Customer Service & Support Jobs in Slough, United Kingdom (Now Hiring) — 23 open — Page 2

We are Reckitt

​Facilities​

Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio.  We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote ecofriendly practices, all while orchestrating best-in-class facilities for our people. We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration. Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities including the physical assets such as furniture, equipment, and infrastructure.

About the role

The Travel Programme Support Analyst plays a key role in supporting the Global Travel (GT) team, with a strong focus on internal communications and operational support. This role requires a highly proactive, self-driven individual who can manage multiple priorities, solve problems independently, and support continuous improvement initiatives within the travel programme.

It is a Fixed-Term position until December 2027.

Team members are required to come to the office only once a week.

Your responsibilities

• Support the day to day general requests for the Global Travel Inbox. Monitoring bookings made to check bookers are compliant.
• Act as a team member for the Global Travel inbox, managing and responding to travel-related queries in a timely and professional manner. Work independently to manage assigned tasks and deliver outcomes with minimal supervision
• Maintain and update the travel intranet site (Rubi), ensuring information is accurate, current, and user-friendly
• Assist in the coordination and management of meetings and events related to the travel programme
• Create training materials and user guides to support new processes, tools, and adoptions
• Contribute to continuous improvement through problem solving and process optimisation. Develop and maintain Power BI reports to support data-driven decision-making

The experience we're looking for

• Experience creating training documentation and user materials
• Background in travel programme management or travel operations (preferred)
• Experience working in a fast-paced, global corporate environment

The skills for success

• Advanced Microsoft PowerPoint skills
• Advanced Microsoft Excel skills. Strong Microsoft Word skills
• Experience with Power BI reporting and dashboards
• Self-motivated, dynamic, and driven with the ability to work autonomously
• Strong problem-solving skills with a proactive approach to challenges. Strong attention to detail and organisational skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities effectively

What we offer

Equality