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$130k–$150k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) matching, Bonus eligibility
Posted 26d ago
~40 hrs/week
Responsibilities
The Senior Support Developer will diagnose and resolve complex application and system issues while collaborating with cross-functional teams to enhance performance. They will also develop bug fixes, create automation scripts, and maintain cloud infrastructure to ensure system stability.
Requirements
Candidates must hold a bachelor's degree in computer science or a related field and possess at least 5 years of experience in software development or IT support. Proficiency in C#, .NET, SQL, TypeScript, and Azure cloud services is required, along with strong problem-solving and communication skills.
Full job description
Wellfit is the dental industry’s fintech solution! A healthcare fintech company that enhances experiences between patients, providers, employers and payors. Wellfit provides access to treatment and care of all by removing financial barriers.
About the Role:
The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit’s products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms.
Key Responsibilities:
• Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency.
• Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues.
• Develop, test, and implement bug fixes, patches, and minor feature enhancements.
• Write scripts and automation tools to streamline support processes and improve response times.
• Support continuous improvement efforts by identifying recurring issues and developing long-term solutions.
• Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance.
• Participate in post-mortem investigations and create documentation of incidents and solutions for future reference.
• Provide regular reports on support ticket trends and resolution metrics to the Support Architect.
• Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards.
• Maintain a strong understanding of Wellfit’s tech stack, including .NET and cloud services (Azure).
• Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams.
Required Skills and Qualifications:
• Bachelor's degree in computer science, engineering, or a related field.
• 3+ years of experience in software development, IT support, or a similar role.
• Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell).
• Experience with cloud platforms, especially Azure.
• Strong understanding of RESTful APIs and microservices architecture.
• Ability to troubleshoot complex system issues across the stack (application, database, infrastructure).
• Strong problem-solving skills and a solution-oriented mindset.
• Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.
Preferred:
• Experience with Jira for ticketing and issue tracking.
• Familiarity with automation tools and CI/CD pipelines.
• Familiarity with Grafana.
• Knowledge of payment systems or fintech applications is a plus.
• Prior experience in customer-facing support roles.
Why Wellfit?
Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.
Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
Comprehensive Benefits: Full medical, dental, vision, and generous PTO.
Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.
Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.
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$105,000 - $120,000 a year
Alongside a competitive annual bonus, we offer a 401(k) with up to a 4% match, generous paid time off, and comprehensive healthcare benefits.
Wellfit Technologies is a healthcare technology platform that makes patient financing, dental plans, and payment processes simple, transparent, and cost-effective for providers and patients.
Wellfit is a comprehensive solution that helps providers increase treatment acceptance, lowers transaction and administrative costs, and provides transparency to help improve patient trust and retention. For more information, visit wellfit.com
Offices: 433 E Las Colinas Blvd, Suite 900, Irving, Texas 75039, US · 27201 Puerta Real, Suite 310, Mission Viejo, California 92691, US
Based on 385 listings with disclosed salaries, most engineering jobs in Irving, TX pay between $64k–$189k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Irving, TX right now?
There are currently 827 open engineering positions in Irving, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Irving, TX?
Companies currently hiring include Caterpillar Inc., CEC, Citi, Bright Vision Technologies, HOLT Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Irving, TX?
Yes — 268 of the 827 open engineering positions offer remote or hybrid work (80 remote, 188 hybrid).
How do I apply for Engineering jobs in Irving, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.