We are looking for a Technical Support Engineer (Swedish Speaking), based in Tampere and part of our Global Technical Support team, to provide high-quality technical assistance to Helvar customers in Sweden, Finland and …
Skills: Swedish Language, English Language, IT Networking, Technical Troubleshooting, Electrical Engineering
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Provide high-quality technical support and troubleshooting for Helvar customers and partners in Sweden, Finland, and the UK. Collaborate with R&D and 2nd line support to resolve complex system issues and enhance support documentation.
Requirements
Mandatory fluency in Swedish and English with a background in electrical or electronic engineering and basic IT networking knowledge. Experience with lighting controls (DALI) and automation is highly desirable.
Full job description
We are looking for a Technical Support Engineer (Swedish Speaking), based in Tampere and part of our Global Technical Support team, to provide high-quality technical assistance to Helvar customers in Sweden, Finland and the UK - and ensure the smooth and reliable operation of our systems. In this role, you will manage technical inquiries, deliver expert troubleshooting guidance, and implement effective solutions. You will also collaborate closely with cross-functional teams to continuously enhance support processes, tools, and documentation. Utilising your technical expertise, you will independently resolve issues while also collaborating with our 2nd line technical support and R&D teams to tackle the most complex challenges.What experience we would like from you
Swedish and English (spoken and written) is mandatory; Finnish and additional European languages, even at a basic level, are an advantage
Basic IT networking knowledge, with the ability to support system integration.
Electrical or electronic background, providing a solid foundation for technical problem-solving.
Familiarity with automation, integration, networks, and/or AV equipment is desirable but not essential.
Proven ability to manage high customer expectations and deliver results under tight deadlines.
Strong interpersonal skills to professionally liaise with VARs and customers.
Passionate about delivering outstanding customer service, both internally and externally.
Team player who can collaborate across departments to maximise value for customers and the business.
Analytical mindset with hands-on experience in technical troubleshooting.
Adaptable and agile, able to adjust methods and approaches to optimise results for customers.
Proficient IT skills, including experience with Microsoft Office applications.
Willingness to travel to customer sites when necessary.
Nice to have
Knowledge of lighting controls, particularly experience in commissioning complete lighting control systems (preferably DALI).
What you'll be doing as our Technical Support Engineer
Provide technical support for Helvar customers in Sweden, ensuring smooth operation and troubleshooting of our systems.
Support Helvar partner companies’ technical teams and their key customers, offering expert guidance and problem-solvingassistance.
Continuously enhance your technical expertiseby staying up to date with new intelligent building solutions. Through ongoing learning and development, become a technical authority across our entire product, software, and service portfolio.
Serve as an internal technical expert, providing in-depth knowledge and guidance on all Helvar systems and products.
Diagnose and troubleshoot issues within Helvar products and systems, handling integrations, documenting solutions, and escalating customer concerns when necessary.
Focus on lifecycle product services, including troubleshooting, repairs, end-user training, and system upgrades to maximise product longevity and customer satisfaction.
Work independently while remaining adaptable to the evolving needs and priorities of our customers.
Deliver outstanding customer service, ensuring a seamless experience for all Helvar customers.
To support learning and collaboration, a minimum of three days per week in the office is expected.
Why You'll Love Helvar?
We value your growth: With a wide range of online learning opportunities and internal mobility, you’ll have the tools and support to advance your career.
Autonomy and balance: Our culture is built on trust, offering you autonomy in your role while promoting a healthy work-life balance and benefiting from a supportive and collaborative environment.
Wellbeing at the heart: Whether it’s our products for customers or how we care for our team, wellbeing is our top priority. We offer a dedicated Wellbeing Day every year, and all employees can take advantage of our weekly Empower Hour for wellbeing, community, or learning activities.
A company you can trust: With over 100 years of history, we’re a stable, family-owned Finnish company that’s growing across our international locations.
If you’re excited to drive innovation, shape Helvar’s future, and grow in a company with a rich history and forward-thinking mindset, we want to hear from you! Apply to join our team of talented and innovative experts!
If you’d like to be a part of the Helvar family, please apply for this vacancy via our Helvar Careers site athelvar.com/careers/by the 16th of April 2026. We have added a few questions on the application form that we hope you wont mind responding too. We will be continuously interviewing candidates during the application period and will fill the position as soon as we find the right match! For additional information on the role, please contact our Talent Acquisition & Development Manager: Ben Fryer [email protected] who will get in touch with you shortly. In the meantime, please give us a follow on Instagram:@lifeathelvar
The Helvar Promise to You!
At Helvar, we’re determined to improve the wellbeing of people in every space - including our own employees. We promise you conditions that foster your personal growth and help you achieve your full potential. As a tight-knit company with a family ethos, we’re proud to see that Helvarians care deeply about our customers, our partners, our planet and each other. Our drive to create a better working environment is part of what we call Brighter Spaces. We trust your vision! "Over the last 100 years, we've become experts at innovation. It's part of our culture. Together we evolve and adapt our solutions to create perfect conditions.“ We invest in you!"As we spend 1/3 of our life at work, it's important to have fun! We work in a friendly, easy-going atmosphere, and we're focused on improving your wellbeing. We celebrate a learning culture and promote Bright Ideas.” You have the freedom to impact! “People help shape our success. This allows us to be true leaders. With your ideas, we're focused on achieving a brighter, sustainable future for generations to come.” We’re with you all the way!
Our Story Helvar is an international lighting technology company delivering intelligent, energy-efficient lighting solutions for smart, sustainable buildings. By combining advanced lighting controls, environmental sensing, and digital services, Helvar helps create healthier, more productive spaces while reducing energy consumption and supporting long-term sustainability goals.
For more than 100 years, Helvar has been at the forefront of lighting innovation, enabling buildings to operate more intelligently through data-driven insights, seamless system integration, and future-ready technology. With offices in Finland, the UK, Poland, and Sweden, and a global partner network spanning more than 80 countries, Helvar provides local expertise backed by international reach.
With over 300,000 projects delivered worldwide across a wide range of industries and applications, Helvar offers wired, wireless, and hybrid lighting control solutions, environmental sensing technologies, and a cloud-based digital services platform. Together, these solutions form a comprehensive end-to-end ecosystem that helps customers optimise building performance, enhance occupant wellbeing, and achieve their sustainability ambitions.
Helvar Recruitment Equality and Diversity Disclaimer
At Helvar, we are committed to creating a workplace that promotes a culture of equality, respect, and opportunity for all. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by law. We value the unique perspectives and experiences that each individual brings to our team and encourage everyone to apply. If you require any accommodations during the recruitment process, please do not hesitate to get in touch.
Appliances, Electrical, and Electronics Manufacturing
Company size
201-500 employees
Founded
1921
Headquarters
Espoo, Espoo
LinkedIn followers
17,556
Helvar specialises in intelligent lighting solutions and creating Brighter Spaces that enhance wellbeing, save energy, and generate valuable insights through digital services.
Drawing on over 100 years of expertise, Helvar’s solutions play an instrumental role in the transition to a more sustainable built environment, and can be found in projects all around the world spanning from hospitals, schools and workplaces to cruise ships, airports and stadiums.
Helvar serves its customers locally with offices in Finland, UK, Poland and Sweden and via a global network of 85+ Partners around the world. To learn more, please visit helvar.com.
Offices: Keilaranta 5, Espoo, Espoo FI-02510, FI · Hawley Mill, Hawley Road, Dartford, Kent DA2 7SY, GB · Kabyssgatan 4D, Stockholm, 120 30, SE · ul. Arkuszowa 125, Warszawa, 01-934, PL
How many Engineering jobs are open in Tampere, Finland right now?
There are currently 102 open engineering positions in Tampere, Finland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Tampere, Finland?
Companies currently hiring include VEO Group, Sandvik, Tieto, Insta, Sine engineering, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Tampere, Finland?
Yes — 70 of the 102 open engineering positions offer remote or hybrid work (6 remote, 64 hybrid).
How do I apply for Engineering jobs in Tampere, Finland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.