Leipzig, Saxony, Germany · On-site
About the Role As a Digital Solution Analyst within the Hong Kong & Macau Tech & Digital Solutions team, you will connect business ambitions with technical delivery to shape scalable, high-quality digital solutions. Repo…
Skills: Business analysis, Project delivery, CRM, Clienteling, WhatsApp Business Platform
Leipzig, Saxony, Germany · Hybrid
Unternehmensbeschreibung Du hast Lust, mit Daten, Dashboards und klaren Insights das digitale Reiseerlebnis für Millionen Nutzer spürbar zu verbessern? Dann bist Du bei uns genau richtig. Im Herzen von Leipzig arbeiten w…
Skills: Data analysis, Business intelligence, SQL, Tableau, Qlik
Leipzig, Saxony, Germany · On-site
Why This Mission The Senior Manager, Digital and Data Solutions is a senior leadership role within the HKMO Technology & Digital Solutions team, overarching both Digital Solutions activities and Data functions. This role…
Skills: Digital Strategy, Data Governance, People Leadership, Stakeholder Management, Digital Transformation
Leipzig, Saxony, Germany · Hybrid
Deine Aufgaben: Nur theoretisches Studium ist Dir zu langweilig? Du suchst spannende Aufgaben, die Herausforderung? Du bist selbständig und hast keine Angst vor dem Unbekannten? Dann bist Du bei uns richtig! Wir suchen t…
Skills: Data modeling, Risk management, Data analysis, Software development, Analytical thinking
Leipzig, Saxony, Germany · Hybrid
Unternehmensbeschreibung Du hast Lust, mit Daten, Dashboards und klaren Insights das digitale Reiseerlebnis für Millionen Nutzer spürbar zu verbessern? Dann bist Du bei uns genau richtig. Im Herzen von Leipzig arbeiten w…
Skills: Data analysis, Business intelligence, SQL, Tableau, Qlik
Leipzig, Saxony, Germany · Hybrid
Mache den nächsten Schritt in deiner beruflichen Laufbahn oder starte deine Karriere nach deinem kaufmännischen oder technischen Abschluss mit abwechslungsreichen Themen rund um die Business Resilienz und Risikominimieru…
Skills: Identity & Access Management, IT Service Management, ITIL, DevOps, Agile Development
Leipzig, Saxony, Germany · Hybrid
Unternehmensbeschreibung Wir fördern Dein persönliches Wachstum, gemeinsamen Erfolg und neue Innovationen. Wir sind eine KI-basierte Technologieberatung und spezialisiert auf die Bereiche Cloud-Plattformen, Cybersecurity…
Skills: ServiceNow, ITSM, ITOM, Enterprise Architecture, JavaScript
Leipzig, Saxony, Germany · Hybrid
Mache den nächsten Schritt in deiner beruflichen Laufbahn oder starte deine Karriere nach deinem kaufmännischen oder technischen Abschluss mit abwechslungsreichen Themen rund um die Business Resilienz und Risikominimieru…
Skills: Java, C#, Python, Git, Jenkins
Bielefeld, North Rhine-Westphalia, Germany · Hybrid
Aufgaben Du planst und steuerst KI- und Innovationsprojekte unter Einhaltung von Umfang, Zeit und Budget Du koordinierst die beteiligten technischen Teams, verteilst Aufgaben und verfolgst den Projektfortschritt Du erste…
Skills: Project management, AI technologies, Stakeholder management, Risk management, Budgeting
Leipzig, Saxony, Germany · Hybrid
We’re flexible! We’re happy to receive applications in English or German. This role as "Senior Software Engineer (f/m/d) - Databricks Data Engineering & Analytics" in our team "Data Development" is an opportunity to do m…
Skills: Databricks, Apache Spark, Python, SQL, Delta Lake
Leipzig, Saxony, Germany · Hybrid
Company Description We Are Wholesale. We turn opportunities into results, shaping the future of wholesale. At METRO, we’re more than a global food wholesaler. We are ONE METRO: a diverse team of over 85,000 colleagues ac…
Skills: Supply chain management, Supplier collaboration, International trade, Negotiation, Problem solving
Leipzig, Saxony, Germany · On-site
Deine Aufgaben, die dabei helfen, die Logistikbranche nachhaltiger zu machen Du willst sehen, wie digitale Projekte wirklich umgesetzt werden – nicht nur auf Folien? Dann bist du hier richtig. Du unterstützt zwei Projekt…
Skills: Project management, Documentation, Process analysis, Jira, Trello
Leipzig, Saxony, Germany · Hybrid
Stellenbeschreibung Über uns Über uns Bei metr gestalten wir die Energiewende im Gebäudesektor. Unsere intelligente IoT-Software digitalisiert Heizungsanlagen, senkt Betriebskosten sowie CO₂-Emissionen und macht Immobili…
Skills: Financial reporting, Data analysis, Invoice processing, Document management, Zoho CRM
Leipzig, Saxony, Germany · On-site
Du willst im Bereich Consulting – Supply Chain & Network Operations smarte und innovative Lösungen für unsere Kunden entwickeln? Unser Team berät entlang der kompletten Supply Chain, befasst sich mit Product Lifecycle Ma…
Skills: Supply Chain Management, Network Operations, Business Process Optimization, Data Analysis, Presentation Skills
Leipzig, Saxony, Germany · Hybrid
Du willst im Supply Chain Center of Excellence unsere Kunden bei der zukunftsfähigen Aufstellung und Optimierung ihres Geschäftsmodells entlang der gesamten unternehmerischen Wertschöpfungskette unterstützen? Unser Team …
Skills: Transport Logistics, Supply Chain Management, Data Analysis, Logistics Systems, Warehouse Management
Leipzig, Saxony, Germany · Hybrid
Company Description We Are Wholesale. We turn opportunities into results, shaping the future of wholesale. At METRO, we’re more than a global food wholesaler. We are ONE METRO: a diverse team of over 85,000 colleagues ac…
Skills: Digital marketing, E-commerce, Retail media, Data-driven decision-making, Performance marketing
Leipzig, Saxony, Germany · Hybrid
Join our Enterprise Risk Management (ERM) team within the Chief Risk Officer function and play a key role in shaping risk management across the EEX Group. You will focus on managing material risks beyond the default wate…
Skills: Enterprise Risk Management, Economic Risk Management, Risk Modelling, Regulatory Reporting, EMIR Compliance
Leipzig, Saxony, Germany · Hybrid
Join our Enterprise Risk Management (ERM) team within the Chief Risk Officer function and play a key role in shaping risk management across the EEX Group. You will focus on managing material risks beyond the default wate…
Skills: Credit risk, Operational risk, Market price risk, Business risk, Risk management
Leipzig, Saxony, Germany · Hybrid
Join our Enterprise Risk Management (ERM) team within the Chief Risk Officer function and play a key role in shaping risk management across the EEX Group. You will focus on managing material risks beyond the default wate…
Skills: Economic Risk Management, Quantitative Analytics, Risk Modelling, Capital Planning, Stress Testing
Leipzig, Saxony, Germany · On-site
Why this mission CHANEL North Asia region comprises the markets of Hong Kong S.A.R. and Macao S.A.R., Mainland China, South Korea, and the Taiwan region. These are markets of scale where brand leadership is established a…
Skills: Financial Planning & Analysis, Strategic Planning, Performance Management, Accounting, Financial Governance
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The Digital Solution Analyst will bridge business needs and technical delivery by managing end-to-end digital projects, including CRM and messaging platform integrations. They are responsible for mapping client journeys, drafting functional specifications, and coordinating cross-functional teams through testing and rollout.
Candidates must have at least 5 years of experience in business analysis or digital solution delivery, preferably within the luxury retail sector. Proficiency in CRM systems, API integration concepts, and project management tools like JIRA and Confluence is required.
About the Role
As a Digital Solution Analyst within the Hong Kong & Macau Tech & Digital Solutions team, you will connect business ambitions with technical delivery to shape scalable, high-quality digital solutions. Reporting to the Digital Solution Manager, you will partner with business divisions, functional teams, regional stakeholders, architects and external system integrators to translate needs into seamless client journeys and practical solutions.
This is a hybrid business analysis and project delivery role with end-to-end ownership from discovery and solution design through testing, rollout and adoption. Your focus will include CRM, clienteling and social messaging platforms such as WhatsApp Business Platform and WeChat/WeCom, together with their integration into the wider CHANEL ecosystem.
What Impact You Can Create at CHANEL
Lead discovery workshops with Retail, Client Care, Marketing, CRM and Digital teams, mapping current and target client journeys across boutique clienteling, appointment booking, campaign activation, post-purchase follow-up and VIC services.
Translate business needs into structured functional specifications, user stories, process flows, business rules, data requirements and acceptance criteria, with clear traceability to agreed journeys and use cases.
Partner with Solution Architecture and Integration teams to shape CRM and messaging-based solutions across WhatsApp and WeChat/WeCom, including API integrations with Salesforce, Xstore, iCoco, Chanel.com and other regional or global platforms.
Own day-to-day delivery coordination for assigned initiatives by managing milestones, dependencies, risks, scope changes, vendors and cross-functional deliverables, while supporting budget and resource planning.
Prepare functional specification documents, data maps, integration requirements, decision matrices and RFP materials that enable effective development, vendor evaluation and informed decision-making.
Design and coordinate SIT and UAT, manage defect triage and release validation, and support cutover, go-live and hypercare to ensure quality and business readiness.
Drive adoption by developing stakeholder communications, training materials, user guides and FAQs for boutique and back-office teams, then using feedback and adoption insights to guide continuous improvement.
Help shape journeys for Chinese travelling clients and ensure local solutions reflect Hong Kong and Macau client behaviours, data privacy expectations and global standards.
You Are Energized By
Turning complex business challenges into clear, client-centric digital solutions.
Exploring how CRM, clienteling, WhatsApp and WeChat/WeCom can elevate luxury client engagement.
Facilitating workshops, aligning diverse stakeholders and bringing clarity to ambiguous requirements.
Working at the intersection of business, technology, operations and client experience.
Managing multiple workstreams in a fast-moving environment and seeing initiatives through from concept to adoption.
Improving ways of working through disciplined documentation, insight and continuous feedback.
What You Will Bring
At least 5 years of experience in business analysis, digital solution delivery or a hybrid business analysis and project management role, ideally within luxury retail, fashion or a premium consumer environment.
Proven capability in client journey mapping, requirements elicitation, workshop facilitation and functional specification drafting.
Solid understanding of CRM, clienteling, omnichannel retail and digital client engagement. Experience with WhatsApp Business Platform, WeChat or WeCom is a strong advantage.
Conceptual knowledge of API integrations, system architecture and data flows, with the ability to collaborate effectively with architects, developers and system integrators.
Hands-on experience in SIT, UAT, defect management, vendor coordination and project delivery, including timelines, dependencies and risk management.
Familiarity with Salesforce, JIRA, Confluence, Miro or comparable platforms.
Excellent stakeholder management and communication skills, supported by a structured, collaborative and solution-oriented approach.
Fluency in English and Cantonese and/or Mandarin.
What CHANEL Can Offer You
The opportunity to contribute to meaningful digital transformation within one of the world’s most iconic luxury brands, working across business and technology to create distinctive client experiences. You will be part of a collaborative environment that values curiosity, personal growth and collective progress, with opportunities to broaden your exposure across divisions, markets and digital solution domains.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Offices: London, England W1J 6TL, GB
There are currently 153 open data & analytics positions in Leipzig, Germany listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CHECK24 Vergleichsportal GmbH, Deloitte, Deutsche Börse, Projecter GmbH, CHANEL, among others. Browse the listings above to see every active employer.
Yes — 101 of the 153 open data & analytics positions offer remote or hybrid work (8 remote, 93 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
