Customer Service & Support Jobs in Jeddah, Saudi Arabia (Now Hiring) — 90 open — Page 4

We are seeking an experienced and proactive Residential Property Manager to oversee the day-to-day operations of a portfolio of residential assets in Jeddah. This is an exciting opportunity to manage premium residential communities and compounds, ensuring exceptional resident experiences while driving operational excellence.

As part of Savills' growing Property Management platform in Saudi Arabia, you will serve as the primary point of contact for landlords, residents, and service providers. You will be responsible for overseeing property operations, resident relations, leasing coordination, facilities management, budgeting, and financial performance, ensuring each asset is maintained to the highest international standards while remaining fully compliant with local regulations.

Key Responsibilities

• Oversee the day-to-day operations of assigned residential assets, ensuring high standards of presentation, safety, and resident satisfaction.

• Manage the full resident lifecycle, including move-ins, move-outs, complaint resolution, and lease renewals, ensuring all tenancy contracts are registered on the Ejar platform.

• Prepare, monitor, and control annual service charge and operating budgets, including OPEX forecasting, variance analysis, and financial reporting to landlords.

• Oversee rent invoicing and collections, minimising arrears and coordinating escalation actions in line with lease terms and applicable KSA regulations.

• Supervise FM service providers, including housekeeping, security, MEP, and landscaping contractors, ensuring SLAs and KPIs are met through regular performance reviews and site inspections.

• Support leasing activities, including unit handovers, marketing coordination, and the maintenance of accurate tenancy schedules and occupancy reports.

• Prepare monthly management reports covering financial performance, occupancy levels, maintenance activities, and resident feedback.

• Ensure compliance with all relevant local regulations, including REGA, Ejar, Civil Defence, and municipal requirements, as well as Savills policies and procedures.

Skills, Knowledge and Experience

• Bachelor's degree in Business Administration, Real Estate, Engineering, or a related field.

• 5–8 years of experience in residential property management, ideally managing compounds, gated communities, or multi-unit residential assets within KSA or the GCC.

• Proficiency in Microsoft Excel, Word, and PowerPoint is essential. Experience with property management systems (e.g. Yardi) is an advantage.

• Working knowledge of the Ejar platform and KSA tenancy regulations is required.

• Fluency in English, both written and spoken, is essential. Arabic language skills are highly preferred.

• Client-focused – Confident in building and maintaining strong relationships with landlords, residents, and service providers at all levels.

• Operational leadership – Proven ability to manage on-site teams and contractors, ensuring high performance and accountability.

• Financial acumen – Strong understanding of budgeting, service charge management, rent collections, and financial reporting.

• Problem-solving – Able to resolve resident concerns and operational issues efficiently, professionally, and diplomatically.

• Strong communication skills – Capable of preparing clear, concise reports and communicating effectively with a wide range of stakeholders.

• Highly organised – Able to manage multiple priorities and deadlines in a fast-paced, site-based environment.

• Collaborative approach – Works effectively with leasing, facilities management, and finance teams while confidently managing responsibilities independently on site.

• Based in Jeddah, with the flexibility to travel within the Kingdom as required.

• Valid driver's licence and access to reliable transportation.