Product Owner – Client Integrations, Information Technology
Plano, Texas, United States · Hybrid
$95k–$100k/yr
Senior
Overview Are you a motivated Product Owner or Business Analyst looking to take the next step in your career? ServiceLink is seeking a Product Owner – Client Integrations with a strong client-focus and a proven ability to…
Skills: Product Ownership, Business Analysis, Client Integration, API Mapping, Requirements Gathering
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$95k–$100k/yr
Temporary
bachelor degree, postgraduate degree
Posted 47d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
Lead the end-to-end onboarding and technical integration of clients into company platforms by translating business needs into scalable software solutions. Partner cross-functionally with Engineering, QA, and Operations to design workflows, map API events, and ensure successful delivery.
Requirements
Requires a Bachelor's degree and 5 years of experience as a Product Owner or Business Analyst with strong expertise in APIs and system integrations. Candidates must be authorized to work in the US without sponsorship and be able to work on-site in Plano, TX.
Full job description
Overview
Are you a motivated Product Owner or Business Analyst looking to take the next step in your career? ServiceLink is seeking a Product Owner – Client Integrations with a strong client-focus and a proven ability to translate business needs into scalable software solutions.
In this role, you will lead the onboarding and technical integration of clients into ServiceLink’s platforms. You will partner cross-functionally with Product, Engineering, QA, and Operations to gather requirements, design workflows, map integration events, and drive successful delivery.
You will play a critical role in delivering seamless client experiences, improving integration efficiency, and enabling scalable growth across our platforms.
If you have strong communication skills, attention to detail, and enjoy working at the intersection of business and technology, we encourage you to apply and grow your career with an industry leader.
**This is a hybrid role, located at our Plano, TX office. Candidates must be willing and able to work in-office 3 days per week in Plano, TX.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
A DAY IN THE LIFE
In this role, you will…
Own client integrations end-to-end, from discovery through implementation
Partner cross-functionally to deliver seamless, scalable technical solutions
Translate complex business requirements into clear technical designs
Drive execution, manage timelines, and ensure successful delivery
Communicate progress and insights to clients and executive stakeholders
WHO YOU ARE
You possess …
A client-focused Product Owner or Business Analyst who thrives at the intersection of business and technology
A strong communicator who can translate complex needs into clear, actionable solutions
Detail-oriented and analytical, with a passion for solving problems and improving processes
Comfortable working cross-functionally in a fast-paced, delivery-driven environment
Proactive, organized, and accountable, with a track record of driving successful outcomes
Responsibilities
Client Engagement & Requirements Gathering
Serve as the primary liaison for client integration projects.
Lead discovery sessions to define workflows, data exchanges, event triggers, and business rules.
Write and maintain detailed functional specifications, including revision history, throughout the development lifecycle using input from business stakeholders, partners, engineering, and QA teams.
Develop and present meaningful project updates, reporting, and dashboards that provide transparency and actionable insights for clients and executive leadership.
Define system functionality, including workflows, impacts to existing applications, and user navigation.
Design user interface mockups, visual models, charts, and workflow diagrams to support requirements.
Facilitate clarification and resolution of functional specification questions throughout the delivery process.
Ensure functional specifications are accurate, complete, and clearly documented.
Present functional specifications to internal stakeholders and incorporate feedback.
Translate client needs into clear, actionable technical requirements and specifications.
Gather business requirements from appropriate stakeholders when formal documentation is not provided.
Perform other duties as assigned.
API, Workflow, Event & Data Mapping
Analyze client integration needs and document API request/response structures, payload definitions, authentication methods, and error handling.
Create workflow diagrams, event sequences, data mappings, and comprehensive integration specifications.
Partner with engineering teams to validate integration designs and ensure technical feasibility.
Engineering & QA Collaboration
Ensure engineering teams fully understand requirements, workflows, and integration expectations.
Develop test cases and acceptance criteria supporting API functionality, workflow logic, and data exchange requirements.
Support QA efforts including functional validation, defect triage, and retesting.
Track integration progress and proactively drive delivery to meet committed timelines.
UAT & Operational Support
Coordinate User Acceptance Testing (UAT) with internal operations teams and external clients.
Prepare UAT scenarios, manage defects, track results, and support issue resolution.
Assist with go-live readiness activities and provide support through post-implementation stabilization.
Qualifications
Required
Bachelor’s degree in computer science, Information Technology, Engineering, Business Information Systems, or a related field, or equivalent work experience.
5 years of experience as a Product Owner, Business Analyst, Integration Analyst, or similar role.
Strong analytical skills; strong attention to detail.
Strong verbal and excellent written communication skills.
Ability to deliver clear and concise project updates, status reporting, and dashboards to clients and executive stakeholders
Strong project management and time management skills.
Ability to solve problems across domains (business, functional, technical, and operational)
Demonstrated ability to create and maintain large sets of documentation
Experience working with APIs (REST, SOAP, or similar), including understanding payloads, authentication, error handling, and status codes.
Experience supporting system integrations, workflow-driven platforms, or data‑exchange projects.
Ability to work on-site Tuesday–Thursday in Plano, TX.
Strong organizational skills and ability to manage multiple concurrent workstreams.
Effective in a fast-paced environment
Self-starter/motivator.
Ability to multi-task.
Must be authorized to work in the U.S. without company sponsorship.
Preferred
Master’s degree (MS or MBA).
Familiarity with SDLC and agile delivery methodologies.
Experience with API testing tools (e.g., Swagger, Postman).
Experience with AI-assisted tools for capturing requirements and analysis.
Experience with leveraging AI-assisted tools to enhance requirements analysis, user story creation, documentation quality, and overall delivery efficiency.
Familiarity in applying emerging AI capabilities to improve analysis workflows, documentation quality, and team productivity.
ServiceLink is the premier national provider of mortgage services. ServiceLink delivers valuation, title and closing, and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation, integrated default title services, vendor invoicing and claims audit services as well as auction services to mortgage servicers.
ServiceLink helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies, and better serve their customers by delivering best-in-class technology, services, and insight with a relentless commitment to upholding the highest standards of quality, compliance, and service.
For more information about ServiceLink, please visit https://www.servicelink.com/.
Offices: 1355 Cherrington Parkway, Moon Township, PA 15108, US
Based on 292 listings with disclosed salaries, most engineering jobs in Plano, TX pay between $69k–$205k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Plano, TX right now?
There are currently 1,007 open engineering positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Plano, TX?
Companies currently hiring include JPMorganChase, Toyota Racing Development, PepsiCo, Toyota North America, Capital One, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Plano, TX?
Yes — 188 of the 1007 open engineering positions offer remote or hybrid work (36 remote, 152 hybrid).
How do I apply for Engineering jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.