San Jose, California, United States · Hybrid
$104k–$148k/yr
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and d…
Skills: Python, Go, AWS, Azure, GCP
San Jose, California, United States · On-site
$150k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Privacy Infrastructure, Software Engineering, System Architecture, DSAR Pipelines, Data De-identification
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Multimodal Learning, Computer Vision, Video Modeling, Generative AI, Distributed Training
San Jose, California, United States · On-site
$170k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Data Pipeline Design, Machine Learning Infrastructure, Spark, Beam, Flink
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Infrastructure as Code, GPU Cluster Management, CI/CD, Distributed Systems, Networking
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Infrastructure Engineering, Systems Engineering, Low-latency Distributed Systems, CI/CD Pipelines, Container Orchestration
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Multimodal AI, Neural Networks, Distributed Machine Learning, Data Curation, Synthetic Data Generation
San Jose, California, United States · On-site
$170k–$400k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Backend Engineering, Distributed Systems, Concurrency, Networking Protocols, LLM Integration
San Jose, California, United States · On-site
$170k–$400k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Systems Engineering, API Design, Infrastructure, Concurrency, LLMs
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Large-scale Pretraining, Multimodal Models, Distributed Training, Data Curation, Model Architecture
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Machine Learning, Reinforcement Learning, PyTorch, Python, Distributed Training
San Jose, California, United States · On-site
$120k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Workload Analysis, System Performance Modeling, Profiling, Benchmarking, Tracing
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Machine Learning, Reinforcement Learning, Large Language Models, Multimodal Models, RLHF
San Jose, California, United States · On-site
$150k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Performance Marketing, Paid Acquisition, Brand Marketing, Attribution Modeling, SEM
San Jose, California, United States · On-site
$150k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Threat Modeling, Cloud Security, AWS, GCP, Kubernetes
San Jose, California, United States · On-site
$150k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: ML Classifiers, Content Moderation, Production Monitoring, Incident Response, Trust & Safety
San Jose, California, United States · On-site
$150k–$250k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Data Collection, Vendor Management, Program Management, Data Operations, Quality Assurance
San Jose, California, United States · On-site
$120k–$300k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Model Compression, Knowledge Distillation, Quantization, PyTorch, TensorFlow
San Jose, California, United States · On-site
$170k–$400k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Backend Engineering, API Design, OAuth Flows, Webhooks, Integration Frameworks
San Jose, California, United States · On-site
$180k–$450k/yr
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persisten…
Skills: Reinforcement Learning, PyTorch, Python, Large Language Models, Reward Modeling
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The Sr. Production Engineer will design and implement scalable infrastructure while driving an automation-first culture to improve system reliability. They will also manage observability standards, lead incident responses, and conduct operability reviews to ensure high-quality service delivery.
Candidates must have at least 4 years of experience managing large-scale production services with deep expertise in programming languages like Python or Go. A strong background in networking, Linux/FreeBSD systems, and distributed architecture is required, along with experience in 24/7 on-call incident management.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Sr. Production Engineer to join our team. This is a hybrid (3 days a week in San Jose, CA) or Bellevue, WA, reporting to the VP, Site Reliability Engineering in the Cloud Infrastructure & Operations department. Join Zscaler to be a force multiplier for the reliability of a global platform protecting over 15 million users. In this role, you will provide the technical vision and hands-on execution to drive an "automation-first" culture across the company. By maturing our observability and architectural standards, you will directly reduce our Mean Time to Mitigate (MTTM) and shape the scalability of our globally distributed, multi-cloud infrastructure.
What you’ll do (Role Expectations)
Who You Are (Success Profile)
What We’re Looking for (Minimum Qualifications)
What Will Make You Stand Out (Preferred Qualifications)
#LI-Remote
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler (NASDAQ: ZS) is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across 160+ data centers globally, the Zscaler Zero Trust Exchange™ platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Stay Connected: LinkedIn: https://www.linkedin.com/company/zscaler Twitter: https://www.twitter.com/zscaler Facebook: https://www.facebook.com/Zscaler/ Instagram: https://www.instagram.com/zscalerinc/
Offices: 120 Holger Way, San Jose, California 95134, US · Corporate Office: Bangalore, #101 Shreshtha Bhoomi, No.87, 1st Floor, K.R. Road, Bangalore, 560 004, IN · Corporate Office: Atlanta, 375 Northridge Road, Suite 520, Atlanta, Georgia 30350, US · Southern Europe, Middle-East & Africa Office, 33, rue de Berri, Paris, 75008, FR · Central & Eastern Europe Office, Schatzbogen 52, Munich, Bavaria 81829, DE
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