Savannah, Georgia, United States · On-site
Summary The Patient Access Coordinator will accurately register patients into the PM system and provide timely appointment Patient Access for all providers in a high volume environment. He/she is expected to promote an e…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, HIPAA Compliance, Customer Service
Savannah, Georgia, United States · On-site
The Parts Associate II is responsible for sales and service duties of the Parts department. This position assists technicians and customers with forklift parts information, quotes, and orders. This position works closely…
Skills: Customer Service, Team Orientation, Interpersonal Skills, Communication, Organization
Savannah, Georgia, United States · On-site
Job DetailsJob Location: Savannah, GA 31405A Receptionist/Concierge is responsible for providing excellent customer service by greeting guests, managing front desk operations, assisting visitors, and supporting caf&eacut…
Skills: Customer Service, Front Desk Operations, Communication, Interpersonal Skills, Multitasking
Savannah, Georgia, United States · Remote Solely
About the Role Take charge of your career with a fully remote opportunity that offers flexibility, professional growth, and performance-based rewards. This role allows you to work from anywhere while learning from experi…
Skills: Communication Skills, Active Listening, Problem-solving, Adaptability, Independent Work
Savannah, Georgia, United States · On-site
About the role We are seeking a Restaurant Manager for Hotel Bardo Savannah, a hands-on leader who will oversee daily restaurant operations, service execution, and the overall guest experience. This role plays a key part…
Skills: Restaurant Operations, Team Leadership, Guest Experience Management, Staff Coaching, Labor Management
Savannah, Georgia, United States · On-site
$20/hr–$30/hr
Earn $20–$30+/Hour with (Tips Eligible + Bonuses) | Weekly Pay | Fast Hiring We’re one of the largest independently owned residential moving and storage companies in the area, known for exceptional customer service and a…
Skills: Driving, Furniture Moving, Customer Service, Heavy Lifting, Box Truck Operation
Savannah, Georgia, United States · On-site
InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both …
Skills: Crowd Control, Traffic Control, Emergency Response, Customer Service, Problem Solving
Savannah, Georgia, United States · On-site
At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with…
Skills: Customer Service, Technical Troubleshooting, Microsoft Office, Verbal Communication, Written Communication
Savannah, Georgia, United States · On-site
HVAC Technician Job Description Arcan Capital is committed to delivering a high-quality living experience for our residents. As an HVAC Technician, you will be responsible for maintaining and repairing heating, ventilati…
Skills: HVAC Diagnosis, Preventative Maintenance, Troubleshooting, Customer Service, EPA Certification
Savannah, Georgia, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Savannah, Georgia, United States · On-site
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement, service execution, operat…
Skills: Cash Handling, Leadership, Customer Engagement, Operational Excellence, Staff Coaching
Savannah, Georgia, United States · On-site
Maintenance Supervisor Job Description Arcan Capital is committed to providing exceptional living experiences through well-maintained communities. The Maintenance Supervisor ensures this by leading a team, overseeing rep…
Skills: HVAC Troubleshooting, Plumbing, Electrical Repairs, Carpentry, Personnel Supervision
Savannah, Georgia, United States · On-site
About the role Bar Bibi at Hotel Bardo Savannah is seeking an energetic, polished, and hospitality-driven Tanning Butler to elevate the guest and member experience poolside. Inspired by luxury resort service concepts fou…
Skills: Luxury Hospitality, Guest Engagement, Attention To Detail, Communication Skills, Multitasking
Savannah, Georgia, United States · On-site
As a Store Leader in Training at Parker’s Kitchen, you will have the opportunity to develop and refine your leadership skills while assisting the Store Leader in managing day-to-day operations, including gasoline, retail…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Budget Management
Savannah, Georgia, United States · On-site
As a Store Leader in Training at Parker’s Kitchen, you will have the opportunity to develop and refine your leadership skills while assisting the Store Leader in managing day-to-day operations, including gasoline, retail…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Budget Management
Savannah, Georgia, United States · Remote OK
Job Description: Optim Orthopedics is seeking a full time Eligibility Specialist/Remote. Job Requirements: Reviews clinic schedules 48 hours in advance of appointment for designated locations and checks all eligibility a…
Skills: Insurance Verification, Eligibility Checking, Medical Billing, Athena EMR, HIPAA Compliance
Savannah, Georgia, United States · On-site
As a Kitchen Associate at Parker’s Kitchen, you will support the kitchen operations team by providing exceptional customer service while handling food and beverage preparation, along with general kitchen housekeeping dut…
Skills: Customer Service, Food Preparation, Food Safety, Sanitation, Inventory Management
Savannah, Georgia, United States · On-site
Job Description Veterans are encouraged to apply. Weekend Work is available Full-Time Available ****For immediate consideration, Text "TPEL" to 464646 on your mobile device and you will get a link sent to you to fill out…
Skills: Commercial Driving, DOT Regulations, Package Delivery, Route Navigation, Customer Service
Savannah, Georgia, United States · On-site
Job Description Location: HSA1 - 2367 Tremont Rd #600, Savannah, GA 31405, USA Compensation: $17.00/hour*, plus overtime and benefits TPE Logistics Solutions Inc. is seeking enthusiastic, motivated delivery associates (h…
Skills: Package Delivery, Customer Service, Heavy Lifting, Teamwork, Material Handling
Savannah, Georgia, United States · On-site
Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance o…
Skills: Sales, Communication Skills, Customer Service, Lead Follow-up, Marketing
Savannah, Georgia, United States • On-site
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The Patient Access Coordinator is responsible for accurately registering patients, verifying insurance eligibility, and managing provider schedules in a high-volume environment. They serve as the primary point of contact for incoming calls and patient inquiries to ensure a positive patient experience.
Candidates must have a high school diploma or GED and a strong understanding of HIPAA regulations. Experience in a medical office setting and proficiency with Athena EMR and Microsoft Office are preferred.
Summary
The Patient Access Coordinator will accurately register patients into the PM system and provide timely appointment Patient Access for all providers in a high volume environment. He/she is expected to promote an efficient administrative office which leads to positive patient experiences and fosters positive work relationships among all departments at Optim.
Essential Duties and Responsibilities
Promptly answer all incoming calls within 3 rings in a professional and efficient manner. Using a tone that conveys warmth, empathy and patience.
Demonstrates a courteous, friendly and professional demeanor while he/she greets patients, visitors and vendors. Portrays the same demeanor while answering and routing phone calls. Illustrates efficiency regarding patient and doctor inquiries by responding to their needs in a timely manner.
Accurately enters all patient demographics and insurance information into the system.
Runs initial eligibility to ensure accurate insurance information obtained. Obtains any authorizations as needed and accurately inputs and ties authorization to the patient’s appointment.
Maintains a professional demeanor even when callers are upset, and contacting a supervisor if necessary.
Schedules and maintains the provider schedulers to include cancellations and regarding Patient Access of patients.
Handles all referrals from outside physician offices in a timely manner.
Requests patient medical records and signed releases as required.
Provides directions and general information to patients to include the required script for their appointment and provider protocols.
Maintains a high level of confidentiality when servicing patients.
Performs routine and some non-routine, continuous work involved with the operation of telephone call center.
Maintains a knowledge of the practice “phone tree” therefore transferring calls appropriately.
May be required to work flexible hours and some weekends.
Maintains area of special assignment.
Other duties as assigned
Supervisory Responsibilities
None
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Customer Service – Works well with patients, vendors, clients, referral services, and physicians by responding to their inquiries and promoting a positive image of the company. Maintain confidentiality. Looks for ways to improve and promote quality patient care.
Teamwork - Accountable to team, respectfully appreciate the view of team members, open to new ideas and responsibilities, communicate with team regarding overall patient care including using resources efficiently, working toward a positive patient experience.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Adheres to all OO policies and procedures while maintaining patient confidentiality according to HIPAA guidelines.
Dependability - Adheres to the company’s time and attendance policy and avoid missed time clock punches. Meets deadlines and works independently. Identifies, troubleshoots, and solve daily situational problem that arise. Identifies when to involve management appropriately.
Productivity - Prioritizes and plans wok activities to ensure the completion of daily tasks. Uses time efficiently, plans for additional resources, sets personal goals and objectives to meet departmental goals.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; Keeps abreast of current procedures and/or industry changes that may affect the department and/or patient service.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to work flexible schedules and/or some weekends.
Education and/or Experience
High School diploma or G.E.D. equivalent. Must possess excellent communication skills to include speaking professionally and clearly. Must have knowledge of HIPAA. Medical office experience, preferred. Knowledgeable in basic billing functions, basic clinical functions, administrative practices, and operational procedures in a medical setting preferred.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to sort and file materials correctly by alphabetic and numeric systems.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Computer Skills
To perform this job successfully, an individual should have knowledge of MS Word, MS outlook, Patient Access software and EMR (Athena).
Certificates, Licenses, Registrations
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use of hands; and to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
May be required to travel to one or more satellite locations depending on staffing changes.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Patient Focused. Compassionate Care. Unmatched Safety.
UNMATCHED SAFETY.COMPASSIONATE CARE. WHAT WE DO Enrich life through care and partnership. We operate hospitals, ambulatory surgery centers and clinics that are dedicated to providing our patients with specialty orthopedic, pain medicine, and primary care health services. HOW WE DO IT We work in close partnership with our physicians to be the best in our market at delivering orthopedic and community hospital services care that focuses on the patients as our first priority. Our integrated approach is driven by our passion to provide safe, high-quality, compassionate, and personalized healthcare to everyone we encounter, each and every day we come to work for you. Our accreditations, certifications, nationally recognized awards, and patient testimonials are evidence we really have something uniquely special to offer you, our patient. Experience the Optim difference and let us build a better you! HIGHLY-SKILLED PHYSICIANS Optim Health System’s large network of highly skilled physicians, specialty-focused facilities, and experienced nurses and other personnel affords patients, in both large metropolitan and rural areas of our region, access to the uniquely safe, high-quality, compassionate, and personalized care that sets the standard in today’s healthcare marketplace. NATIONALLY RECOGNIZED Our Health System’s facilities include Optim Medical Center-Screven, Optim Surgery Center, and the nationally recognized, physician-owned, Optim Medical Center-Tattnall.
Offices: 440 Mall Blvd., Suite C, Savannah, GA 31406, US · 1000 B. North Veterans Blvd., Glennville, Georgia 30427, US · 215 Mims Road, Sylvania, GA 30467, US · 247 S. Main Street, Reidsville, GA 30453, US · 210 East DeRenne Ave., Savannah, GA 31405, US
There are currently 881 open customer service & support positions in Savannah, GA listed on Clera. New openings are added daily as companies post roles.
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