Jobs at SysAid (Now Hiring) — 14 open

Account Manager

Toronto, Ontario, Canada · On-site

Mid level$30M raised

SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…

Skills: Account Management, SaaS Sales, B2B Sales, AI Sales, Presentation Skills

Partner Technical Account Manager

Tel-Aviv, Tel-Aviv District, Israel · On-site

Entry level$30M raised

We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist. Consist is responsible for …

Skills: Technical Account Management, IT Service Management, Relationship Building, Technical Escalation, SQL

Senior Product Designer

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

We're looking for a Senior Product Designer to lead complex product challenges from discovery to delivery, partnering closely with Product and Engineering to build exceptional enterprise experiences. This role is ideal f…

Skills: Product Design, UX Research, Interaction Design, Visual Design, AI-powered design

Quality Lead - AI-Native R&D

Tel-Aviv, Tel-Aviv District, Israel · Hybrid

Senior$30M raised

SysAid is becoming an agentic ITSM leader - and we're rebuilding R&D to match. In our AI-native model, a managed, always-on "Machine" produces most of the code while small pods of engineers, PMs and designers direct, rev…

Skills: Software Quality Assurance, Test Automation, CI/CD, SonarQube, SonarCloud

VP of Sales, Customer Success & Growth, North America

Toronto, Ontario, Canada · Hybrid

Senior+$30M raised

Location: Toronto, Ontario, Canada (Hybrid: 4 days in-office, 1 day remote) Territory: North America Reports to: Chief Revenue Officer Target Start: August 2026 Compensation: OTE (70% Base Salary, 30% Commission) + Benef…

Skills: Sales leadership, Customer success, Revenue lifecycle management, P&L management, Forecasting

Senior Brand Designer

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

Most brand design roles ask you to execute someone else's vision and move on. This one goes further. SysAid is looking for a Senior Brand Designer who can take a brand direction and make it tangible, at scale, at quality…

Skills: Creative Strategy, Copywriting, AI Fluency, Performance Creative, B2B SaaS Marketing

Senior Brand Designer

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

Most brand design roles ask you to execute someone else's vision and move on. This one goes further. SysAid is looking for a Senior Brand Designer who can take a brand direction and make it tangible, at scale, at quality…

Skills: Brand Design, Motion Design, Figma, Design Systems, After Effects

AI Engineer & Architect

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

About SysAid SysAid is a global leader in AI-powered IT Service Management (ITSM), building smart platforms that automate IT support and help organizations work faster and smarter. Our solutions are trusted by thousands …

Skills: System Architecture, Enterprise Platform Engineering, AI/ML Production, LLM Application Development, Autonomous Agents

Partner Technical Account Manager

Tel-Aviv, Tel-Aviv District, Israel · On-site

Entry level$30M raised

We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist. Consist is responsible for …

Skills: Technical Account Management, IT Service Management, SQL, RESTful APIs, Active Directory

Director, Customer Retention & Growth (Americas)

Toronto, Ontario, Canada · On-site

Senior+$30M raised

SysAid is a leading IT Service Management (ITSM) platform helping organizations deliver exceptional service experiences. As we evolve our platform with innovations like Spaces and SAI, we are redefining how IT teams oper…

Skills: Net Revenue Retention, Churn Reduction, Customer Success Management, AI Implementation, Account Management

Director of Product Marketing & Brand

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior+$30M raised

This is a senior marketing leadership role with real breadth. You'll own SysAid's market narrative, brand identity, and the full content engine behind it, leading a team of seven across product marketing, content, creati…

Skills: Product Marketing, Brand Identity, Messaging Frameworks, Content Strategy, AI Operationalization

Revenue Operations Manager

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…

Skills: Revenue Operations, Business Analytics, CRM Management, Data Analysis, Revenue Forecasting

Revenue Operations Manager

Tel-Aviv, Tel-Aviv District, Israel · On-site

Senior$30M raised

SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…

Skills: Revenue Operations, Business Analytics, CRM Management, Data Analysis, Revenue Forecasting

AI Engineer

Tel-Aviv, Tel-Aviv District, Israel · On-site

Mid level$30M raised

SysAid's marketing team runs on AI. Agents produce content, execute campaign workflows, repurpose assets, and distribute at scale - marketers own strategy, judgment, and quality. AI agents handle content production at sc…

Skills: AI Agent Development, GitHub, LLM Frameworks, Low-code Orchestration, Martech Integration

About SysAid

SysAid is on a mission to liberate organizations by putting AI to work for them and their people.

Industry
Software Development
Company size
51-200 employees
Founded
2002
Headquarters
Toronto, Ontario
LinkedIn followers
49,399
Total funding
$30M

Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.

Offices: 80 Atlantic Ave Toronto Ontario M6K 1X9, 5th Floor, Toronto, Ontario M6K 1X9, CA · Sderot Sha'ul HaMelech 37, Tel Aviv-Yafo, Israel 6492806, IL · Av. Ibirapuera 2907, cj. 603, Moema, Sao Paulo, cj. 603, Moema 04029-200, BR · PO BOX 4064, CARLINGFORD , NORTH NSW 2118, AU · 80 Wells House Road, London, England NW10 6, GB

IT Help DeskKnowledge BaseAsset ManagementITIL ChangeIncidentProblem ManagementSLA /SLMIT BenchmarkPatch ManagementRemote Control
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