Hamburg, Germany · Hybrid
We’re looking for a Client Success Manager to join our team and play a key role in shaping the future of neuro-contextual advertising at a global scale. Who We Are Seedtag is the leading Neuro-Contextual Advertising Comp…
Skills: Client Relationship Management, Digital Advertising, Programmatic Advertising, Data Analysis, Upselling Strategies
Hamburg, Germany · On-site
Unternehmensbeschreibung Join our Sandro Community ! Bei Sandro zu arbeiten bedeutet, Teil eines der führenden Unternehmen der Bekleidungsbranche zu werden. Sandro wurde 1984 gegründet und beschäftigt heute mehr als 2.80…
Skills: Customer Experience, Customer Loyalty, Sales Consulting, Visual Merchandising, Inventory Organization
Hamburg, Germany · On-site
Unternehmensbeschreibung Join our Sandro Community ! Bei Sandro zu arbeiten bedeutet, Teil eines der führenden Unternehmen in der Bekleidungsbranche zu werden. Sandro wurde 1984 gegründet und beschäftigt heute mehr als 2…
Skills: Customer Experience, Sales Consulting, Visual Merchandising, Inventory Management, German Fluency
Hamburg, Germany · On-site
Unternehmensbeschreibung Join our Sandro Community ! Bei Sandro zu arbeiten bedeutet, Teil eines der führenden Unternehmen der Bekleidungsbranche zu werden. Sandro wurde 1984 gegründet und beschäftigt heute mehr als 2.80…
Skills: Customer Experience, Sales Optimization, Visual Merchandising, Inventory Management, Customer Relationship Management
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Saturn Ham…
Skills: Sales Promotion, Customer Consulting, Consumer Electronics, Microsoft Surface, Microsoft 365
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Saturn Ham…
Skills: Sales Promotion, Customer Consulting, Microsoft Surface, Microsoft 365, Windows
Hamburg, Germany · On-site
Dein nächster Karriereschritt Wer wir sind Die Primestar Group zählt zu den innovativsten Multi-Brand-Hotelbetreibern und führt aktuell 20 Hotels in Deutschland, Österreich und Italien. Mit der Eröffnung des ersten June …
Skills: Guest Relations, Check-in/Check-out Procedures, Upselling, Complaint Management, Reservation Management
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Media Mark…
Skills: Sales Promotion, Customer Consulting, Consumer Electronics Knowledge, Microsoft Surface, Microsoft 365
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Media Mark…
Skills: Sales Promotion, Customer Consulting, Consumer Electronics Knowledge, Microsoft Surface, Microsoft 365
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Media Mark…
Skills: Sales Promotion, Customer Consulting, Consumer Electronics Knowledge, Microsoft Surface, Microsoft 365
Hamburg, Germany · Hybrid
1SP Agency Du begeisterst dich für innovative Technologien und hast Freude am Verkauf? Dann werde Teil unseres Teams und unterstütze Microsoft als Product Advisor (m/w/d) im Bereich Sales Promotion – sowohl im Media Mark…
Skills: Sales Promotion, Customer Consulting, Consumer Electronics Knowledge, Microsoft Surface, Microsoft 365
Hamburg, Germany · On-site
Deine Aufgaben Persönliche Betreuung und Begleitung unserer Patient*innen vor, während und nach den BehandlungenEmpfang und Betreuung unserer Patient*innen sowie TerminmanagementKommunikation mit Charme und Empathie – pe…
Skills: Patient Care, Appointment Management, Medical Assistance, Cosmetic Treatments, Medical Documentation
Hamburg, Germany · On-site
<p><strong>Willkommen bei Western Union Retail Services Deutschland GmbH!</strong></p> <p>Als Teil eines der weltweit führenden Unternehmen im Bereich Geldtransfer und Finanzdienstleistungen tragen wir dazu bei, dass Men…
Skills: Customer Service, Cash Handling, Money Transfer Operations, Currency Exchange, Microsoft Office
Hamburg, Germany · On-site
$15/hr–$18/hr
Unternehmensbeschreibung Wir leben große Marken. cip steht für kreative Konzepte und erstklassige Umsetzungen in den Bereichen Retail, Event, Edutainment und Markenkommunikation. Kreativität, Mut, Umsetzungsstärke, Fairn…
Skills: Brand Representation, Sales, Customer Consulting, Product Training, Event Support
Lidl Vertriebs-GmbH & Co. KG, Wenzendorf NordHamburg, Germany · On-site
Einleitung Wir finden, unsere Kunden verdienen nur das Beste. Dich zum Beispiel. Du erfüllst Kundenwünsche am laufenden Band und behältst als echtes Verkaufstalent immer den Überblick. Wir sind froh, dass du da bist, und…
Skills: Sales, Customer Service, Cashiering, Merchandising, Inventory Management
Hamburg, Germany · On-site
Das sind die Aufgaben Kundenmonitoring und Kundenbetreuung Entgegennahme von Fahrer- und Fahrerinmeldungen ebenso wie Rücklaufkontrolle von Frachtpapieren Bearbeitung und Erfassung von Kundenreklamationen Erstellung kund…
Skills: Customer Monitoring, Customer Service, Complaint Handling, Statistical Analysis, Deadline Management
Hamburg, Germany · On-site
Du liebst es, Dinge zu koordinieren, den Überblick zu behalten und Kunden mit exzellentem Service zu begeistern? Dann werde Teil unseres Teams in Hamburg und unterstütze uns dabei, reibungslose Abläufe zwischen Kunden, P…
Skills: Order Management, Delivery Planning, Customer Service, Supply Chain Management, ERP Systems
Hamburg, Germany · On-site
Ort: 22587 Hamburg, Elbchaussee 576-578 | Vertragsart: Vollzeit, 40 Wochenstunden, unbefristet | Job-ID: 958937 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In deiner Eichemeyer´s Frischemärkte GmbH sorgst…
Skills: Customer Service, Product Knowledge, Merchandising, Sales Promotion, Inventory Management
Hamburg, Germany · Hybrid
SIGNAL IDUNA ist einer der Top-Service-Versicherer in Deutschland. Zu den Kernkompetenzen unserer Finanztochter, der SIGNAL IDUNA Bauspar AG, gehört die Vergabe und Betreuung von Immobiliendarlehen. Darüber hinaus bieten…
Skills: Building Society Savings, Loan Administration, Contract Management, Data Entry, Customer Service
Hamburg, Germany · On-site
Ort: 22587 Hamburg, Elbchaussee 576-578 | Vertragsart: Voll-/Teilzeit, 20 - 40 Wochenstunden, unbefristet | Job-ID: 958921 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In deiner Eichemeyer´s Frischemärkte …
Skills: Cashiering, Customer Service, Sales Advice, Merchandising, Communication
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The Client Success Manager is responsible for designing campaign strategies to improve performance and driving incremental revenue through upselling. They manage the end-to-end client lifecycle, from campaign execution and performance monitoring to reporting and post-campaign analysis.
Candidates need 2-3+ years of experience in media, advertising, or technology, with a strong understanding of programmatic advertising and privacy trends. Proficiency in Excel and experience with DSP/SSP platforms like DV360 and The Trade Desk are required.
We’re looking for a Client Success Manager to join our team and play a key role in shaping the future of neuro-contextual advertising at a global scale.
Seedtag is the leading Neuro-Contextual Advertising Company.
We are redefining how advertising works in a privacy-first world by moving beyond keywords and cookies, towards understanding human emotion, intent, and context.
Powered by advanced AI and neuroscience, our proprietary technology, Liz, delivers a deep, human-like understanding of content and attention. This enables brands to connect with audiences at the right moment, in the right mindset, with ads that are relevant, engaging, and respectful of the user experience.
Founded in 2014 by two ex-Googlers, Seedtag has grown into a global company with 500+ Seedtaggers across 17 countries, backed by €250M in funding, and expanding rapidly across the open web and Connected TV.
We’re not just building technology, we’re rewriting the rules of advertising.
As Client Success Manager, you will:
During campaigns, design strategies to provide “Next Best Action” for clients that leverage upselling strategies that can improve campaign performance - new products, channels, audience targeting, etc.
Initiate and execute client campaigns by agreed-upon timelines and budgets in partnership with the Ad Operations team.
Respond to client inquiries and coordinate internal responses on time.
Track pod retention rate and campaign success metrics (should aim for >90% KPI attainment.
Achieve Quarterly Incremental Revenue Goals for key accounts inside the book of responsibility.
Ensure clients receive regular campaign performance reports with detailed metrics and additional insights as per their preferences [e.g., weekly, monthly].
Monitor campaign performance regularly and make necessary adjustments in partnership with the Ad Operations team.
Keep clients informed of any changes or issues affecting their campaigns promptly and professionally.
Conduct post-campaign analysis within one week of campaign completion to identify areas for improvement.
Escalate unresolved issues to senior management or Adops as necessary, summarising the problem and attempted solutions.
Hold regular team meetings with necessary stakeholders outside to discuss client accounts, share updates, and collaborate on strategies.
Leverage internal tools [e.g., Salesforce, Slack, Jira, etc.] for efficient internal communication and task management.
Maintain a high customer satisfaction score.
You have 2-3+ years of Media, Advertising or Technology experience in a sales, marketing or support role, including internships.
You understand key consumer trends with a focus on digital advertising, privacy and programmatic.
You have assisted in executing either direct-sold or programmatic advertising campaigns
You have basic knowledge of DSP and SSP platforms and partners such as DV360, The Trade Desk, LiveRamp, etc.
You are proficient in Excel and regularly analyse data to generate insights and applicable learnings.
You excel at building strong relationships with clients, with communication skills being one of your top attributes.
You have a proven track record of client retention and growth
You have strong relationships with key agencies and clients.
You are adaptive, organised, and analytical, regularly relying on your resourcefulness to arrive at solutions to ever-arising problems.
This is a defining moment to join Seedtag, a company that combines scale, ambition, and soul.
Growth & Opportunity: Accelerated, hands-on development with real ownership, global projects, and internal mobility.
Flexibility: We trust you to balance work and life with flexible schedules and a hybrid model; work from home, the office, or wherever you do your best work.
Learning & Development: Access to online learning, continuous training, and optional English or Spanish group classes.
Culture that Cares: Well-being is part of how we work, supported by initiatives like SeedDay, Digital Disconnection, and team-building moments.
Connection & Fun: Global events, offsites, celebrations, and a strong sense of belonging across all Seedtag locations.
If you’re looking for a place where technology has soul, where ideas turn into impact, and where people truly come first, welcome to Seedtag.
At Seedtag, we foster an inclusive environment where everyone can thrive. We welcome diverse perspectives, as they fuel our innovation and growth. If you require any accommodations during the hiring process, please let us know. We’re committed to ensuring a positive and accessible experience.
Send us your CV and let’s build the future of advertising together.
#MakeItHappen #OneTeamOneDream #ILoveSeedtag #DreamBig
Seedtag is the global leader in Neuro-Contextual advertising. Powered by Liz, our proprietary AI built on neuroscience, we decode real-time signals of interest, emotion, and intent to deliver relevant, privacy-first advertising across CTV, video, and the open web. Through our Neuro-Contextual Exchange, NeuroX, we establish a new foundation for media planning and activation. This framework enables advertisers to connect more effectively, publishers to maximize content value, and consumers to experience more relevant ads. By understanding how people think, feel, and decide, we are making advertising more human, effective, and sustainable. Founded in 2014, Seedtag is headquartered in New York and Madrid, with a global team of over 600 professionals across EMEA, LATAM, North America, and APAC.
Offices: 15 West 27th Street, 3rd Floor, New York, NY 10001, US · Calle Marqués de Valdeiglesias, 6, Madrid, Community of Madrid 28004, ES · 138 Holborn, London, EC1N 2ST, GB · 35-37, Rue Beaubourg, Paris, 75003, FR · Via Aurelia Antica, 354, Rome, 00164, IT
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