Jobs at SysAid (Now Hiring) — 14 open
Account Manager
Toronto, Ontario, Canada · On-site
Mid level$30M raised
SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…
Skills: Account Management, SaaS Sales, B2B Sales, AI Sales, Presentation Skills
Partner Technical Account Manager
Tel-Aviv, Tel-Aviv District, Israel · On-site
Entry level$30M raised
We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist. Consist is responsible for …
Skills: Technical Account Management, IT Service Management, Relationship Building, Technical Escalation, SQL
Senior Product Designer
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
We're looking for a Senior Product Designer to lead complex product challenges from discovery to delivery, partnering closely with Product and Engineering to build exceptional enterprise experiences. This role is ideal f…
Skills: Product Design, UX Research, Interaction Design, Visual Design, AI-powered design
Quality Lead - AI-Native R&D
Tel-Aviv, Tel-Aviv District, Israel · Hybrid
Senior$30M raised
SysAid is becoming an agentic ITSM leader - and we're rebuilding R&D to match. In our AI-native model, a managed, always-on "Machine" produces most of the code while small pods of engineers, PMs and designers direct, rev…
Skills: Software Quality Assurance, Test Automation, CI/CD, SonarQube, SonarCloud
VP of Sales, Customer Success & Growth, North America
Toronto, Ontario, Canada · Hybrid
Senior+$30M raised
Location: Toronto, Ontario, Canada (Hybrid: 4 days in-office, 1 day remote) Territory: North America Reports to: Chief Revenue Officer Target Start: August 2026 Compensation: OTE (70% Base Salary, 30% Commission) + Benef…
Skills: Sales leadership, Customer success, Revenue lifecycle management, P&L management, Forecasting
Senior Brand Designer
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
Most brand design roles ask you to execute someone else's vision and move on. This one goes further. SysAid is looking for a Senior Brand Designer who can take a brand direction and make it tangible, at scale, at quality…
Skills: Creative Strategy, Copywriting, AI Fluency, Performance Creative, B2B SaaS Marketing
Senior Brand Designer
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
Most brand design roles ask you to execute someone else's vision and move on. This one goes further. SysAid is looking for a Senior Brand Designer who can take a brand direction and make it tangible, at scale, at quality…
Skills: Brand Design, Motion Design, Figma, Design Systems, After Effects
AI Engineer & Architect
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
About SysAid SysAid is a global leader in AI-powered IT Service Management (ITSM), building smart platforms that automate IT support and help organizations work faster and smarter. Our solutions are trusted by thousands …
Skills: System Architecture, Enterprise Platform Engineering, AI/ML Production, LLM Application Development, Autonomous Agents
Partner Technical Account Manager
Tel-Aviv, Tel-Aviv District, Israel · On-site
Entry level$30M raised
We are looking for a highly skilled and relationship-driven Junior Partner Technical Account Manager (TAM) to serve as the dedicated technical liaison for our premier Israeli partner, Consist. Consist is responsible for …
Skills: Technical Account Management, IT Service Management, SQL, RESTful APIs, Active Directory
Director, Customer Retention & Growth (Americas)
Toronto, Ontario, Canada · On-site
Senior+$30M raised
SysAid is a leading IT Service Management (ITSM) platform helping organizations deliver exceptional service experiences. As we evolve our platform with innovations like Spaces and SAI, we are redefining how IT teams oper…
Skills: Net Revenue Retention, Churn Reduction, Customer Success Management, AI Implementation, Account Management
Director of Product Marketing & Brand
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior+$30M raised
This is a senior marketing leadership role with real breadth. You'll own SysAid's market narrative, brand identity, and the full content engine behind it, leading a team of seven across product marketing, content, creati…
Skills: Product Marketing, Brand Identity, Messaging Frameworks, Content Strategy, AI Operationalization
Revenue Operations Manager
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…
Skills: Revenue Operations, Business Analytics, CRM Management, Data Analysis, Revenue Forecasting
Revenue Operations Manager
Tel-Aviv, Tel-Aviv District, Israel · On-site
Senior$30M raised
SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4…
Skills: Revenue Operations, Business Analytics, CRM Management, Data Analysis, Revenue Forecasting
AI Engineer
Tel-Aviv, Tel-Aviv District, Israel · On-site
Mid level$30M raised
SysAid's marketing team runs on AI. Agents produce content, execute campaign workflows, repurpose assets, and distribute at scale - marketers own strategy, judgment, and quality. AI agents handle content production at sc…
Skills: AI Agent Development, GitHub, LLM Frameworks, Low-code Orchestration, Martech Integration