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$52k–$65k/yr
Full-time
Posted 49d ago
~40 hrs/week
Responsibilities
The role involves designing, deploying, and validating scalable Netsweeper content filtering solutions based on specific customer requirements. It also includes providing pre-sales technical support and maintaining strong customer relationships through troubleshooting and knowledge transfer.
Requirements
Candidates must have practical experience in large-scale IP network design, proxy-based solutions, and scripting languages like Python or Shell. Strong communication skills and experience with telecom or enterprise network protocols are essential.
Full job description
Company: Netsweeper Inc. is a worldwide organization specializing in Content Filtering Software Solutions. We hold the industry’s most advanced proprietary global filtering system for ISPs, Telcos, governments, schools, and corporations and our customers are located around the world and in every industry vertical. Netsweeper’s purpose is to protect people from inappropriate content that permeates the Internet and Webpages; our technology provides customers with the ability to choose available and allowable URLs, IMs and file transfers. Our filtering software and solutions continuously evolve and offer the most protected and managed Internet experience currently available.
As a member of the System Engineering Group at Netsweeper, you will make use of your extensive systems design and networking experience to plan, design, deploy, and validate Netsweeper product deployments in a variety of business types. You will be responsible for gathering customer requirements, designing solutions that meet the requirements, and planning and executing the deployment of the solution that you designed.
Role: System Engineer, UK System Engineering Group members are expected to possess strong networking experience to enable the design of the Netsweeper product, which is heavily dependent on network prerequisites. This requires exceptional communication skills, the ability to talk to stakeholders at multiple levels, systems analysis skills, project management familiarity, and an independent drive to gain knowledge and become a Netsweeper product expert. You have a strong interest in using technology to solve specific problems and enjoy seeing something that you and your team deliver exceed customer expectations.
Essential Duties and Responsibilities: 35% Solution Architecture
Designing Netsweeper solutions for unique customer requirements
Planning for solution scalability, redundancy, and resiliency
Ensuring design meets customer requirements
35% System Integration / Deployment
Hand’s-on deployment of Netsweeper solutions at customer premise
Planning deployment effort to ensure smooth implementation
Collaboration with customer technical teams
15% Pre-sales / Sales Support
Visiting customer sites with Netsweeper business development team
Advocating Netsweeper technology to facilitate market proliferation
Being the Netsweeper subject matter expert in the region
15% Customer Visits
Troubleshooting issues that arise during the delivery phase
Facilitating knowledge transfer to Netsweeper customers
Maintaining a healthy relationship between Netsweeper and our customers
Sales/Systems Engineering Competencies:
Practical experience in the design and implementation of large, scalable network systems
Practical and proven knowledge of applying network scalability, redundancy, and resiliency for mission critical systems
Practical experience with the creation and management of solution designs
Practical experience with the planning and delivery of solution designs
Direct involvement with pre-sales and post-sales support
Experience with supporting RFPs/Tenders
Technical Competencies:
Practical knowledge of large-scale IP based networks and associated protocols (MPLS, BGP, ICAP, OSPF, etc.)
Practical and applied experience with common scripting languages such as Shell Scripts, PHP, Perl, Python, etc.
Practical and applied experience with proxy-based network solutions (explicit, transparent)
Practical and applied experience within Enterprise/Education networks (routing/switching, Active Directory, security, proxies)
Practical experience with telecom service provider networks (routing, OSS/BSS, AAA, LDAP, Radius)
Practical experience performing root causes analysis in software and networks
Bonus Points:
Strong presentation and communication (verbal and written) skills
You are a self-starter, motivated and passionate about learning technology
Strong time management and task tracking
Project management
A strong desire to build and maintain strong customer relationships
Netsweeper’s AI-driven web filtering solutions protect people from harmful online content and web-based threats.
Industry
Computer and Network Security
Company size
51-200 employees
Founded
1999
Headquarters
Waterloo, Ontario
LinkedIn followers
7,879
Netsweeper delivers AI-driven content web filtering and threat management solutions to the telecom, enterprise, and education markets to protect users from harmful online content.
Our core technology is powered by the real-time browsing of more than 200 million Netsweeper users worldwide, which feeds into a globally-accessible cache with more than 5 billion URLs categorized. Our cloud-hosted AIs add more than 10 million new, dynamically-categorized URLs to this cache every single day. The net result of this technology is that Netsweeper provides a more secure, safe, and productive internet experience for all web users. Netsweeper's robust analytics plus granular policy management and administration tools empower users to easily adapt the platform to meet their specific needs. The efficiency and scalability of our technology means that we can provide a solution at a low total cost of ownership when compared to other filtering technologies.
Founded in 1999, Netsweeper is a private Canadian company with regional offices in Europe, Asia, and the Middle East. We support a global network of integrators, distributors, and partners to serve our customers.
Offices: 180 Northfield Dr W, Waterloo, Ontario N2L 0C7, CA · Suite 80 Pure Offices, 4100 Park Approach Thorpe Park,, Leeds, LS15 8GB, GB · 1452 Hughes Rd, Suite 200-247, Grapevine, Texas 76051, US · F 110-02 HQ Building, Silicon Oasis, Dubai, AE · 302, FM House Anna Salai, Teynampet, Chennai, Tamil Nadu 600006, IN
Web FilteringWeb Threat ManagementHigh-Throughput Web FilteringCIPA compliance web filteringBECTA web filteringFiltering as a VASand Internet SecurityFraud DetectionSoftwareEnterprise Software
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