Madrid, Community of Madrid, Spain · On-site
JOB DESCRIPTION: ABOUT ABBOTT At Abbott, we’re dedicated to helping people live more fully, in everything we do. We’re creating the future of healthcare through life‑changing technologies and products that make you healt…
Skills: CRM Strategy, Multichannel Engagement, Commercial Analytics, Sales Force Effectiveness, Stakeholder Management
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Cisco ISE, Palo Alto NGFW, Network Access Control, Python, Ansible
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: AI/ML, Network Security, Python, Cisco ISE, Palo Alto Networks
Madrid, Community of Madrid, Spain · On-site
Somos ILUNION VidaSénior, la empresa del grupo ILUNION que atiende a las personas mayores y dependientes. Llevamos más de 30 años dedicados al sector sociosanitario a través de diferentes servicios: Centros de Día, Ayuda…
Skills: Nursing Care, Elderly Care, Health Monitoring, Patient Wellness
Madrid, Community of Madrid, Spain · Hybrid
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected…
Skills: Website Localization, Content Operations, Project Coordination, AEM, Workfront
Madrid, Community of Madrid, Spain · On-site
Desde la Facultad de Medicina buscamos un perfil a tiempo parcial en el Departamento de Enfermería para impartir docencia práctica a partir del próximo curso 2026/2027 para cubrir una sustitución temporal. Asignatura a i…
Skills: Practical Teaching, Intensive Care Unit Experience, English Proficiency (C1), Pedagogical Skills, Digital Teaching Tools
Madrid, Community of Madrid, Spain · On-site
Descripción del trabajo Oferir assessorament dietètic als centres educatius i hospitalaris que compten amb el servei d'Aramark, analitzant els procediments i tècniques necessàries per a l'elaboració de dietes equilibrade…
Skills: Dietary Planning, Nutritional Assessment, Food Safety, Hygiene Standards, Patient Care
Madrid, Community of Madrid, Spain · On-site
MD Anderson Cancer Center Madrid - Hospiten es filial del prestigioso MD Anderson Cancer Center de Houston (Texas, EEUU), y forma parte de Hospiten, red sanitaria internacional con más de 55 años de andadura. Con cerca d…
Skills: Customer Service, Administrative Skills, Healthcare Knowledge, English Language Proficiency
Madrid, Community of Madrid, Spain · On-site
¡Únete a nuestro equipo como Gerente de Área – Industria Farmacéutica! ¿Tienes una visión estratégica, pasión por liderar equipos y experiencia sólida en el sector farmacéutico? Esta es tu oportunidad para impulsar tu ca…
Skills: Strategic Vision, Team Leadership, Commercial Strategy, Operational Excellence, Customer Relationship Management
Madrid, Community of Madrid, Spain · On-site
· Installation of new systems · Periodic maintenance and systems repairs · Providing technical Remote support for systems · System troubleshooting and diagnosis of source of failures · Failure, maintenance and service re…
Skills: Installation, Periodic Maintenance, System Troubleshooting, MRI Servicing, Hardware Electronics
Madrid, Community of Madrid, Spain · On-site
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resource…
Skills: Technical Sales, Business Development, Market Analysis, Value Selling, Customer Relationship Management
Madrid, Community of Madrid, Spain · Hybrid
Madrid – Zona Puente Alcocer IVC Evidensia busca incorporar dos Agentes de Atención al Cliente para su Iberia Client Center, dando soporte a los centros veterinarios de la compañía en España. Buscamos personas con experi…
Skills: Customer Service, English Fluency, Catalan Language, Call Center Operations, Appointment Management
Madrid, Community of Madrid, Spain · On-site
Catalonia Hotels & Resorts es una cadena hotelera multinacional. Es una de las principales cadenas hoteleras de nuestro país, contando actualmente con 80 establecimientos situados en más de 20 destinos diferentes y en pl…
Skills: Massage Techniques, Facial Treatments, Body Treatments, Customer Service, Spa Management
Madrid, Community of Madrid, Spain · On-site
$27k–$33k/yr
<p>Importante grupo del sector óptico busca incorporar un/a <strong>Óptico/a Optometrista</strong> para su centro ubicado en <strong>Torrejón de Ardoz (Madrid)</strong>.</p> <p>Buscamos un perfil titulado, con orientació…
Skills: Visual Examinations, Optometric Reviews, Technical Advising, Commercial Advising, Ophthalmic Lens Fitting
Madrid, Community of Madrid, Spain · On-site
💚 ¡Únete a una farmacia donde tu trabajo marca la diferencia! En Farmacias Trébol buscamos un/a Farmacéutico/a Adjunto/a para incorporarse a nuestro equipo de Usera (Madrid). Si buscas un proyecto estable, jornada compl…
Skills: Pharmaceutical Care, Prescription Validation, Patient Counseling, Treatment Monitoring, Farmatic Software
Madrid, Community of Madrid, Spain · On-site
Actualmente, para dar cobertura a vacantes derivadas de periodos vacacionales y sustituciones por bajas médicas, precisamos incorporar a varias personas como Teleoperadores/as en el ámbito social en las oficinas ubicadas…
Skills: Communication Skills, Emotional Management, Active Listening, Psychological Orientation, Office Tools
Madrid, Community of Madrid, Spain · On-site
✨ ¿Buscas una farmacia donde la conciliación sea una realidad? En Farmacias Trébol seguimos creciendo y buscamos un/a Farmacéutico/a Adjunto/a para incorporarse a nuestro equipo en nuestra farmacia de Ezequiel Solana (Ma…
Skills: Pharmaceutical Care, Medication Dispensing, Treatment Monitoring, Prescription Management, Farmatic Software
Madrid, Community of Madrid, Spain · On-site
¿Te gustaría trabajar en una empresa que apuesta por los retos y la superación? En ILUNION TextilCare hacemos mucho más que gestionar textiles: construimos un entorno donde cada persona cuenta y puede marcar la diferenci…
Skills: Laundry Processing, Teamwork, Adaptability, Physical Stamina, Industrial Laundry Management
Madrid, Community of Madrid, Spain · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: OT Cybersecurity, Network Security, Incident Response, Risk Assessment, Industrial Control Systems
Madrid, Community of Madrid, Spain · On-site
En Ilunion VidaSénior buscamos nuevos/as compañeros/as auxiliares de enfermería para nuestra Residencia de Mayores de Parla (Madrid) Trabajarás de lunes a domingo (descansando según cuadrante). Valoraremos positivamente …
Skills: Nursing Care, Patient Wellness, Elderly Care, Healthcare Assistance
Madrid, Community of Madrid, Spain • On-site
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Drive the CRM and multichannel engagement strategy to maximize customer engagement and commercial effectiveness. Orchestrate AI-enabled insights and analytics while ensuring alignment with Sales Force Effectiveness frameworks.
Requires a minimum of 8 years of experience in the pharmaceutical or healthcare industry with proven expertise in CRM strategy and commercial analytics. Fluency in English and the ability to lead change in complex matrix environments are essential.
At Abbott, we’re dedicated to helping people live more fully, in everything we do. We’re creating the future of healthcare through life‑changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love.
With headquarters in north suburban Chicago, we serve people in more than 160 countries with leading medical devices, diagnostics, nutrition products and branded generic medicines. Our 115,000 colleagues are helping millions of people to live better and healthier, every day around the world.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
This position is based in our Nutrition division. Our nutrition business develops science‑based nutrition products for people of all ages, from helping babies and children grow to keeping bodies strong and active in adulthood.
We are looking for a Commercial Excellence & Multichannel CRM Manager to drive the CRM and multichannel engagement strategy across the organization, maximizing customer engagement, commercial effectiveness, and business impact. This is a highly strategic individual contributor role, focused on orchestrating CRM, analytics, AI-enabled insights, and multichannel engagement models, while ensuring alignment with Sales Force Effectiveness (SFE) frameworks.
1. CRM & Multichannel Strategy
Define and execute the CRM Multichannel strategy aligned with commercial and brand priorities.
Own the CRM vision, roadmap, and value realization.
Design customer‑centric engagement models across field force, remote, and digital channels.
Ensure CRM is the backbone of commercial execution and decision‑making.
2. Multichannel Customer Engagement & Orchestration
Define multichannel engagement frameworks, channel roles, and interaction rules.
Enable personalized engagement models by customer segment and behavior.
Leverage analytics and AI to optimize channel mix, sequencing, and engagement intensity.
Translate insights into clear guidance for field and marketing teams.
3. Data, Analytics & Artificial Intelligence
Own commercial insights generation from CRM, BI, and market data.
Develop dashboards focused on customer engagement quality and outcomes.
Drive AI‑enabled capabilities such as:
Next‑Best‑Action and prioritization
Predictive engagement and customer behavior
Automated insight generation and alerts
Turn advanced analytics into clear business recommendations.
4. CRM Platforms & Commercial Tools
Lead CRM platform evolution, usability, and integration.
Ensure data quality, governance, and consistent adoption.
Act as key partner to IT and external vendors.
Champion automation and process simplification within CRM workflows.
5. Sales Force Effectiveness (Alignment Only)
Ensure SFE principles are properly embedded in CRM and multichannel execution.
Act as strategic counterpart to the Junior SFE Specialist.
Provide input and alignment on:
Segmentation logic
Targeting principles
SFE governance standards
6. Transformation & Change Enablement
Act as a driver of modern Commercial Excellence transformation.
Promote a data‑driven, customer‑centric, and AI‑enabled culture.
Lead cross‑functional initiatives across Sales, Marketing, Medical, IT, and Finance
Minimum 8 years of experience in the pharmaceutical or healthcare industry.
Proven experience in CRM strategy, multichannel engagement, and commercial analytics.
Strong experience working alongside Sales Force Effectiveness teams.
Fluency in English (written and spoken).
Demonstrated ability to manage stakeholders and lead change in complex environments.
Strong strategic mindset with the ability to translate vision into execution.
Advanced analytical skills with experience in data-driven decision-making.
Experience with CRM platforms (e.g., Salesforce, Veeva) and BI tools (e.g., Power BI) is a plus.
Knowledge of AI-driven commercial capabilities (e.g., Next Best Action, predictive models).
Excellent communication and influencing skills across functions and levels.
Ability to work autonomously as an individual contributor in a matrix environment.
Strong focus on customer centricity and continuous improvement.
If you want to see more jobs in Spain click here:
https://www.jobs.abbott/global/es/spain-jobs
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
In specific locations, the pay range may vary from the range posted.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy
Offices: 100 Abbott Park Road, Abbott Park, Illinois 60064-3500, US
There are currently 407 open healthcare positions in Madrid, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include ILUNION, Roche, IQVIA, Sanitas, ROVI Pharmaceutical Company, among others. Browse the listings above to see every active employer.
Yes — 104 of the 407 open healthcare positions offer remote or hybrid work (31 remote, 73 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
