Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Fitness Instruction, Customer Service, CPR/AED Certification, Member Engagement, Communication Skills
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Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Vacation Time, Sick Time, Holiday Pay
Posted 2d ago
Apply by Jul 25
~40 hrs/week
Responsibilities
The Fitness Trainer operates the group fitness program, creates class schedules, and proactively engages with members to support their fitness goals. Additionally, they perform club tours, handle member inquiries, and maintain the cleanliness and sanitation of exercise equipment and facilities.
Requirements
Candidates must be at least 18 years old and hold a Nationally Certified Training Certificate. Preferred qualifications include 6-12 months of customer service experience and a willingness to become CPR/AED certified.
Full job description
Overview
Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®Characteristics that will make you a perfect match for our Fitness Trainer role:
You:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
Pride yourself on your work while being punctual, reliable and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities
About the Fitness Trainer Role: As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF). These responsibilities include:
Creating a class schedule for members. This includes Orientation and DYOP (Develop your own program).
Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified.
Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.
Daily responsibilities of the Fitness Trainer may also include:
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Answer phones in a friendly manner and assist callers with their inquiries.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Qualifications
About Your Qualifications:
6-12 months of experience in a customer service environment is preferred.
Must be 18 years of age or older
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Nationally Certified Training Certificate required.
Basic computer proficiency
Physical Demands of the Fitness Trainer role:
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communicating in person or on the phone to exchange information during shift.
Must be able to lift up to 75 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
Medical, Dental, and Vision Insurance*
Vacation*/Sick Time/Holiday Pay
Free Black Card Membership
401(k) Retirement Savings Plan
Term Life Insurance*
Healthcare and Dependent Care Flexible Spending Accounts*
Employee perks and discounts
Engaging team-building competitions and social events
*Please note that certain benefits listed above are for full-time employees only
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
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Related keywords
Fitness TrainerNationally Certified Training CertificateCPR/AEDGroup FitnessPE@PFCustomer ServiceMember ExperienceHealth and WellnessGym ManagementFitness EquipmentJudgement Free Zone
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
Judgement Free Zone and Planet FitnessTrainingHealth CareFitnessWellness
How many Customer Service & Support jobs are open in Pottstown, PA right now?
There are currently 178 open customer service & support positions in Pottstown, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pottstown, PA?
Companies currently hiring include Domino's, DICK'S Sporting Goods, American Eagle Outfitters Inc., CVS Health, Clarks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pottstown, PA?
Yes — 1 of the 178 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Customer Service & Support jobs in Pottstown, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.