Healthcare Jobs in Shanghai, China (Now Hiring) — 352 open — Page 5

1. Payroll Operations & Administration 

• Process and validate complex payroll transactions, reports, and requests for assigned countries/regions, in alignment with global standards and country-specific requirements.  

• Prepare, reconcile, and review payroll reports; validate statutory payments and third-party disbursements as applicable.  

• Investigate, resolve and document complex payroll issues and employee inquiries. Support escalations and engage with agencies or vendors as needed.  

• Monitor payroll mailboxes and manage cases and inquiries through service management tools.  

• Build strong relationships with internal stakeholders and external vendors.  

2. Compliance, Controls & Documentation 

• Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation. 

• Lead/support audits by supplying requested records and evidence in a timely manner.  

• Ensure regular review and update of payroll documentation including SOPs, process guides, work instructions.  

• Uphold confidentiality and ensure adherence to data privacy regulations. 

3. Continuous Improvement, System Testing, Projects 

• Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.  

• Analyze impact of process and system changes. Lead/support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades.  

• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities 

4. Leadership & Team Support 

• Mentor and coach Payroll Analysts and junior team members. 

• Assist Senior Team Lead in task and resource planning, project execution, and daily operations. 

• Support resource onboarding and knowledge transfer activities.  

Qualifications  

Required Qualifications 

• Bachelor’s degree in business, HR, finance, accounting, or related field  

• Minimum 3-5 years of relevant experience in HR or finance/payroll operations, preferably in a shared services or multinational environment. 

• 1–2 years of leadership, mentoring, or coaching experience. 

• Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements 

• Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous). 

• Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools. Advanced Microsoft Excel skills  

• Experience with case management or ticketing tools. 

• Excellent English verbal and written communication skills. 

• Strong attention to detail, problem-solving and analytical skills. 

• Ability to prioritize, meet deadlines, and work independently with minimal supervision. 

• High degree of confidentiality and adherence to data privacy and internal controls. 

• Customer-focused with strong stakeholder management skills. 

• Collaborative team player who builds effective working relationships. 

• Adaptable to multiple cultures and cross-functional interactions. 

Preferred Qualifications 

• Experience supporting regional payroll processes. 

• Experience with timekeeping systems or case management tools. 

• Payroll certifications 

• Experience working with external payroll providers (e.g., ADP, EY, Deloitte). 

• Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices. 

• Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools.