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Full-time
bachelor degree
Posted 26d ago
Apply by Aug 24
~40 hrs/week
Responsibilities
The Client Manager will drive the GTS strategy by managing client queries, resolving issues, and providing transactional trade advisory. They will coordinate with internal stakeholders to ensure high service standards and identify new business opportunities within their assigned portfolio.
Requirements
Candidates should possess a bachelor's degree in business or a related field and have strong experience in customer service-oriented roles. Proficiency in traditional trade products, excellent interpersonal skills, and fluency in English and Cantonese are required.
Full job description
We are currently seeking a high calibre professional to join our team as a Client Manager, Client Management.
In this role you will:
Delivers AMH ’s GTS CM strategy and operating model, aligned with the global GTS CM target operating model
Contribute to achieving the overall business objective of revenue growth through various business initiatives, revenue retention, reduced sales time on service, proactive management of GTS service performance and increased clients’ usage of self-serve solutions
Managing and resolving clients’ queries, issues, feedback and complaints relating to Trade Transactions, trade account opening, HSBCnet trade modules focus on but not limited to: Import/Export/Receivables Finance, Guarantees, Standby DC etc
Work as a team player and team contributor and coordinate with various stakeholders: Transaction Services staff, Sales, RMs and other internal / external customers to maintain high standard of service performance and provide solutions to identified issues or business opportunities
Provide transactional trade advisory to both internal and external customers: assigned portfolio clients, Sales and RMs, and provide inputs on account planning
Provide Traditional trade related, Receivables Finance and Guarantees related expert inputs to the clients and internal teams, as necessary to identify new potential opportunities
To be successful you will need:
A Bachelor degree preferred in business or related area
Strong experience in customer service-oriented roles
Good knowledge of traditional trade products, account opening, and banking facilities
Strong interpersonal skills and leadership to create a collaborative work environment with a wide variety of business stakeholders
Ability to work independently and make sound business decisions using good judgment and business sense
Ability to plan and prioritize effectively with good analytical and problem-solving skills, including the identification of appropriate experts to execute deliverables and business opportunities
Strong spoken and written English with fluency in Cantonese is preferred
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
How many Finance & Accounting jobs are open in Kowloon, China right now?
There are currently 143 open finance & accounting positions in Kowloon, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Kowloon, China?
Companies currently hiring include HSBC, Morgan Stanley, AIA, Computershare, FWD Insurance, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Kowloon, China?
Yes — 5 of the 143 open finance & accounting positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Finance & Accounting jobs in Kowloon, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.