Customer Service & Support Jobs in Tel-Aviv, Israel (Now Hiring) — 115 open — Page 2

MineOS is building the future of data privacy. We’re an AI-powered privacy and security platform helping hundreds of organizations scale their compliance programs, reduce risk, and move faster with confidence.

We've been ranked 4th on the of the best startups to work for! Duns 100 Rankings. Our customers range from big startups to some of the most famous brands in the world. We are headquartered in Tel Aviv, voted numerous times as the best place to work at, and we’re a Series B company backed by Google’s AI Fund, Battery Ventures, PayPal Ventures, and more. With over $40M in funding, we’re growing fast, leading the market in customer satisfaction, and helping privacy, security, and legal teams turn compliance into a competitive advantage.

You will

You are a solution-oriented professional with expertise in post-sales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients

Responsibilities

• Support client implementations by executing and managing onboarding processes
• Build and maintain dashboards to track implementation progress and client KPIs
• Perform data queries to generate insights for both internal teams and clients
• Document and standardize repeatable processes to consistently optimize the product automations.
• Collaborate with product managers to align implementation processes with product capabilities
• Identify and communicate client needs and process improvement opportunities
• Participate in client-facing meetings as needed to explain data findings and process updates
• Contribute to the continuous improvement of our service delivery methodology

Requirements

• 2+ years of relevant full-stack software development experience.
• Excellent English communication and presentation skills.
• Strong understanding of web technologies, APIs, and databases.
• Experience with modern cloud infrastructure and automation products.
• Proven experience in technical-customer-facing roles.
• Ability to partially work in US hours
• Knowledge of core web technologies and standards (HTTP, HTML/JS/CSS, JSON/XML, Authentication, etc), networking, databases, etc.
• Familiarity with cloud computing technologies and services, such as virtual networks, virtual machines, storage buckets and disks, databases, firewalls, API gateway, etc.
• Experience working with technical documentation, such as API docs, architecture diagrams, and flow charts.

Equal-opportunity

Mine is an equal-opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture, which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Benefits

Why you’ll love working at MineOS

• Hybrid flexibility
• Health and wellness benefits
• Monthly Stipend: 1000 NIS/month for food delivery services like Cibus and Wolt.
• Continuous learning: Get support for books, courses, and professional events - investing in your growth is part of the job.
• Team culture: We keep it collaborative, curious, and low-ego. Happy hours and celebrations included. 
• Get fit for free: Our brand-new gym offers classes and everything you need to reach your goals.
• Relaxation Room: Featuring a Meta Quest 3, Xbox One with a large TV, piano, guitars, 3D printer, and board games.