Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY 私たちの役割は、単にチェックインやチェックアウトを行うことではありません。ゲスト一人ひとりに心に残る特別な滞在体験を提供することです。 ゲスト・エクスペリエンス・エキスパートは、滞在のあらゆる場面でゲストをサポートし、期待を超えるサービスを提供します。 オペレーション業務からゲスト対応、地域情報のご案内まで、すべてのやり取りを「思い出に残る体験」へと変えていくことがこの職種の使命です。 Our jobs…
Skills: Guest Relations, Customer Service, Communication, Operational Support, Problem Solving
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contract…
Skills: Office Administration, Sales Support, Customer Service, Document Preparation, Revenue Maximization
Minato-ku, Tokyo, Japan · Hybrid
法人向けの「ビジネス・カード」の問い合わせ対応などを行なうカスタマー・ケア・プロフェッショナルの募集です。コマーシャル・サービシング・ネットワークのチームメンバーとして、そしてアメリカン・エキスプレスの「声」として、インバウンドコールにおいてカードをご利用いただいている経営者・個人事業主やエグゼクティブ、会社員の方々等とのリレーションシップ・ケアを実践する中心的な役割を担っています。 We back you with benefits …
Skills: Customer Service, Typing Skills, PC Operation, Hospitality, Relationship Care
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dini…
Skills: Guest Relations, Reception Management, Professional Communication, Table Setting, Telephone Etiquette
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Guest Service, Table Setting, Menu Management, Communication, Cleaning
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call …
Skills: Japanese Language, Guest Relations, Telephone Etiquette, Switchboard Operation, Customer Service
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest rel…
Skills: Guest Relations, Team Leadership, Conflict Resolution, Hospitality Management, Payroll Administration
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.…
Skills: Massage Therapy, Body Treatments, Guest Relations, Retail Sales, Sterilization
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservati…
Skills: Scheduling Software, Customer Service, Cash Handling, Payment Processing, Guest Relations
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
JOB SUMMARY Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining more than one building, grounds and physical plant with particular attention towards safety, securi…
Skills: Property Maintenance, Budget Management, HVAC-R, Electrical Systems, Plumbing
Marriott International Hotels, Inc.Minato-ku, Tokyo, Japan · On-site
JOB SUMMARY Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide …
Skills: Concierge Management, Guest Services, Japanese Language, Team Leadership, Customer Relationship Management
Marriott International Hotels, Inc.
Minato-ku, Tokyo, Japan • On-site
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The Guest Experience Expert is responsible for providing exceptional service to guests throughout their stay, including check-in, check-out, and addressing guest requests. They must also maintain operational standards, ensure a safe work environment, and uphold the company's quality and professional standards.
The candidate must possess a high school diploma or G.E.D. equivalent. No prior work experience or supervisory experience is required for this position.
私たちの役割は、単にチェックインやチェックアウトを行うことではありません。ゲスト一人ひとりに心に残る特別な滞在体験を提供することです。
ゲスト・エクスペリエンス・エキスパートは、滞在のあらゆる場面でゲストをサポートし、期待を超えるサービスを提供します。
オペレーション業務からゲスト対応、地域情報のご案内まで、すべてのやり取りを「思い出に残る体験」へと変えていくことがこの職種の使命です。
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
このポジションでは、安全で快適な職場環境づくり、会社のポリシーや手順の遵守、機密情報や会社資産の適切な管理、そして高い品質基準の維持が求められます。
また、身だしなみやコミュニケーションを含め、常にプロフェッショナルとしての姿勢を体現することが期待されます。
ゲスト・エクスペリエンス・エキスパートは、館内を移動しながらゲスト対応やオペレーション業務を行うアクティブな職種です。
日々の業務では、物品の運搬や設置などの実務にも携わり、チームの一員として柔軟に対応します。
一つひとつの業務を確実に遂行し、ゲストの期待を超える体験を提供すること。それが、このポジションにおいて最も大切な役割です。
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 11 open hospitality positions in Minato-ku, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., American Express, among others. Browse the listings above to see every active employer.
Yes — 1 of the 11 open hospitality positions offer remote or hybrid work (0 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
