Summary ServiceNow Business Analyst Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedd…
Skills: ServiceNow, Business Analysis, ITSM, ITIL Framework, Agile/Scrum
Geo Owl is currently looking for a Maritime Cartographer to support our customer in Springfield, Virginia. To be qualified, you need at least 5 years of relevant experience and meet the requirements listed below. If you …
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Artificial Intelligence and Machine Learning (AI/ML) Engineer
Springfield, Virginia, United States · On-site
$162k–$219k/yr
Senior
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Data Science and Data Engineering…
Skills: Algorithms, Artificial Intelligence, Machine Learning, Python, Big Data
GEOINT Collection Manager, Mid The Opportunity: With cloud-based tools, faster GPUs, and the explosion of connected devices, geospatial data has more potential than ever. A skilled geospatial and remote sensing analyst c…
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Job Title: Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * …
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Data Scientist (Exploitation Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$150k–$160k/yr
Senior+
Job ID: 20260709195128 Location: Springfield, VA _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT serv…
Skills: AI/ML Technologies, Geospatial Data Analysis, Python, Quantitative Analysis, Data Visualization
About the Role HOT JOB - IMMEDIATE OPENING!!! MUST HAVE ACTIVE TS / SCI GOVERNMENT CLEARANCE FOR THIS POSITION. Culmen International is hiring Sr. Exploitation Specialist/Data Scientists to provide support on-site at the…
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Data Scientist (Exploitation Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$150k–$160k/yr
Senior+
Job ID: 20260709195128 Location: Springfield, VA _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT serv…
Skills: AI/ML Technologies, Python, Quantitative Analysis, Data Visualization, NLP Algorithms
GEOINT Source Strategies Analyst (Discovery and Collections Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$142k–$152k/yr
Senior
Job ID: 20260709220304 Location: Springfield, VA Office: SXP - Source Persistence Office _________________________________________________________________________________________________ Masego is an award-winning small …
Skills: TCPED, GEOINT Data Analysis, Collection Management, Multi-source Data Sensemaking, Automated Collection Strategies
GEOINT Source Strategies Analyst (Discovery and Collections Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$142k–$152k/yr
Senior
Job ID: 20260709220304 Location: Springfield, VA Office: SXP - Source Persistence Office _________________________________________________________________________________________________ Masego is an award-winning small …
Skills: TCPED, GEOINT Data Analysis, Collection Management, Multi-source Data Sensemaking, Automated Collection Strategies
Geospatial Analyst Instructor | TS/SCI Location: Springfield, VA Overview Help shape the next generation of GEOINT professionals by supporting NGA College's GEOINT Tradecraft Learning mission in a role that combines geos…
Data Scientist (Exploitation Specialist-Expert) - Springfield, VA
Springfield, Virginia, United States · On-site
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Job ID: 20260707222851 Location: Springfield, VA _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT serv…
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Data Manager (Exploitation Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$150k–$160k/yr
Senior+
Job ID: 20260707204428 Location: Springfield, VA _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT serv…
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Data Manager (Exploitation Specialist-Senior) - Springfield, VA
Springfield, Virginia, United States · On-site
$150k–$160k/yr
Senior+
Job ID: 20260707204428 Location: Springfield, VA _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT serv…
Skills: Data Management, Quantitative Analysis, Data Visualization, ETL Procedures, Database Technologies
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Full-time
high school, associate degree, bachelor degree
Posted 27d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
The role involves acting as a liaison between stakeholders and developers to translate operational needs into scalable ServiceNow workflows and automated solutions. Key duties include leading requirement workshops, redesigning manual processes into ITIL-aligned digital workflows, and managing the full requirements lifecycle.
Requirements
Candidates must have at least 5 years of business analysis experience, with 3 years specifically in ServiceNow, and hold an active TS/SCI clearance. Educational requirements vary from a high school diploma with 5+ years of experience to a bachelor's degree with 2+ years of experience.
Full job description
Summary
ServiceNow Business Analyst
Springfield, VA
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.
We Chenega Agile Real-Time Solutions (CARS) is seeking a highly skilled ServiceNow Business Analyst to support the National Geospatial-Intelligence Agency (NGA). This role will focus on advancing enterprise IT service delivery and monitoring capabilities through the ServiceNow platform (Service+), ensuring alignment with NGA’s mission, enterprise roadmap, and operational objectives.
The ServiceNow Business Analyst will serve as a key liaison between mission stakeholders, enterprise architects, and development teams—translating complex operational needs into scalable, automated workflows and data-driven solutions. This position requires expertise in IT Service Management (ITSM), ITIL frameworks, and experience supporting enterprise-level transformation initiatives within a secure, mission-driven environment.
Responsibilities
Lead workshops with NGA EMS stakeholders to capture mission and operational requirements. Translate business needs into ServiceNow (Service+) solutions aligned with Enterprise Management and Monitoring roadmaps. Redesign manual and fragmented processes into standardized, ITIL-aligned digital workflows.
Own the full requirements lifecycle using Agile/Scrum methodology. Develop Functional Requirements Documents (FRDs), user stories, acceptance criteria, process maps, and workflow diagrams. Conduct “as-is” and “to-be” analyses to identify gaps across enterprise monitoring, service delivery, and system integrations.
Support integration of enterprise monitoring tools (e.g., AIOps, ScienceLogic) into ServiceNow (Service+). Provide recommendations to enhance data visibility, automation, and mission-relevant dashboards. Ensure alignment with enterprise architecture and future-state EMS capabilities.
Collaborate with Product Owners, architects, and developers to prioritize backlog items based on mission impact, enterprise dependencies, and NGA roadmaps. Support release planning, sprint refinement, and continuous service improvement initiatives.
Lead User Acceptance Testing (UAT), including test script development, coordination, and validation against requirements. Ensure solutions meet the Definition of Done and comply with enterprise standards. Maintain documentation to support continuity of operations.
Partner with program leadership, engineers, and mission stakeholders to ensure ServiceNow capabilities support operational outcomes. Prepare briefings, demonstrations, and training materials. Support stakeholder buy-in for enterprise initiatives and roadmap adoption.
Assist in identifying process gaps, defining KPIs/CSFs, and supporting continuous service improvement efforts across EMS. Contribute to governance activities and standardization across enterprise services.
Other duties as assigned.
Qualifications
Bachelor’s degree and 2+ years of relevant experience; OR
Associate and 4+ years of relevant experience; OR
High School and 5+ years of relevant experience
5+ years of Business Analysis experience, with at least 3 years specifically focused on the ServiceNow platform.
Active TS/SCI Clearance
Preferred Qualifications:
Preferred ServiceNow Certified System Administrator (CSA)
Preferred ServiceNow Certified Implementation Specialist (CIS) in ITSM or CSM
Preferred ITIL v3/4 Foundation
Ability to conduct stakeholder interviews, workshops, and process discovery sessions.
Skill in eliciting, documenting, and validating business requirements.
Knowledge, Skills, and Abilities:
Ability to work on-site full-time
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS’s culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS (Military, Intelligence, and Operations Support) brings together a family of high‑performing companies united by a common purpose: supporting the most critical missions of the federal government, the Department of Defense, and the Intelligence Community.
MIOS serves as the enterprise backbone—providing strategic direction, integration, and shared services—while our operating companies deliver hands‑on expertise where it matters most. This structure combines stability and scale with the agility our customers expect.
What sets us apart is trust: earned through performance, integrity, and long‑standing relationships—and reinforced by the exceptional people who choose to build their careers here. We are committed to creating a workplace where respected professionals can do meaningful work, grow their skills, and be part of something larger than themselves.
At Chenega MIOS, mission success starts with people.
Offices: 10505 Furnace Rd., Suite 205, Lorton, VA 22079, US
How much do Data & Analytics jobs in Springfield, VA pay?
Based on 143 listings with disclosed salaries, most data & analytics jobs in Springfield, VA pay between $74k–$172k per year. Individual offers vary with seniority, company size, and specialization.
How many Data & Analytics jobs are open in Springfield, VA right now?
There are currently 217 open data & analytics positions in Springfield, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Springfield, VA?
Companies currently hiring include TULK | Swift·Wise·Counsel, Allen Integrated Solutions LLC, Masego Inc., Booz Allen Hamilton, CACI International Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Springfield, VA?
Yes — 32 of the 217 open data & analytics positions offer remote or hybrid work (8 remote, 24 hybrid).
How do I apply for Data & Analytics jobs in Springfield, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.