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Part-time
Posted 3h ago
~40 hrs/week
Responsibilities
Acts as the liaison between cashiers and cooks to ensure food and beverage orders are delivered promptly to guests. Responsibilities include station setup, breakdown, and maintaining cleanliness and safety standards within the concession area.
Requirements
Candidates must be at least 18 years old and capable of lifting up to 50 lbs while standing for extended periods. A positive attitude, strong work ethic, and the ability to work flexible hours in a high-noise environment are required.
Full job description
Organization Overview: The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.
As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.
An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.
Job Title: Club / Concession Prep Department: Food and Beverage Reports To: Club Concessions / Concessions Manager FLSA: Non-Exempt Employment Type: Part-Time Location: Amerant Bank Arena
Organization Overview:
The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers have had of their best seasons in recent history. The organization is experiencing phenomenal growth and our revenue is at an all-time high. The organization is expanding inside and outside of Amerant Bank Arena via the renovations of the Champions Club Level, the Panther Land store, and The Preserve Club in the arena and the FTL War Memorial in downtown Fort Lauderdale. The state-of-the-art ice facility features two regulation-size rinks, new team practice rink with stadium seating, and a 4000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.
Job Summary: Preps are responsible for providing an excellent guest experience with their focus on getting the food and beverage orders to the front line. The prep is the go between for the cashiers taking orders and cooks making the food. It is a very fast-paced job with interactions with all staff and with the customers. This is a part-time, event-based position located within the Food and Beverage Department of the Amerant Bank Arena. Hours for this position fluctuate depending upon the event schedule.
Job Functions: Specific duties included but are not limited to:
Interact with the cooks and cashiers
Greet guests in a warm and welcoming manner
Work with team members during the event to ensure excellent customer service standards are met
Expedite guest food orders promptly at concession stands and/or portables
Assist with pre-evet setup including stocking product and setting up cashier/prep stations.
Thoroughly complete all station breakdown responsibilities
Practice proper product control and handling of all inventory and equipment
Partner with other team members to ensure food and beverage quality
Assist in preparation of food items
Understand and follow all Health Department Food & Safety regulations
Maintain organization and cleanliness of all areas within the concession stand.
Be comfortable with the arena and know how to navigate personally, as well as, assist guests
Support any other Food & Beverage department as needed
Other tasks as assigned by supervisors and managers
Qualifications:
Must be a minimum of 18 years of age
Previous customer service experience a plus
Ability to work in a fast-paced environment in which guest satisfaction is always the goal
Strong inter-personal skills; establishing and maintaining productive relationships with fellow workers and supervisors
Must be extremely organized and detail oriented with the ability to multi-task
Must be able to perform physical requirement of the position, including bending and/or lifting to 50lbs and standing/walking for extended periods of time without sitting
Must possess and positive attitude and strong work ethic. Must have a “team-first” mentality with an eagerness to learn
Must be able to work in an environment where the noise level is generally high, crowd traffic is heavy, temperatures are variable – usually cold, and lights are bright or dark with occasional exposure to flashing lights and pyrotechnics
Position Type/Expected Hours of Work:
This position is a non-exempt position. Must be able to work flexible hours including nights, weekends and holidays.
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At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Related keywords
ConcessionsFood and BeverageGuest ExperienceHealth Department RegulationsEvent-based WorkFood PrepHospitalityAmerant Bank ArenaProduct ControlFast-paced Environment
The Florida Panthers are a National Hockey League (NHL) team based in Sunrise, FL and play their home games out of Amerant Bank Arena. They won their first Stanley Cup Championship in franchise history on June 24, 2024.
Awarded a franchise on December 10, 1992, the Panthers officially began play during the 1993-94 season and are owned by Vincent Viola with Matthew Caldwell serving as President & CEO, Bill Zito serving as President, Hockey Operations & General Manager, and Paul Maurice serving as Head Coach. Aleksander Barkov serves as the team's captain, earning the honor ahead of the 2018-19 season.
The Panthers compete in the NHL's Atlantic Division out of the Eastern Conference.
Join the Territory by following @flapanthers on Twitter, Instagram, TikTok, YouTube, and Facebook!
Offices: 1 Panther Parkway, Sunrise, Florida 33323, US
How many Customer Service & Support jobs are open in Sunrise, FL right now?
There are currently 213 open customer service & support positions in Sunrise, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sunrise, FL?
Companies currently hiring include Florida Panthers, Domino's, kate spade new york, Norwegian Cruise Line, Allstate, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sunrise, FL?
Yes — 13 of the 213 open customer service & support positions offer remote or hybrid work (1 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Sunrise, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.