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$25/hr–$31/hr
Full-time
high school, associate degree
Posted 9d ago
~40 hrs/week
Responsibilities
The Patient Services Representative provides essential support by managing patient information, verifying insurance eligibility, and collecting co-payments. They act as a primary point of contact to ensure efficient patient flow and clear communication regarding appointment status.
Requirements
Candidates must possess a high school diploma or equivalent and at least 3 years of medical secretarial or office experience. Additionally, active CPR and BLS certifications are required for this position.
Full job description
Patient Services Representative
This position serves as a resident expert in their area of support by providing an environment of good will and optimum services to patients and clients.
This role is on-site (100%) in Sacramento, CA (95811).
Essential Functions
Promptly and courteously provides the information and services requested by patient.
Takes initiative to seek assistance from others; informs patient/clients of the need to do so; explains who is being called upon to help; and ensures that all patient/clients requests are addressed in a way which minimizes inconveniences of all parties.
Maintain strict patient/clients confidentiality at all times.
Verify and update patient demographic information and insurance information.
Communicate appointment delays effectively with patients and providers; apprise patients of wait times, delays, etc.
Verify patient insurance eligibility and co-payment. (HMO's, PPO's, Managed Care)
Create daily batch and collect co-pay, provide receipt, and obtain credit/debit card authorization as needed.
Explain terms and conditions of services and financial responsibility
Answers phones as needed.
Requirements
High school diploma or equivalent required
3 years previous medical secretarial/office experience required.
Active CPR, BLS Certification.
Preferred
AA degree
Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all.
Demonstrated person-centered approach and familiarity with trauma informed systems and restorative practices.
Reasonable Accommodations
One Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application, please contact us at [email protected]
As one community, we empower all people through equitable, quality, patient-centered care.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1989
Headquarters
Sacramento, CA
LinkedIn followers
3,220
One Community Health is a primary healthcare and specialty care provider dedicated to improving the health and well-being of our community.
Since our beginning in 1989, it has been our mission to create a healthier Sacramento by increasing access to care for all members of our community, regardless of age, gender, ethnicity, orientation, or ability to pay.
We want you to feel comfortable and well cared for. But more than that, we want you to be a partner in your care. We want you to understand, to ask questions, and to be aware that you can work in partnership with the staff to make life choices that will lead to your improved health.
We Are Your Medical Home
We use a medical home model of care, including preventive care, routine checkups, immunizations, and management of acute and chronic illnesses. The patient-centered medical home—one of modern healthcare’s most important innovations—is a model of care that emphasizes care coordination and communication to transform primary care into “what you want it to be.”
We Are The Leaders
One Community Health was the first to be recognized as a Level III Patient Centered Medical Home in Sacramento by the National Committee for Quality Assurance. We vow to always be on the cutting edge of the highest quality medical care for our patients.
We Deliver Quality Care
Healthcare services are provided by compassionate, medical professionals. Through the efforts of our highly-trained staff, and in partnership with other community agencies, we work to find all of the resources that you need to live a healthy and productive life.
Offices: 1500 21st Street, Sacramento, CA 95811, US · 1507 21st St, Sacramento, California 95811, US · 1442 Ethan Way, Suite 100, Sacramento, CA 95825, US · 3637 Mission Ave, Carmichael, California 95608, US
How many Healthcare jobs are open in Sacramento, CA right now?
There are currently 1,468 open healthcare positions in Sacramento, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Sacramento, CA?
Companies currently hiring include Sutter Health, MedAmerica, Vituity, Aiken Regional Medical Centers, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Sacramento, CA?
Yes — 333 of the 1468 open healthcare positions offer remote or hybrid work (210 remote, 123 hybrid).
How do I apply for Healthcare jobs in Sacramento, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.