Customer Service & Support Jobs in Hamburg, Germany (Now Hiring) — 1,541 open — Page 48

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First. 

Who will you be working with?

You will be part of the EMEA Sales organization and work closely with the Head of Inside Sales, EMEA, Field Sales teams, Technical Service teams, Marketing, and Customer Support. In this role, you will collaborate with colleagues across Europe to develop customer relationships, identify growth opportunities, and deliver customer-focused solutions. You will also engage daily with customers, supporting them throughout the sales journey and contributing to long-term business success.

How will you make a difference?

As an Inside Sales Specialist (m/f/d), Germany, you will report directly to the Head of Inside Sales, EMEA. You will be responsible for developing and growing an assigned customer portfolio by building strong customer relationships and driving sales opportunities in close collaboration with Field Sales teams. Through a proactive, customer-centric approach, you will manage the entire sales cycle, identify new business opportunities, and support customers with tailored technical solutions. Your ability to combine technical expertise with commercial awareness will contribute to business growth, customer satisfaction, and long-term success within the German market and the wider EMEA region.

What do we want to know about you?

• Solid technical background in Non-Destructive Testing (NDT) with strong knowledge of UT and ET technologies and their practical applications.
• NDT Level 1+ certification preferred or equivalent technical expertise.
• Knowledge of Industrial Visual Endoscopy (RVI) is an advantage.
• Strong understanding of technical products including ultrasonic testing equipment, flaw detectors, phased array systems, and visual inspection technologies.
• 3–5 years of experience in an industrial B2B environment, such as inspection, technical service, training, sales, or aftersales roles.
• Ability to identify customer needs and transform technical requirements into business opportunities.
• Experience working with CRM systems (e.g., Salesforce) and digital sales tools.
• Proficiency in Microsoft Office 365.
• Fluent German and English language skills; additional languages are a plus.
• Strong communication, customer relationship, and stakeholder management skills.

What will your typical day look like?

• Manage the complete sales cycle for your assigned customer portfolio, from initial contact through order confirmation.
• Drive business growth through cross-selling, upselling, and proactive customer engagement.
• Identify and develop new business opportunities through market research, prospecting activities, and targeted sales campaigns.
• Promote and sell Technical Service Solutions tailored to customer needs and installed equipment.
• Qualify inbound leads and ensure effective customer segmentation and opportunity management.
• Maintain an accurate sales pipeline and customer records within the CRM system.
• Deliver virtual customer presentations, demonstrations, and solution-focused discussions.
• Develop innovative approaches to solve customer challenges and create value-added solutions.
• Continuously expand your technical and commercial expertise through training and collaboration with Field Sales teams.
• Participate in occasional travel within Europe for team meetings and business activities.

Legal authorization to work in the European Union is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalized agreement with Talent Acquisition. If you are an agency/third‑party recruiter and have not been engaged by Wabtec for this search, we do not owe a fee for any candidate submitted to our applicant tracking system who is subsequently hired.

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What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.