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Service Management - Infrastructure Engineer - IT1
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Full-time, Temporary
professional certificate
Employee assistance programme, Confidential helpline, Holiday discount, Team member discount, Training and development
Posted 12d ago
~40 hrs/week
Responsibilities
The Infrastructure Engineer will take ownership of vulnerability remediation and patch management across servers and endpoints. They will collaborate with technical teams to prioritize security risks and ensure effective resolution of vulnerabilities.
Requirements
Candidates should have experience in vulnerability management and patch lifecycles within enterprise environments. Proficiency with security tools like Qualys and strong problem-solving skills are essential for this role.
Full job description
12Month Fixed Term Contract
We're looking for an Infrastructure Engineer to join our Cyber Security team and play a key role in strengthening security across our diverse technology estate. This is a hands-on technical position, ideal for someone who enjoys solving problems, working collaboratively and making a tangible impact on reducing cyber risk.
You'll take ownership of vulnerability remediation and patch management activities, working closely with Infrastructure, Cyber Security and Operational Support teams to improve cyber resilience, reduce technical debt and enhance security across the business.
What you will be doing...
Take ownership of vulnerability remediation across servers, endpoints and infrastructure platforms.
Plan and execute operating system and application patching activities across the estate.
Prioritise remediation efforts based on risk, exploitability and business impact.
Drive the reduction of critical and high-risk vulnerabilities while tackling remediation backlogs.
Use vulnerability management tools, including Qualys, to identify, assess and remediate security weaknesses.
Validate and test remediation activities to ensure vulnerabilities are effectively resolved.
Investigate recurring vulnerabilities, patching issues and remediation failures.
Collaborate with Infrastructure and operational teams to schedule and deliver remediation activity.
Maintain accurate remediation records, reporting and audit evidence.
Contribute to KPI reporting and the continuous improvement of remediation processes.
Work within established change, maintenance and release management processes.
Escalate operational risks, blockers or challenges where appropriate.
About you...
Experience supporting vulnerability remediation and/or patch management within enterprise environments.
A solid understanding of vulnerability management processes and remediation lifecycles.
Experience using security and vulnerability management tools such as Qualys.
Knowledge of operating system and application patching across complex technology estates.
The ability to assess and prioritise work based on risk and operational impact.
Strong problem-solving skills and a proactive approach to identifying and resolving issues.
Excellent communication and collaboration skills, with the ability to work effectively across technical teams.
Experience within ecommerce, travel, hospitality, leisure or another fast-paced consumer-facing environment.
Knowledge of personalisation, loyalty programmes or CRM-led digital experiences.
Professional Product Owner certification such as CSPO, PSPO or equivalent.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected]
At Parkdean Resorts, our award-winning UK holiday parks give you the chance to create amazing memories.
Industry
Travel Arrangements
Company size
5,001-10,000 employees
Founded
2015
Headquarters
Newcastle Upon Tyne, Tyne and Wear
LinkedIn followers
50,903
Parkdean Resorts is the leading operator of holiday parks in the UK, welcoming in excess of 3 million holidaymakers each year. We own and operate 65 award-winning holiday parks and have an unrepeatable freehold property footprint with 3,500 acres of land including forests, peatbogs, rivers, beaches and headlands in some of the UK’s finest beauty spots.
We are committed to caring for our parks, people, and planet to create a positive environmental impact on nature and resources, and to acting responsibly for the long-term sustainability of our business.
Our 33,000 pitches include a wide range of accommodation options, from static caravans to luxury lodges and glamping, as well as touring and camping pitches.
We have 20,000 holiday homeowners, and sell over 600,000 holidays a year, mainly to families.
Our team’s commitment to creating amazing experiences for our holidaymakers has earned us British Travel Awards every year for the past twelve years, including Best Company for UK Family Holidays, Best Company for UK Parks and Lodges Holidays, and Best Company for UK Short Breaks. We continue to record excellent visitor reviews with a 2025 year to date TripAdvisor score of 4.6/5, and 2024 feedback scores of 4.1/5 on Google and 4/5 on Facebook, while 77% of people who visited Parkdean Resorts would recommend us.
Please note this inbox is not monitored. If you would like to contact us, please visit parkdeanresorts.co.uk/contact-us.
Want to know more about a career at Parkdean Resorts? Visit jobs.parkdeanresorts.co.uk.
Offices: One Gosforth Business Park, Gosforth Business Park, Newcastle Upon Tyne, Tyne and Wear NE12 8ET, GB
UK Holiday ParksHoliday Home OwnershipLeisureTravel and TourismCaravansHospitalityHolidaysLodge Holidaysand Touring & CampingResorts
How many Engineering jobs are open in Newcastle upon Tyne, United Kingdom right now?
There are currently 264 open engineering positions in Newcastle upon Tyne, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Newcastle upon Tyne, United Kingdom?
Companies currently hiring include WSP, Turner & Townsend, Scrumconnect Consulting, AECOM, Assystem, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Newcastle upon Tyne, United Kingdom?
Yes — 168 of the 264 open engineering positions offer remote or hybrid work (20 remote, 148 hybrid).
How do I apply for Engineering jobs in Newcastle upon Tyne, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.