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The role provides central support to branches regarding launches, audit reviews, and data management to ensure operational readiness. Key duties include monitoring compliance, tracking audit observations, and maintaining operational MIS reports.
Candidates should be graduates in Commerce, Finance, or Business Administration with 2-3 years of experience in banking operations. Proficiency in MS Office and strong organizational skills are required.
The Branch Control Support role is part of the Retail Liabilities function within Retail Banking , based in Mumbai. The incumbent will be responsible for centrally supporting all branches with activities related to branch launches, audit reviews, and data management. This role plays a key part in ensuring operational readiness, compliance, and process alignment across the branch network.
Assist in monitoring daily branch operations for compliance with internal policies.
Support in reviewing transaction documentation and exception reports.
Help prepare branches for internal and external audits.
Track closure of audit observations and maintain compliance records.
Compile and maintain operational MIS reports for control manager review.
Assist in data collation for dashboards and regulatory submissions.
Log and track operational exceptions raised by branches.
Coordinate with relevant teams for resolution and documentation.
Act as a liaison between branches and control team for operational queries.
Support in disseminating updated SOPs and compliance circulars.
Maintain organized records of approvals, exceptions, and audit reports.
Ensure timely filing and retrieval of operational documents.
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
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