San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Leadership, Guest services, Front office management, Communication, Problem-solving
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Laundry operations, Team leadership, Inventory management, Quality control, Fabric care
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Guest service, Luggage handling, Hospitality, Parking assistance, Transportation coordination
San Cassiano, Apulia, Italy · On-site
$32k–$35k/yr
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Procurement, Purchasing, Inventory management, Supplier management, Negotiation
San Cassiano, Apulia, Italy · On-site
$28k–$33k/yr
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Income audit, Revenue accounting, Bookkeeping, General ledger, SunSystems
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: IT management, Network administration, Technical support, Vendor management, Strategic planning
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Wine Curation, Cellar Management, Food and Wine Pairing, Luxury Hospitality, Financial Management
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Viticulture, Wine Pairing, Guest Engagement, Inventory Control, Staff Training
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Guest Relations, Front Office Management, Team Leadership, Customer Satisfaction, VIP Management
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Front Office Operations, Guest Relationship Management, Team Leadership, Staff Training, Budgeting
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Preventative Maintenance, Electrical Systems, Home Automation, PLC, Lighting Systems
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Mise-en-place, Food Preparation, HACCP Regulations, Knife Skills, Inventory Management
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Section Management, Culinary Excellence, Team Supervision, Stock Control, HACCP
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Spa Treatments, Guest Relations, Inventory Control, Professional Consultation, Hygiene Standards
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: In-Room Dining, Luxury Hotel Service, Order Management, Mise-en-Place, Quality Control
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Micros, Guest Relations, Communication Skills, Dining Room Procedures, Kitchen Procedures
San Cassiano, Apulia, Italy · On-site
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Skills: Housekeeping, Cleaning Equipment Operation, Deep Cleaning, Attention To Detail, Guest Service
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Housekeeping, Cleaning Equipment Operation, Deep Cleaning, Attention To Detail, Luxury Hospitality
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Laundry Operations, Fabric Care, Stain Removal, Commercial Laundry Equipment, Inventory Control
San Cassiano, Apulia, Italy · On-site
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the pro…
Skills: Customer Service, Food and Beverage Service, Upselling, Communication Skills, Teamwork
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The Guest Services Manager oversees all guest service operations and supervises the front office to ensure a seamless and personalized guest experience. They are responsible for leading the team, managing guest preferences, resolving concerns, and maintaining high service standards in alignment with the Aman brand.
Candidates must have previous leadership experience in a luxury hotel or resort and possess excellent communication and interpersonal skills. Fluency in both English and Italian is essential, along with proficiency in property management systems like Opera Cloud.
Location Overview
Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the property while uniting it with Aman's philosophy.
Under the direct supervision of the Director of Rooms, the Guest Service Manager is responsible for all Guest Services operations and, in absence of Front Office Manager, supervises Front Office operations, ensuring the highest level of guest satisfaction in accordance with the policies, standards and guidelines established by the hotel or the corporate office.
What we look for in this position:
• Previous leadership experience within Guest Services, Front Office, Guest Relations, or Rooms Division in a luxury hotel or resort.
• Passion for creating genuine, memorable guest experiences.
• Excellent leadership, communication, and interpersonal skills.
• Calm and confident under pressure with exceptional problem-solving abilities.
• Outstanding organisational and multitasking skills.
• Strong knowledge of luxury hospitality standards.
• Experience with Opera Cloud or similar Property Management Systems is advantageous.
• Fluency in English and Italian is essential.
Benefits
At Aman Rosa Alpina, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
• Competitive compensation
• Complimentary nights and discounted Food & Beverage and Spa rates across all Aman and Janu properties
• Access to mySanitour+ Alto Adige supplementary healthcare fund
• Professional development and career growth opportunities
• Cornell University partnership with preferential rates for professional development courses
Amangiri is a remote hideaway tucked within the luminous canyons of the American Southwest. Nestled into a protected valley with sweeping views, the resort offers scope for both adrenaline-fuelled adventure and peaceful stillness
Offices: 1 Kayenta Road, Canyon Point, 84741, GB
View all jobs at AmangiriThere are currently 21 open hospitality positions in San Cassiano, Italy listed on Clera. New openings are added daily as companies post roles.
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