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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
The Client Success Manager serves as the primary liaison for assigned clients, managing account profitability and overall service delivery. They are responsible for monitoring billing effectiveness, reporting on financial outcomes, and coordinating with internal staff to ensure high-quality deliverables.
Requirements
Candidates must have a solid background in physician revenue cycle management, including at least two years of experience in accounts receivable, coding, or payer contracting. Proficiency in third-party billing, EMR systems, and strong analytical skills are required, with ASC billing experience preferred.
Full job description
Description
Why work at nimble?
This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!
Who we are!
nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.
The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions and is responsible for coaching and developing team members in delivering quality client service.
This position supports clients on the west coast and requires travel, on average, of once per quarter. Ideal candidates will reside in the PST or MST zones.
What you’ll be doing!
Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction
Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality
Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences
Ensures that all appropriate resources are available and utilized effectively to maximize account performance
Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability
Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements
Generates client standard and ad hoc reports to clients, including commentary on the value nimble provides the client
Requirements
Who You Are:
Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred
Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment
Experience using Practice Management and EMR systems as it relates to production and client reporting.
Strong analytical and critical thinking skills
Strong communication skills, verbal and written
Ability to work with a high degree of independence; must be proactive
Proven client relationship skills; must be able to work effectively with physicians and senior management
Key Competencies
Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results.
Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit.
Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis.
Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.
Revolutionizing Revenue Cycle Management for Surgery
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2003
Headquarters
St. Louis , Missouri
LinkedIn followers
30,810
Surgery-focused. Performance-driven. Results-proven.
We empower ASCs, surgical practices, and anesthesia groups to maximize cash per case and build the sustainable financial performance needed to deliver exceptional patient care.
Offices: 7 Arnage Dr, St. Louis , Missouri 63005, US
Ambulatory Surgery CentersComplete Revenue Cycle OutsourcingCodingBillingRevenue Cycle ManagementManaged Care ContractingICD-10Coding and Billing ComplianceCoding and Billing AuditsBusiness Analytics
How many Healthcare jobs are open in Irvine, CA right now?
There are currently 1,118 open healthcare positions in Irvine, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Irvine, CA?
Companies currently hiring include UCI Health, Edwards Lifesciences, Allergan, City of Hope, Hoag Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Irvine, CA?
Yes — 194 of the 1118 open healthcare positions offer remote or hybrid work (63 remote, 131 hybrid).
How do I apply for Healthcare jobs in Irvine, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.