Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · Hybrid
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
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Lakeland, Florida, United States · On-site
$23/hr–$42/hr
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Provide front-desk support for a dental office, focusing on patient interaction and basic administrative paperwork. Key tasks include scheduling appointments, verifying insurance coverage, and managing the patient check-in and check-out processes.
A high school education is required, with a preference for candidates who have previous experience in dental or orthodontic offices. Proficiency in Microsoft Word and Internet Explorer is required, while experience with EagleSoft and Microsoft Excel is preferred.
Job DetailsJob Location: FL North Lakeland - Lakeland, FL 33809Position Type: Front OfficeEducation Level: High SchoolJob Shift: Full TimeJob Category: Admin - ClericalJob Purpose:
Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.
Exercise excellent customer service while interacting with patients both over the phone and in person.
Check in all patients and complete patient registration under the direction of the Office Manager.
Schedule patient appointments within operational standards.
Confirm patient appointments two (2) business days prior to the patients' appointments.
Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
File patient charts on a daily basis.
Participate in morning huddle, chart review and all routine office meetings as necessary.
Participate in monthly checklist activities as assigned.
Keep front desk area clean and neat.
All other duties and responsibilities as assigned.
Basic clerical and administrative skills.
Excellent customer service skills with professional and courteous phone etiquette.
Basic knowledge of insurance and dental terminology helpful.
Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred.
Experience with dental software such as EagleSoft preferred.
Strong organizational skills with the ability to multi-task.
Qualifications
Previous insurance and/or dental office experience preferred.
Previous experience with orthodontic or other specialty practices preferred.
Creating beautiful, healthy smiles – one patient at a time.
Coast Dental & Orthodontics is one of the largest providers of dental practice support in the U.S. Our continued growth creates unique career opportunities for top talent. If you are bright, dedicated and driven to succeed, let’s talk. We are looking for professionals to help us create beautiful, healthy smiles – one patient at a time. At Coast, we know a rewarding career includes a superior compensation and benefits package and the opportunity to work with a progressive and well-respected dental group that is helping shape the future of dentistry. You will also enjoy a professional and personal work-life-balance and thrive in a culture that supports advancement, training and continuing education. Coast Dental was founded in 1992 by Dr. Adam Diasti and Dr. Derek Diasti in Holiday, Florida. Today, Coast Dental is a leading provider of quality dental care in over 100 practices in the Southeast United States. The experience, stability, and longevity of our company allows our team to blend progressive and personalized dentistry with a strong business support structure to deliver optimal patient care. Despite the company’s phenomenal growth, Coast is committed to staying on the cutting edge of clinical information and technology. Our patient number is around 1 million and patient visits exceed 600,000 annually. Coast Dental operates in three states including Florida, Georgia, and Texas. All Coast Dental practices provide general dentistry services, and many also offer specialty services including endodontics, oral surgery, pedodontics, and periodontics. Coast Dental currently boasts more than 800 team members who help create healthy and beautiful smiles for our patients. The support office, headquartered in Tampa, Florida provides non-clinical business and centralized administrative service. To learn more about our career opportunities, visit careers.coastdental.com.
Offices: 5706 Benjamin Center Dr, Tampa, Florida 33634, US
There are currently 421 open customer service & support positions in Lakeland, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Circle K, CVS Health, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 21 of the 421 open customer service & support positions offer remote or hybrid work (7 remote, 14 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
