names like Maui, Britz, Apollo, Mighty, Cheapa Campa, Hippie, El Monte RV, Road Bear, and Just Go.
Are you passionate about delivering outstanding customer experiences and helping travellers start and finish their New Zealand adventures with confidence? We’re looking for a friendly, organised and customer-focused Guest Experience Host to join our NZ Rentals Operations team, based in Queenstown on a casual basis to help over our busy peak season.
As a Guest Experience Host, you’ll be the welcoming face of our branch, supporting customers through vehicle collections and returns, sharing helpful travel and driving advice, and ensuring every interaction reflects the high service standards of thl.
About the role:
Reporting to the Branch Manager or Local Host Team Leader, you’ll play an important part in creating memorable customer experiences while supporting the smooth day-to-day operation of the branch.
What you’ll be doing:
About you:
You’ll bring a positive attitude, strong communication skills and a genuine passion for helping people. You’ll enjoy working in a busy team environment and be comfortable juggling multiple priorities while keeping customers at the centre of everything you do.
To be successful in this role, you’ll ideally have:
Why join us?
At thl, you’ll be part of a team that helps customers experience the best of New Zealand. This is a great opportunity to build your customer service, tourism and operations experience in a fast-paced and supportive environment.
Apply now
If you’re ready to be part of a team that delivers memorable customer experiences and supports travellers on their journey, we’d love to hear from you.
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
https://www.thlonline.com/privacy
Experience Canada at your own pace in a custom made CanaDream RV
CanaDream, is part of the global Tourism Holdings Limited (thl) family which is a market leader in the RV Rental, Retail, Manufacturing & Tourism business. CanaDream is one of the largest Recreational Vehicle ("RV") Rental Companies in Canada, catering to the needs of both an international and domestic clientele who want to realize their dream of experiencing, up-close and personal, Canada's vast unspoiled natural landscape and its magnificent Natural Park system in the comfort of a motorhome or the economy and convenience of a "Camper". CanaDream has a fleet of over 1,500 units that are offered to its clients from 7 gateway cities across Canada. Current rental locations offer exposure to an incredible variety of natural experiences and include Vancouver, British Columbia; Calgary and Edmonton, Alberta; Toronto, Ontario; Montreal, Quebec; Halifax, Nova Scotia and Whitehorse, Yukon.
Offices: 292154 Crosspointe Dr, Rocky View County, Alberta T4A 0V2, CA · 33 West Drive, Brampton, Ontario l6T 4A1, CA · 196 Park Road, Elmsdale, Nova Scotia B2S 0G2, CA · 17 Burns Road, Whitehorse, Yukon Y1A 4Z3, CA · Suite 101, 14569 Boulevard Cure-Labelle, Saint-Janvier, Quebec J7J 1M2, CA
There are currently 92 open hospitality positions in Queenstown, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, CanaDream, EVT - Entertainment | Ventures | Travel, Minor Hotels, Hilton, among others. Browse the listings above to see every active employer.
Yes — 3 of the 92 open hospitality positions offer remote or hybrid work (3 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
