Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and l…
Skills: System Installation, Preventive Maintenance, Calibration, Troubleshooting, Hardware Development
Position Summary: The Application Engineer – OptimalPlus plays a critical role in delivering measurable value to customers by enabling effective use of OptimalPlus solutions. This position works closely with customers an…
Skills: Data Analysis, Python, AI Tools, Manufacturing Performance Metrics, Customer Relationship Management
You will report directly to our Senior Field Service Supervisor and you’ll work out of our Hsinchu, Taiwan location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our…
Skills: Technical Support, Troubleshooting, Field Service, Diagnostic Skills, Problem Solving
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Full-time
bachelor degree
Medical Claims, Group Insurance, Retirement Plans, Paid Vacation, Paid Holidays, Tuition Assistance Programs
Posted 20d ago
Apply by Dec 22
~40 hrs/week
Responsibilities
The Service Engineer creates and implements support plans to reduce equipment downtime and maintenance costs for customers. Responsibilities include performing system installations, calibrations, retrofits, and providing technical expertise to resolve hardware issues.
Requirements
A degree in electronics engineering or a related field is required. Experience with ATE, semi-test areas, and handler/prober hardware integration is highly preferred.
Full job description
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
Perform system installation, PM, calibration, retrofit, training and troubleshooting.
Escalates service problem and take ownership of problem until it is resolved.
Provides technical expertise and value to customers.
Provides answers to customer inquiries concerning system.
Provides hardware development and consultation.
More senior levels may provide recommendations/inputs into the next generation product development.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.
Degree in electronics engineering or related field.
Experience in working with customer in the semi test area is a plus.
Has a good working attitude and willingness to work.
Can work under higher pressure & deal with constant requirement changes.
Have testing or ATE experience will be a plus.
Fluent in English is a plus.
Having experience in handler/prober H/W docking integration will be a plus.
Flexible to support business trip as project requirement.
ATE experience with on site support at OSAT will be a plus.
Benefits Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.
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Related keywords
Electronics EngineeringATESemi TestOSATHardware DockingPreventive MaintenanceRetrofitCalibrationSystem InstallationTechnical Support
Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs.
Offices: 600 Riverpark Drive, North Reading, MA 01864, US · 30701 Agoura Rd, Agoura Hills, CA 91301, US · 875 Embedded Way, San Jose, CA 95138, US · Coyol Free Zone, Building 50B, Alajuela, La Garita 20113, CR · 21440 W Lake Cook Rd, Deer Park, Illinois 60010, US
How many Customer Service & Support jobs are open in Zhubei City, Taiwan right now?
There are currently 23 open customer service & support positions in Zhubei City, Taiwan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Zhubei City, Taiwan?
Companies currently hiring include Teradyne, Danaher, Emerson, Honeywell, MemryX Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Zhubei City, Taiwan?
Yes — 2 of the 23 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Zhubei City, Taiwan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.