Customer Service & Support Jobs in Henderson, NV (Now Hiring) Jul 2026 — Page 20 | Clera

Customer Service & Support Jobs in Henderson, NV (Now Hiring) — 664 open — Page 20

Arby's Shift Manager

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Shift Manager (SM) SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE: Shift Managers are individuals who take accountability for restaurant ope…

Skills: Customer Service, Team Leadership, Coaching, Training, Operations Management

Arby's Team Member

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Team Member (TM) SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excite…

Skills: Customer Service, Payment Processing, Food Preparation, Food Safety, Verbal Communication

Arby's General Manager

Henderson, Nevada, United States · On-site

Mid level

JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…

Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development

Arby's General Manager

Henderson, Nevada, United States · On-site

Mid level

JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…

Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development

Arby's Shift Manager

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Shift Manager (SM) SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE: Shift Managers are individuals who take accountability for restaurant ope…

Skills: Team Leadership, Customer Service, Staff Training, Operations Management, Profit & Loss Management

Arby's Shift Manager

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Shift Manager (SM) SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE: Shift Managers are individuals who take accountability for restaurant ope…

Skills: Customer Service, Team Leadership, Coaching, Training, Operations Management

Arby's General Manager

Henderson, Nevada, United States · On-site

Mid level

JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…

Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development

Arby's Team Member

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Team Member (TM) SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excite…

Skills: Customer Service, Payment Processing, Food Preparation, Food Safety, Verbal Communication

Arby's Assistant Manager

Henderson, Nevada, United States · On-site

Mid level

Job Title: Assistant General Manager (AGM) Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO) Status: Non-Exempt Basic Purpose The Assistant General Manager (AGM) plays a pivotal role in daily…

Skills: Team Leadership, Operational Excellence, Conflict Management, Decision Quality, Motivating Others

Arby's Assistant Manager

Henderson, Nevada, United States · On-site

Mid level

Job Title: Assistant General Manager (AGM) Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO) Status: Non-Exempt Basic Purpose The Assistant General Manager (AGM) plays a pivotal role in daily…

Skills: Operational Excellence, Team Leadership, Coaching, Conflict Management, Decision Making

Arby's Team Member

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Team Member (TM) SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excite…

Skills: Customer Service, Payment Processing, Food Preparation, Food Safety, Verbal Communication

Arby's Team Member

Henderson, Nevada, United States · On-site

Entry level

JOB TITLE: Team Member (TM) SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people and is excite…

Skills: Customer Service, Payment Processing, Food Preparation, Food Safety, Verbal Communication

Arby's Assistant Manager

Henderson, Nevada, United States · On-site

Mid level

Job Title: Assistant General Manager (AGM) Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO) Status: Non-Exempt Basic Purpose The Assistant General Manager (AGM) plays a pivotal role in daily…

Skills: Team Leadership, Operational Excellence, Conflict Management, Decision Quality, Motivating Others

Arby's General Manager

Henderson, Nevada, United States · On-site

Mid level

JOB TITLE: General Manager (GM) SUPERVISOR: Area Coach (AC), Director of Operations (DO) STATUS: Non-Exempt BASIC PURPOSE: The General Manager serves as a mentor and leads their team to success, ensuring optimal performa…

Skills: Team Development, Operational Excellence, P&L Management, Leadership, Training & Development

Global Elite Consultants

Work From Home - Part-Time Benefits Services Representative

Henderson, Nevada, United States · Remote Solely

$1k–$2k/mo

Entry level

What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that…

Skills: Financial Strategy, Client Relationship Management, Insurance Product Presentation, Virtual Communication, Appointment Scheduling

Global Elite Consultants

Tired of Your Income Being Capped? Work from Home Opportunity

Henderson, Nevada, United States · Remote Solely

Mid level

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…

Skills: Customer Service, Communication, Interpersonal Skills, Leadership, Team Management

Global Elite Consultants

Work From Home - Client Services Associate

Henderson, Nevada, United States · Remote Solely

Mid level

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…

Skills: Customer Service, Communication, Interpersonal Skills, Leadership, Team Management

Global Elite Consultants

Work From Home - Insurance Representative

Henderson, Nevada, United States · Remote Solely

Mid level

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…

Skills: Customer Service, Communication, Interpersonal Skills, Leadership, Team Management

Global Elite Consultants

Work From Home - Client Benefits Representative

Henderson, Nevada, United States · Remote Solely

Mid level

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…

Skills: Customer Service, Communication, Interpersonal Skills, Leadership, Team Management

Global Elite Consultants

Stop Building Someone Else's Dream - Remote Opportunity

Henderson, Nevada, United States · Remote Solely

Mid level

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…

Skills: Customer Service, Communication, Interpersonal Skills, Leadership, Team Management

Arby's Shift Manager

Henderson, Nevada, United States • On-site

Entry level

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Full-time
high school
Drg Cares Grant Program, Drg Savings Marketplace, Employee Assistance Program, Live Mas Scholarship Program, Employee Referral Program, Education Benefits
Posted 23d ago
~40 hrs/week

Responsibilities

Take accountability for restaurant operations and lead team members to deliver high-quality customer service. Responsibilities include coaching staff, managing daily operations as the Manager-in-Charge, and assisting with financial goals.

Requirements

Candidates must be at least 18 years old with basic math and reading proficiency in English. Preferred qualifications include 6 months to 1 year of restaurant leadership experience and the ability to obtain ServSafe certification.

Full job description

JOB TITLE: Shift Manager (SM)

SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)

STATUS: Non-Exempt

BASIC PURPOSE

Shift Managers are individuals who take accountability for restaurant operations while on duty. These individuals should be willing and able to motivate team members beyond their expectations to deliver 5-star customer service to both customers and colleagues. Shift Managers should be open to challenges and tackle any problems as they arise.

MAJOR RESPONSIBILITIES

Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
Team Leadership: Lead, coach, and motivate team members to succeed. Verify assigned duties are completed timely and that team members maintain a professional appearance.
Team Development: Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback.
Operations Leadership: Serve as the Manager-in-Charge (MIC) and ensure consistent adherence to company policies and standards.
Profit & Loss Management: Assist upper leadership with achieving the restaurant’s financial goals.
Communication: Keep upper leadership informed about any issues that arise at the restaurant.

BENEFITS

DRG Cares Grant Program – Grants to assist employees with life challenges and financial assistance
DRG Savings Marketplace – Exclusive access to discounts for DRG employees
Employee Assistance Program – Counseling services, legal support, travel assistance, etc.
Live Mas Scholarship Program
Employee Referral Program
Education Benefits – GED reimbursement, free second-language education, etc.
DailyPay – Program that allows employees to get their paychecks daily

LEADERSHIP BEHAVIORS

Composure: Remains calm under pressure, is not defensive or irritated when times are tough; demonstrates maturity and reliability; can handle stress and remain balanced during unexpected situations; acts as a calming influence in a crisis.
Compassion: Genuinely cares about people; is concerned about their work and personal challenges; is available and willing to help; shows empathy for others’ joys and struggles.
Customer Focus: Dedicated to meeting the expectations and requirements of both internal and external customers; gathers first-hand customer feedback and uses it to improve products and services; builds and maintains trust and respect with customers.
Directing Others: Establishes clear directions, sets achievable objectives, distributes workloads appropriately, and maintains organized work processes; communicates effectively and brings out the best in team members.

KNOWLEDGE & SKILL REQUIREMENTS:

Must be 18 years or older.
Preferred: 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.
Must maintain a current Health Card according to state or local requirements.
Basic math and reading proficiency.
Must be able to read, speak, comprehend, and write in English.
Must have reliable transportation.
Must pass a Criminal Background Check.
Must be able to pass SERVSAFE Certification Course and Exam.
Strong verbal communication skills.
Physical Requirements:
Ability to stand and walk continuously throughout scheduled shifts
Ability to lift up to 50 pounds
Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions

ABOUT

Diversified Restaurant Group (DRG) is a people-first company! We pride ourselves on having a large-company infrastructure with a small-company feel. Every person that works here is part of the DRG Family. What started as a 30-unit Taco Bell business in 2012 has grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day!

DISCLAIMER

You are applying to DRG Meats LLC, a franchisee of Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wages and benefits programs, which may vary among franchisees.

Related keywords

ServsafeHealth CardRestaurant OperationsShift ManagementCustomer SatisfactionTeam DevelopmentP&L ManagementFood & BeverageHospitalityLeadership Behaviors

About KBP | Arby's

LinkedIn Visit site

KBP Inspired is a division of KBP Brands that owns & operates Arby's restaurants.

Industry: Restaurants
Company size: 10,001+ employees
LinkedIn followers: 157

KBP is one of the largest and fastest-growing franchise groups in the U.S. Are you looking for opportunities for personal, professional, and financial growth? A career in the quick service restaurant industry with KBP may be a fit for you!

View all jobs at KBP | Arby's