Trenton, New Jersey, United States · On-site
The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process …
Skills: Verbal Communication, Written Communication, Customer Rapport, Empathy, Listening Skills
Hammonton, New Jersey, United States · On-site
$81k–$94k/yr
The Commercial Claims department is seeking a Commercial Claims Specialist II. A Claims Specialist handles all lines of Commercial business including coverage issues and litigation exposures. The Commercial Claims Specia…
Skills: Claims Handling, Coverage Analysis, Litigation Management, Negotiation, Customer Service
Trenton, New Jersey, United States · On-site
$52k–$68k/yr
Position Summary The Specialty Services Technician acts as Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment, as part of a high performing team. The Technician provides on-sit…
Skills: Sterilizer Cleaning, Preventative Maintenance, Troubleshooting, Chemical Handling, Customer Communication
Trenton, New Jersey, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Assistan…
Skills: Customer Service, Store Operations, Inventory Management, Staff Training, Supervision
Trenton, New Jersey, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer…
Skills: Customer Engagement, POS System, Merchandising, Inventory Management, Cash Handling
Trenton, New Jersey, United States · Remote OK
$31/hr–$38/hr
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, o…
Skills: Problem Solving, Instrumentation Troubleshooting, Preventive Maintenance, Customer Relationship Management, Mechanical Engineering
Trenton, New Jersey, United States · Hybrid
Transaction Manager, Project Finance Unit Hybrid: Wilmington, DE Monday to Friday, 8:00 a.m. to 5:00 p.m. Summary: The Transaction Manager provides superior customer service to our corporate trust clients through effecti…
Skills: Account Administration, Cash Disbursements, Client Communication, Financial Reconciliation, Microsoft Office
Trenton, New Jersey, United States · On-site
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …
Skills: Customer Service, Communication, Teamwork, Problem Solving, Time Management
Trenton, New Jersey, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation – we do it beca…
Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing
Trenton, New Jersey, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Control
Trenton, New Jersey, United States · Hybrid
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Ce…
Skills: Customer Service, Communication Skills, Microsoft Outlook, Microsoft Word, Keyboarding
Trenton, New Jersey, United States · Hybrid
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Ce…
Skills: Customer Service, Communication Skills, Microsoft Outlook, Microsoft Word, Keyboarding
Trenton, New Jersey, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Staff Management, Store Operations, Merchandising, Training and Onboarding
Trenton, New Jersey, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Trenton, New Jersey, United States · Hybrid
$51k–$103k/yr
Our General Claims department in West Trenton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looki…
Skills: Communication Skills, Organizational Skills, Time Management, Claims Settlement, Investigation
Trenton, New Jersey, United States · On-site
Built for Adventure. Trusted Everywhere. Now Hiring. OtterBox didn’t become the #1 selling case brand in America by playing it safe on the shelf — it earned that spot by protecting the things people can’t live without. B…
Skills: Sales, Retail Experience, Product Demonstrations, Relationship Building, Territory Management
Trenton, New Jersey, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
Trenton, New Jersey, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Cost Control, Inventory Management, Cash Handling, Customer Relations, Staffing
Trenton, New Jersey, United States · On-site
$15/hr–$16/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Trenton, New Jersey, United States · Remote Solely
We're a growing remote travel team and we're looking for a reliable, detail-oriented professional to join us as a Remote Travel Assistance Coordinator. In this role you'll serve as the primary point of contact for client…
Skills: Communication, Interpersonal Skills, Attention To Detail, Organization, Task Management
Trenton, New Jersey, United States • On-site
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Serve as the first point of contact for reporting Auto, Property, and Commercial claims. Responsible for collecting incident details and guiding customers through the claims process.
Requires a High School Diploma or GED with strong communication and data entry skills. Candidates must be able to navigate multiple programs simultaneously and demonstrate empathy toward customers.
The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.
Monday-Friday (4:30PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM)
Monday-Friday (5:00PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM)
Receive initial reports of loss or damage from policyholders, claimants or other parties.
Accurately process information into the system for assignment to an adjuster.
Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps.
Determine appropriate coverage and complete necessary follow-ups in a timely manner.
Navigate systems with proficiency to access appropriate information to service callers.
Perform additional duties within the department, as needed.
Strong verbal and written communication skills
Ability to build rapport with customers and demonstrate empathy during what may be a stressful time
Excellent listening skills
Ability to navigate multiple programs simultaneously.
Accurate keyboarding and data entry skills
High School Diploma or GED
Part Time employees are eligible for Paid Sick Leave and PTO as well as state-mandated Leave policies. Employees may also be eligible for a discretionary bonus.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
More Than 100 Years of Earning Trust
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers. • Forbes Best In-state Employer, 2019-2025 • Certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers,* 2018-2025 • #1 in the Mid-Atlantic Region in the J.D. Power 2025 U.S. Auto Insurance Study (AIS)** • #7 for home insurance and #5 for auto insurance in the U.S. in Forbes List of World's Best Insurance Companies, 2024 *J.D. Power 2025 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards. **For J.D. Power 2025 award information, visit jdpower.com/awards.
Offices: 301 Sullivan Way, West Trenton, NJ 08628, US · 1 Sylvan Way, Parsippany, New Jersey 07054, US · 840 12th St, Hammonton, New Jersey 08037, US
There are currently 123 open customer service & support positions in Trenton, NJ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Acosta, Domino's, NJM Insurance Group, AutoZone, Arch Telecom, among others. Browse the listings above to see every active employer.
Yes — 21 of the 123 open customer service & support positions offer remote or hybrid work (9 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
