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Other
Posted 21d ago
~40 hrs/week
Responsibilities
The representative manages member needs, promotes memberships and programs, and maintains a welcoming atmosphere in the lobby. They are responsible for conducting tours, resolving member concerns, and supporting community engagement.
Requirements
Candidates should have previous experience in customer service or sales and basic computer knowledge. CPR/AED and First Aid certifications are required within 30 days of hire.
Full job description
Job DetailsJob Location: Lincoln, RI 02865Salary Range: $16.00POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at Anytown YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
Responds to the individual needs of the other person. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y. Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. May hand out locker keys and towels; may monitor the locker rooms as required.
LEADERSHIP COMPETENCIES:
Communication & Influence
Engaging Community
QualificationsQUALIFICATIONS
Previous customer service, sales or related experience. CPR/AED and First Aid Certifications required within 30 days of hire. Excellent interpersonal and problem-solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community Basic knowledge of computers.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.
Related keywords
Customer ServiceSalesCPR/AED CertificationFirst Aid CertificationMember ServicesNonprofitCommunity DevelopmentInterpersonal CommunicationProblem SolvingYMCA
The Pawtucket Family YMCA is a hub for well-rounded lifestyles, offering people of all ages opportunities to become fit and healthy through physical and knowledge-based activities at an affordable price. The Family YMCA is a state-of-the-art facility operated by a friendly and top-notch staff that manages a renowned programming calendar aimed at motivating and challenging members of the Y.
The Family YMCA has more than thirty areas where members can exercise, socialize and learn. Those venues include an updated fitness center that features more than 100 pieces of equipment; a four-lane swimming pool for an extensive aquatics program; a Ready to be Fit room for individual and group training; an extreme gym with a 23-foot climbing wall; an expansive traditional gymnasium; two racquetball courts for players of all levels; 15 classrooms for lectures, seminars and tutoring; a computer laboratory for educational and recreational use; and spaces for celebrating birthdays and other occasions.
Whether it’s participating in one of more than thirty group exercise classes; acquiring skills and learning about friendly competition through one of the many youth programs; enjoying a family swim; or attending special events such as Healthy Kids Day and Splash Week, the Pawtucket Family YMCA is an organization that will enhance the lives of adults and children alike.
Offices: 20 Summer Street, Pawtucket, Rhode Island 02860, US
How many Customer Service & Support jobs are open in Vantaa, Finland right now?
There are currently 32 open customer service & support positions in Vantaa, Finland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Vantaa, Finland?
Companies currently hiring include S-ryhmä / S Group, Lidl Suomi, Pawtucket Family YMCA, Puuilo, Togetherwork, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Vantaa, Finland?
Yes — 7 of the 32 open customer service & support positions offer remote or hybrid work (1 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Vantaa, Finland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.