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Full-time
bachelor degree
Posted 82d ago
~40 hrs/week
Responsibilities
The Senior Support Manager will lead project coordination activities, manage customer support communications, and oversee quality assessments for solar energy projects. They are also responsible for team management, task allocation, and reporting performance metrics to senior leadership.
Requirements
Candidates must hold a bachelor's degree and have at least 5 years of experience in project management or customer support. Proficiency in MS Office and project management platforms like Zoho Projects is required, along with strong communication skills.
Full job description
Roles and responsibilities:
• Responsible for the following –
o Project Coordination
▪ To lead and manage the team in all project coordination activities for various
solar projects that are underway.
▪ Ensure regular coordination with external and internal stakeholders for
expediting approval, as and when required.
▪ Coordinate with various State Heads and be upto-date with the project status.
▪ To track & maintain dashboards to track TAT & performance in areas such as site
survey completions, DPR Approvals etc.
o Customer Support
▪ To ensure that all post-sales inbound and outbound communication are planned
and executed as per the pre-set intervals in the overall project timeline.
o O&M and QC
▪ To manage the team to ensure all quality assessments and maintenance activities
at the sites for both rooftop & ground-mounted plants are done on a regular basis
and within the targeted timelines.
▪ Ensure disposal of all tickets and proper reporting of all relevant metrics to higher
management
• Team Management
o Lead the various teams in sync with their respective KRAs / strategy of the company.
o Task Allocation & monitoring on regular basis.
o Provide support & training to team-members where required.
• Regular reporting against all individual projects.
Requirements
Mandatory Requirements
• Bachelor’s degree in any discipline
• Minimum 5 years of experience with a stint in a project management and/or customer support
role.
• Strong English verbal & written communication skills
• To have knowledge of Project Management platforms like Zoho Projects, etc.
• Proficient in MS Office (especially excel & word)
Additional Requirements
• Willingness to learn and should be result driven.
• Ability to think critically, organize work assignments according to their priority
• Collaborating with various stakeholders, internal and external
• Passion for delivering high quality results and takes complete accountability of assignments.
Freyr Energy provides simplified solar solutions for homes & businesses, making clean energy accessible & affordable. With over a decade of experience, PAN India presence and 17,000+ satisfied customers, we're among Top 6 of India’s leading rooftop solar solution providers.
We deliver custom rooftop solar systems for homes and businesses, managing everything from design to installation and support. Our Freyr Energy app keeps customers informed on pricing, project progress, and energy generation post-installation, with easy access to after-sales service requests.
On a mission to democratize solar energy, we believe it should be accessible to all. That's why we offer a 100% finance option and hassle-free loans, making your transition a financially rewarding decision. With a typical payback period of just 3-4 years, your solar system will quickly pay for itself, leaving you with years of free, clean power for years to come.
Contact Freyr Energy for a free consultation and join us in shaping a greener, more sustainable future for India!
We are always actively looking for talented and passionate individuals to join our team for multiple positions across India! If you're interested in exploring exciting career opportunities with us, submit your profile to [email protected]
Offices: 301, KKR Square, Phase I, Kavuri Hills Madhapur Post, Jubilee Hills,, KKR Square, Hyderabad, Telangana 500033, IN
Rooftop SolarSolar powerFreyr Energy AppResidential Rooftop SolarCommercial Rooftop Solarand Solar Installation ServiceEnvironmental ConsultingSolarRenewable EnergyEnergy
How many Energy jobs are open in Hyderabad, India right now?
There are currently 381 open energy positions in Hyderabad, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Energy roles in Hyderabad, India?
Companies currently hiring include Freyr Energy Services Pvt Ltd, TechnipFMC, Accenture, Nextpower, GE Vernova, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Energy jobs in Hyderabad, India?
Yes — 54 of the 381 open energy positions offer remote or hybrid work (1 remote, 53 hybrid).
How do I apply for Energy jobs in Hyderabad, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.