Company Description Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. With us, your personality is valued, your opportunities for growth know no boundari…
Addetto/a cucina America Graffiti - Opportunità a Milano San Siro
Milan, Lombardy, Italy · On-site
$21k–$23k/yr
Entry level
Sede: America Graffiti Milano San Siro Tipologia contrattuale: Contratto a tempo determinato Tipologia oraria: Part-time Inquadramento: 6° - 5° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Turi…
The candidate will be placed in the Front Office department and will learn to perform the following tasks: Welcome and assist guests Support room assignments and check-in/check-out Manage reservations Provide information…
Skills: Communication, Customer service, Teamwork, Front office operations, Reservation management
Marriott International Hotels, Inc.
F&B Outlets Manager - The Westin Palace, Milan
Milan, Lombardy, Italy · On-site
Mid level
JOB SUMMARY Areas of responsibility include Restaurant, Bar and Room Service. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the flo…
Skills: Food and beverage management, Staff supervision, Customer service, Menu planning, Sanitation standards
Marriott International Hotels, Inc.
Front Office Agent - The Westin Palace, Milan
Milan, Lombardy, Italy · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Services, Communication, Operational Support, Problem Solving, Customer Experience
Siamo alla ricerca di un/una Chef de Partie di eccellenza da inserire all’interno della cucina del prestigioso ristorante stellato situato all’interno dell’hotel Casa Baglioni, nel cuore di Milano. Il/la candidato/a idea…
Skills: Fine dining, HACCP compliance, Food safety, Teamwork, Communication
Siamo alla ricerca di un/una Chef de Partie di eccellenza da inserire all’interno della cucina del prestigioso ristorante stellato situato all’interno dell’hotel Casa Baglioni, nel cuore di Milano. Il/la candidato/a idea…
Skills: Fine dining, HACCP, Food safety, Teamwork, Communication
CHEF DE PARTIE In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l’unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sempr…
COMMIS DE PARTIE In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l’unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo sem…
BARTENDER In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte e promuoviamo l’unicità delle nostre destinazioni grazie alla personalità dei nostri collaboratori. Siamo sempre al…
CHEF D’ETAGE In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte e promuoviamo l’unicità delle nostre destinazioni grazie alla personalità dei nostri collaboratori. Siamo sempre…
Skills: In Room Dining, Customer service, Complaint management, Team coordination, Mise en place
CAMERIERE DI SALA In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte, promuoviamo l’unicità delle nostre destinazioni grazie alle personalità dei nostri collaboratori. Siamo se…
Skills: Table service, Mise en place, Customer service, Communication, HACCP compliance
CHEF DE RANG BAR In Rocco Forte Hotels ci guidano valori forti che rispecchiano la cultura della famiglia Forte e promuoviamo l’unicità delle nostre destinazioni grazie alla personalità dei nostri collaboratori. Siamo se…
Skills: Bar service, Customer service, Team coordination, Beverage knowledge, HACCP compliance
Siat Società Italiana Assicurazioni Riassicurazioni p.A. - Gruppo Unipol
Manutentore d'Hotel - Torre Galfa Luxury Apartments UNA ESPERIENZE
Milan, Lombardy, Italy · On-site
$23k–$24k/yr
Mid level
UNA Italiana Hospitality è la più grande catena alberghiera italiana attiva in Italia con 59 hotel, resort e residence distribuiti in 30 destinazioni e sta attualmente ricercando un/una MANUTENTORE D'HOTEL per le struttu…
At Smartbox, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves. As Europe’s leading experience brand, we are entering an exciting new chapter - evolving from a gift …
Skills: People management, Key account management, Sales strategy, Coaching, Leadership
“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our …
Skills: Food Preparation, Kitchen Organization, Health and Safety Compliance, Italian Language, English Language
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Revenue Management, Reservation Management, Opera System, Quality Assurance, Customer Service
Camerieri/e Old Wild West - Opportunità a Milano Duomo
Milan, Lombardy, Italy · On-site
$21k–$23k/yr
Entry level
Sede: Old Wild West Milano Duomo Tipologia contrattuale: Contratto a tempo determinato Tipologia oraria: Part-time Inquadramento: 6° - 5° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Turismo su…
Skills: Customer service, Teamwork, Communication, Flexibility, Time management
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the glo…
Skills: Sales, Account Management, Lead Conversion, Negotiation, Market Launch
IHG Hotels & Resorts
Cluster Account Manager (Asia Pacific) - Six Senses Ibiza | London | Milan | Rome
Milan, Lombardy, Italy · On-site
$47k–$55k/yr
Mid level
As Cluster Account Manager, I will assume full responsibility for the efficient operation of the Sales department to provide exceptional products and services within brand operating standards. My key role is to drive the…
Skills: Account management, Revenue generation, Luxury hotel sales, Strategic planning, Relationship building
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Full-time
Reduced rates on hotel stays, Travel offers, Accor Academy learning platform, Talent development opportunities, Hybrid working model
Posted 7d ago
~40 hrs/week
Responsibilities
The People & Culture Operations Specialist will partner with hotel leadership to implement people strategies and coordinate HR activities across a portfolio of managed and franchised hotels. They will also provide operational support for regional projects and ensure service delivery aligns with Accor standards.
Requirements
Candidates should have previous experience in HR, consulting, or hotel operations, along with strong relationship management and influencing skills. Fluency in both Italian and English is required to effectively support the Mediterranean region.
Full job description
Company Description
Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
At Accor, people are at the heart of everything we do.
As a People & Culture Operations Specialist, reporting to the Senior P&C Operations Business Partner Mediterranean, you will be a trusted partner to a portfolio of managed and franchised hotels. You will work closely with General Managers, hotel teams and ownership representatives to understand their priorities and support their people strategy. You will coordinate the activities included within Accor’s operating model and recommend additional services in areas such as recruitment, talent development and learning. Combining HR expertise, a strong service mindset and commercial awareness, you will build trusted relationships and deliver practical solutions that create lasting value for our hotels and their teams.
What you will do
Manage People & Culture relationships with a portfolio of managed and franchised hotels, partnering with General Managers, hotel People & Culture teams and ownership representatives.
Understand each hotel’s business context and people priorities, acting as a trusted advisor and identifying opportunities for additional support.
Coordinate the People & Culture activities included within Accor’s management and franchise models.
Promote tailored People & Culture services in areas such as recruitment, talent management, learning and development.
Present relevant solutions, define the scope of services and coordinate their delivery with internal experts or external partners.
Advise hotels on key People & Culture processes, tools, annual cycles and Accor standards, while respecting each hotel’s ownership and employer responsibilities.
Monitor service delivery, stakeholder satisfaction and agreed outcomes, using data and feedback to identify risks and opportunities for improvement.
Support regional People & Culture projects, initiatives and events across the Mediterranean region, providing operational coordination and administrative support as required.
Qualifications
What we are looking for
Previous experience in People & Culture, HR consulting, hotel operations or another client-facing advisory role.
Experience working with hotels, multi-site organisations or international stakeholders would be highly valued.
Strong relationship management, consulting and stakeholder influencing skills.
Ability to understand business and people needs and translate them into practical, value-adding solutions.
Commercial awareness and confidence in presenting and promoting People & Culture services.
A proactive, organised and solution-oriented approach, with the ability to manage multiple priorities independently.
Ability to work effectively in a multicultural and fast-paced environment.
Fluency in Italian and English; additional languages would be an advantage.
Additional Information
What's in there for you?
Unique opportunity to develop your career with worldwide hospitality leaders.
Participation in our All Heartists® employee program, offering reduced rates on hotel stays and travel offers.
Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more.
Work in a multinational and collaborative environment.
Hybrid way of working.
Talent development opportunities and access to our Accor Academy learning platform.
Opportunities to grow within the region or internationally across the Accor network.
Participate in ESG initiatives and contribute to our ambition to pioneer responsible hospitality.
Ready to make an impact?
If you're passionate about design, architecture, and creating inspiring hotel experiences, we'd love to hear from you.
Join us and help shape the future of Accor's Economy brands across the Mediterranean & North Africa.
Apply now.
#WeAreHeartists #HospitalityIsAWorkOfHeart
Job-Category: Talent & Culture
Job Type: Permanent
Related keywords
People & CultureHR OperationsHospitalityManaged hotelsFranchised hotelsTalent managementRecruitmentLearning and developmentStakeholder managementBusiness partneringAccor GroupMediterranean regionESG initiativesOperational supportService delivery
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
How many Hospitality jobs are open in Milan, Italy right now?
There are currently 282 open hospitality positions in Milan, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Milan, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Meliá Hotels International, Cigierre Academy, Four Seasons, Radisson Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Milan, Italy?
Yes — 27 of the 282 open hospitality positions offer remote or hybrid work (3 remote, 24 hybrid).
How do I apply for Hospitality jobs in Milan, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.