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Full-time
high school
Posted 2d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Lead Housekeeper oversees daily night shift operations, ensuring all common areas and amenity buildings are cleaned and sanitized to company standards. This role involves supervising the housekeeping team, conducting quality inspections, and managing inventory and maintenance reporting.
Requirements
Candidates must have a high school diploma and at least one year of experience in housekeeping or a similar role, with prior team leadership experience preferred. Strong communication, organizational, and customer service skills are required, along with the physical ability to perform cleaning tasks and lift up to 50 pounds.
Full job description
Overview
The Lead Housekeeper is responsible for the daily housekeeping operations within sites/facilities, ensuring a high standard of cleanliness and maintenance in all areas.
The Lead Housekeeper provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.
Responsibilities
The Housekeeping Night Shift Lead is responsible for leading the evening housekeeping team to ensure all Solivita amenity buildings and common areas are cleaned, sanitized, and prepared for residents and guests the following day. This position oversees daily operations, conducts quality inspections, provides training and guidance to team members, and responds to emergency cleaning needs while maintaining Solivita's high standards of cleanliness, safety, and customer service.
Supervise and support the night housekeeping team during the shift.
Assign daily work and ensure all scheduled tasks are completed.
Inspect cleaned areas to ensure they meet company cleanliness and safety standards.
Respond to emergency cleaning requests and unexpected situations.
Ensure all restrooms, common areas, fitness centers, pools, and amenity spaces are clean and ready for the next day.
Train and coach new team members on proper cleaning procedures and safety practices.
Monitor attendance, punctuality, and employee performance.
Report maintenance issues, safety hazards, and supply shortages to management.
Maintain inventory of cleaning supplies and equipment; restock as needed.
Ensure all equipment is used safely and stored properly at the end of the shift.
Complete shift reports and communicate important updates to the day management team.
Lock and secure designated areas according to company procedures.
Assist with room setups, special events, and other operational needs as assigned.
Lead by example by maintaining a positive attitude, professionalism, and high-quality work standards.
Ensure all company policies, OSHA guidelines, and safety procedures are followed.
Preferred Qualifications
Previous housekeeping experience, preferably in a lead or supervisory role.
Strong leadership and communication skills.
Ability to work independently with minimal supervision.
Ability to lift up to 50 pounds and perform physical cleaning tasks.
Flexibility to work evenings, weekends, holidays, and respond to urgent situations.
Supervisory Responsibilities
May help supervise 1 or more teammates
Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.
Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High school diploma or equivalency required.
1+ years as a Houskeeper or similar position
Prior experience managing and leading a team
Knowledge and understanding of Material Safety Data Sheet (MSDS) required
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Able to work under tight deadlines and use time effectively based on key priorities.
Effective written and verbal communication skills
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
Skills and Abilities
May operate mechanical and electrical equipment (i.e. vacuum, mops, etc.)
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Excellent organizational skills and attention to detail.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Able to work under tight deadlines and use time effectively based on key priorities.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software.
Communicate, receive, and exchange ideas and information by means of spoken and written.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 40 lbs. following appropriate safety procedures.
Ability to:
work in an upright standing position for long periods of time
crawl in small and tight spaces
work in different environmental working conditions (e.g. heat, cold, wind, rain).
walk and climb stairs
stoop and bend
Extensive use of fingers for typing and visual use of the computer monitor.
Handle, grasp, feel objects and equipment.
Reach with hands and arms.
Ability to quickly and easily navigate property/buildings is required to meet the job functions.
Repeat various motions with wrists, hands and fingers.
Ability to detect auditory and/or visual emergency alarms
May be required to perform work outdoors during all seasons
Ability to climb ladders and work at heights above ground level.
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
The premier choice for property management, specializing in serving the finest residential communities.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Plantation, FL
LinkedIn followers
26,691
Castle Group is the premier choice for property management; we specialize in serving the finest residential communities. With over 3,000+ dedicated team members, we are the preferred service provider for over 500+ associations. Our philosophy stays the same no matter where we are – putting the resident first. At Castle, we call it Royal Service®. Our focus is to provide our clients with a powerful combination of incredible people, streamlined systems, and advanced technology to deliver the best service to their communities. Since no two properties are identical, we’ve created a menu of services that allows our customers to tailor a solution that fits their needs.
Offices: 12270 SW 3rd Street, Suite 200, Plantation, FL 33325, US · 500 S Australian Avenue, 700, West Palm Beach, FL 33401, US · 21101 Design Parc Lane, 102, Estero, FL 33928, US · 6301 Memorial Highway, 103, Tampa, FL 33615, US · 6311 Atrium Drive, 209, Lakewood Ranch, FL 34202, US
Property ManagementLifestyle ServicesGeneral Maintenance and JanitorialCondominium ManagementDeveloper ServicesHOA ManagementTechnologyReal EstateProject ManagementFood and Beverage
How many Hospitality jobs are open in Kissimmee, FL right now?
There are currently 288 open hospitality positions in Kissimmee, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Kissimmee, FL?
Companies currently hiring include Marriott International Hotels, Inc., Westgate Resorts, Domino's, MasterCorp, Inc., Reunion Resort & Golf Club, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Kissimmee, FL?
Yes — 3 of the 288 open hospitality positions offer remote or hybrid work (2 remote, 1 hybrid).
How do I apply for Hospitality jobs in Kissimmee, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.