Gelang Patah, Johor, Malaysia · On-site
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standa…
Skills: Customs declarations, Freight forwarding, Logistics, Documentation management, Compliance
Gelang Patah, Johor, Malaysia · On-site
Warehouse Operations Planner Job Summary The Warehouse Operations Planner is responsible for planning and coordinating daily warehouse activities to ensure orders are processed efficiently and customer requirements are m…
Skills: Logistics planning, Supply chain management, Warehouse operations, Inventory management, Workload allocation
Gelang Patah, Johor, Malaysia · On-site
Warehouse Operations Planner Job Summary The Warehouse Operations Planner is responsible for planning and coordinating daily warehouse activities to ensure orders are processed efficiently and customer requirements are m…
Skills: Logistics planning, Supply chain management, Warehouse operations, Inventory management, Workload allocation
Gelang Patah, Johor, Malaysia · On-site
About the Role Port of Tanjung Pelepas (PTP) is looking for a motivated and customer-oriented Executive, Free Zone Development to join our Commercial Division. In this role, you will support the day-to-day operations of …
Skills: Customer Relationship Management, Business Development, Contract Administration, Market Research, Tenancy Management
Gelang Patah, Johor, Malaysia · On-site
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have be…
Skills: Customer Relationship Management, Account Management, Transaction Processing, Technical Support, Stakeholder Management
Gelang Patah, Johor, Malaysia · On-site
Position:Business Support Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, …
Skills: Sales Support, Customer Service, Account Management, Communication Skills, Problem Solving
Gelang Patah, Johor, Malaysia · On-site
DUTIES & RESPONSIBILITIES The post holder will be managing terminal prime mover to feed vessel and yard movements in order to ensure that live operation run smooth and will be involved during strategic meeting to analyse…
Skills: Communication, Resource Allocation, Equipment Management, Manpower Management, Terminal Operations
Gelang Patah, Johor, Malaysia • On-site
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Manage customs declarations and documentation flow to ensure timely and compliant import and export shipments. Proactively identify clearance bottlenecks and maintain accurate client SOPs to minimize operational risks.
Requires 2-4 years of experience in freight forwarding or customs customer service and a relevant professional certificate or degree. Candidates must possess knowledge of Malaysian customs regulations and be flexible to support various shift patterns.
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Manage vendors to ensure timely customs declarations, adherence to KPIs, and full compliance with company SOPs.
Coordinate the daily flow of documentation, ensuring all required permits and Other Government Agency (OGA) approvals are obtained prior to customs submission.
Manage pre‑ and post‑clearance activities, including accurate billing, coordination of duty and tax disbursements, and digital filing of approved permits.
Proactively identify potential customs clearance bottlenecks and engage clients early to resolve issues, minimising risks of port storage or demurrage.
Maintain and govern the Client SOP repository, ensuring customer‑specific requirements are accurate and kept up to date.
Ensure customs clearance submissions are timely, complete, and accurate.
Demonstrate strong working knowledge of K1, K2, K8, K9, and ZB declaration processes; FTA‑related knowledge is an added advantage.
Enforce full compliance with the company’s high‑performance standards, particularly in customer service delivery.
Ensure smooth and timely customs clearance for customer import and export shipments.
Possess a strong understanding of departmental process flows, with a continuous focus on identifying opportunities for efficiency improvement.
2–4 years of experience in freight forwarding or customs customer service, with strong attention to detail and effective communication skills.
Minimum 1 year of relevant experience in customs house brokerage or a related field.
Proficiency in English; additional local language skills are an advantage.
Computer literate with the ability to work with operational and documentation systems.
Possession of at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in Logistics/Transportation, Business Studies, Administration, Management, or an equivalent discipline.
Basic understanding of customs processes in Malaysia.
Basic knowledge of Malaysian customs regulations and laws, including HS codes, Certificates of Origin (C/O), and customs privileges or exemptions.
Flexibility to support shift work (including day, night, or midnight shifts) and occasional weekend half-day arrangements based on operational and customer requirements.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
Offices: Esplanaden 50, Copenhagen, 1098, DK · Esplanaden 50, Kobenhavn K, Capital Region 1263, DK
There are currently 7 open customer service & support positions in Gelang Patah, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include A.P. Moller - Maersk, Port of Tanjung Pelepas, Arrow Electronics, Toll Group, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
